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Hotel Metro, Autograph Collection

Property class: 4

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Photo gallery for Hotel Metro, Autograph Collection

A modern hotel lobby with a fireplace, seating area, and a dining space. - Hotel Metro, Autograph Collection (Milwaukee)
A reception area with a modern design, featuring a reception desk, potted plants, and elegant lighting fixtures. - Hotel Metro, Autograph Collection (Milwaukee)
The entrance of Hotel Metro with a modern facade and arched windows. - Hotel Metro, Autograph Collection (Milwaukee)
A modern dining area with a round table set for a meal, surrounded by chairs, and a glass partition with curtains. - Hotel Metro, Autograph Collection (Milwaukee)
A bar area with a curved counter, multiple stools, and a television screen. - Hotel Metro, Autograph Collection (Milwaukee)
Close to Baird Center and Fiserv Forum, Hotel Metro, Autograph Collection provides a rooftop terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a gym.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a desk, and a dining area.

Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a flat-screen TV, a desk with a lamp, a chair, and a large mirror.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed

A modern hotel room with a large bed, a desk with a flat-screen TV, a sofa, and a patterned carpet.

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Hearing Accessible)

A modern hotel room with a large bed, a sofa, a desk, and a dining area.

Room, 1 King Bed (Hearing Accessible)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Hearing Accessible)

A hotel room with two beds, a flat-screen TV, a desk with a lamp, a chair, and a large mirror.

Room, 2 Queen Beds (Hearing Accessible)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

A modern hotel room with a large bed, a desk with a flat-screen TV, a sofa, and a patterned carpet.

Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Spa Tub, Fireplace

A modern hotel room with a fireplace, sofa, TV, and a bathroom with a mirror and curtains.

Room, 1 King Bed, Spa Tub, Fireplace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Spa Tub

A modern hotel room with a large bed, a grey sofa, a small round table, and a nightstand with lamps.

Room, 1 King Bed with Spa Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Milwaukee, a neighborhood in Milwaukee, Hotel Metro, Autograph Collection is near a metro station and near the beach. The area's natural beauty can be seen at Lake Michigan and popular attractions include Wisconsin State Fair Park and Milwaukee County Zoo. Looking to enjoy an event or a game? See what's going on at Fiserv Forum or American Family Field. Discover the area's water adventures with kayaking, windsurfing, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Milwaukee travel guide
Map
411 E Mason St, Milwaukee, WI, 53202

What's nearby

  • A historic building with a clock tower and ornate architectural details.
    Pabst Theater
    5 min walk - 0.3 miles
  • A public market building with a rooster sign, a thatched-roof structure, and a tall tower in the background.
    Milwaukee Public Market
    6 min walk - 0.4 miles
  • A modern architectural building with a unique design, featuring a prominent tower and curved structures.
    Milwaukee Art Museum
    10 min walk - 0.6 miles
  • An underwater tunnel with marine life and a Caribbean Sea exhibit.
    Discovery World
    13 min walk - 0.7 miles
  • Riverside Theater
    5 min walk - 0.3 miles

Getting around

  • Michigan & Jackson Tram Stop
    6 min walk
  • Milwaukee Intermodal Station
    17 min walk
  • General Mitchell Intl. Airport (MKE)
    14 min drive

Restaurants

  • Hotel Metro
  • Oggie's Kitchen & Bar
    1 min walk
  • Mason Street Grill
    1 min walk
  • Taylor's
    2 min walk
  • Ward's House of Prime
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 34 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Things to do

  • Free bicycle rentals
  • Gym
  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (42 inches high)
  • Magnifying mirror
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1937
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 100.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 34.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Metro, Autograph Collection pet-friendly?

Yes, Hotel Metro, Autograph Collection allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 100.00 per night and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 34.00 per night.

What time is check-in at Hotel Metro, Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 30.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Metro, Autograph Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Metro, Autograph Collection located?

Located in Downtown Milwaukee, this boutique hotel is within a 15-minute walk of Milwaukee School of Engineering, Lake Michigan, and Baird Center. Fiserv Forum and Marquette University are also within 1 mi (2 km). Michigan & Jackson Tram Stop is 6 minutes by foot and Clybourn & Jefferson Tram Stop is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Metro, Autograph Collection Reviews

8.2

Very Good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 460 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Bran

Location was ideal. Valet service and front desk did a really nice job.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Philip

Liked: Staff & service
Plumbing problems. Staff responded fast with new room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge nice room
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The hotel is close to a lot of restaurants and venues.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent! The staff were so nice, the property was CLEAN and so beautiful. An easy walk to dining and event venues. 10/10 would recommend to others!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Great rooms.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room and amenities were great. Had Oggies for breakfast/room service and it was delicious!
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Valejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms, in a great location. Outside noise comes through the windows all night long, and the heater in the room sounds like someone’s trying to break in, but other than those the hotel is very nice! Would definitely stay again
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and knowledgeable. Valets were quick and helpful. Hotel restaurant was delicious
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty close walk to anywhere to do anything and pick from a lot of restaurants and bars walking distance... hotel it self is very rasy to navigate and room was very clean and welcoming.... huge room and surprisingly big bathroom... really nice property
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greg and check in was phenomenal! After a long day of delayed flights and my luggage being missing, they were exceptional on check in. The room is gorgeous and clean! My service at the hotel restuarant was great as well, Shaun was an excellent server and the steak was delicious! I didn't have my luggage, but they sent me up a robe and slippers. Seriously 10 out of 10!
Stayed 1 night in May 2024
Verified review

8/10 Good

Breanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but there were no dark curtains to close so it kind of sucked that we went to bed after midnight but got woken up by the sunrise. So I was exhausted the next day.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was great.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Reinette

Liked: Cleanliness, staff & service, property conditions & facilities
Room was beautiful
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Nice spot and greet size rooms
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Love the updated property. We will be back 😊
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Cody

Liked: Amenities
Disliked: Cleanliness
We stayed for a night and woke up with itchy bug bites and after checking our room and luggage found there were bed bugs. When I spoke with the desk agent she told me I would receive a refund for my stay however a week later I have yet to receive one
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Nice hotel and area. Super clean and well taken care of.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful well maintained property! Loved it
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Was extremely hot in building breakfast food eggs way over cooked bacon burnt
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was well laid out and clean. Everything was extremely comfortable. The best part was the staff! From the front desk to the valets to the service in the breakfast room, everybody was incredibly nice and welcoming.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Art Deco At Its Finest

Always amazing stay at the Metro. Brandon, our concierge, was super helpful and very accommodating. One of our favorite places to go.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Restaurant was great valet was friendly and quick
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay at the hotel metro! Stayed during summerfest, and it was very convenient to walk to and from the festival grounds!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 1 night in Nov 2025