If I could give this place zero stars, I would. This was one of the worst accommodation experiences I've ever had. I had to change rooms because the air conditioner in my original room was dirty, extremely noisy, and caused my sinuses to flare up, making me feel unwell. Because I was moved to a different room, there appeared to be an issue with the room assignment or access code, and a stranger was able to enter my room. Although he left immediately after realizing someone was inside, this was a serious security breach that left me feeling extremely unsafe. That same night, I made several attempts to contact the property owners, but received no response. I also made numerous attempts to contact Expedia for assistance. The man who entered my room was still on the property, and I was genuinely concerned that he could return, so I barricaded my room door as a precaution. I had no choice but to remain for the night because it was extremely late, I was in a foreign country, and I had nowhere else to go. To make matters worse, I also saw a mouse going in and out of my room. Because of the security breach, the cleanliness issues, and the lack of response from the property, I cut my stay short and left early the following morning, even though my reservation was supposed to continue.
I requested a partial refund because my stay had been significantly disrupted and the experience was a major inconvenience.