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Sleep Inn Ciudad de México

Property class: 3

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Photo gallery for Sleep Inn Ciudad de México

A reception area with a wooden wall, a marble floor, and a modern chandelier. - Sleep Inn Ciudad de México (Mexico City)
A modern lobby with a black marble wall, a grey sofa, two armchairs, a coffee table, a floor lamp, and a poster advertising a hotel. - Sleep Inn Ciudad de México (Mexico City)
Unclassified image, 3 of 37, button - Sleep Inn Ciudad de México (Mexico City)
A modern, well-lit dining area with white chairs, a wooden table, and a central island with kitchen appliances. - Sleep Inn Ciudad de México (Mexico City)
A tall hotel building with a modern design, featuring numerous windows and a brick facade. - Sleep Inn Ciudad de México (Mexico City)
Take advantage of dry cleaning/laundry services, a gym, and a business center at Sleep Inn Ciudad de México. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with a large bed, a desk, and a view of the city.

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A modern bedroom with a large bed, a desk, and a city view.

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A modern bedroom with a large bed, a desk, and a city view.

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

Pillowtop beds, in-room safe, desk, laptop workspace

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard with Street View

Pillowtop beds, in-room safe, desk, laptop workspace

Double Room Standard with Street View

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

About the neighborhood

Located in Cuajimalpa, a neighborhood in Mexico City, Sleep Inn Ciudad de México is near theme parks. The area's natural beauty can be seen at Chapultepec Park and Alameda Central, while National Museum of Anthropology and Soumaya Museum are cultural highlights. Check out an event or a game at Auditorio Nacional, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed. Visit our Mexico City travel guide
Map
Carretera Mexico Toluca No., Mexico City, CDMX, 5340

What's nearby

  • A cityscape with modern high-rise buildings, a green park area, and a complex road network.
    Parque La Mexicana
    4 min drive - 1.4 miles
  • Santa Fe Center Mall
    14 min walk - 0.8 miles
  • Teatro Zentrika
    17 min walk - 0.9 miles
  • Ciudad de los Ninos
    4 min drive - 1.2 miles
  • KidZania Santa Fe
    4 min drive - 1.2 miles

Getting around

  • Santa Fé Station
    3 min drive
  • Mexico City Fortuna Station
    21 min drive
  • Benito Juarez International Airport (MEX)
    52 min drive

Restaurants

  • Taquearte
    6 min walk
  • La Casa de Toño
    9 min walk
  • Vips
    7 min walk
  • El Japonez
    7 min walk
  • Las Alitas
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,905 square feet of conference space
  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2000
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sleep Inn Ciudad de México pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sleep Inn Ciudad de México?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Sleep Inn Ciudad de México?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sleep Inn Ciudad de México located?

Located in Cuajimalpa, this hotel is within a 15-minute walk of Santa Fe Center Mall and Centro Medico ABC Santa Fe. Ciudad de los Ninos and Parque La Mexicana are also within 1 mi (2 km). Santa Fé Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sleep Inn Ciudad de México Reviews

8.4

Very Good

8.4

Cleanliness

7.8

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 567 out of 1004 reviews
Rating 8 - Good. 202 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 77 out of 1004 reviews

Reviews

Verified review

8/10 Good

Madelaine

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and cozy, location is great. Staff very friendly and helpful. The breakfast was very good! I am vey happy with the stay.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

SANDOR

Liked: Cleanliness, amenities, property conditions & facilities
Everything was spotless
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Raúl Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, everything fresh and clean
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Wolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and view over big Mexico City . About 4km away from Hospital Angeles Lomas. Close to a Walmart Supercenter.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel is basic and clean. Bed was hard and uncomfortable. Breakfast options are limited and ran out frequently. Hotel staff were friendly. No frills hotel but decently priced.
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Silvio

Liked: Cleanliness, property conditions & facilities
Hotel was nice Clean Noise was terrible on 6th floor Super cool Condensation on windows are super bad Average was ok Nice location , easy to come in an out Super nice staff
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Liam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff tried to add extra charges and I had to call Mariott directly. It was pretty dirty, and the bed was about as comfy as a cement sidewalk. The location was convenient and the pharmacy downstairs is helpful for a quick turn around visit for cheap - but wouldn't recommend more than one night or staying here unless you are fluent in Spanish.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

oliva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as described in the picture well maintained with good amenities at a reasonable price
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

MELANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ubicación and price, very close to Santa Fe - shopping and dinning. I was on floor 8 and I love it, the view was amazing. I would definitely stayed again in my next trip to Mexico City
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Virginia

Liked: Staff & service, amenities, property conditions & facilities
great location for the purpose of this trip. the Hotel is located in a great location close to shops and transportation options. The bed was confortable; room could have been a bit cleaner. The staff were friendly and very helpful during my stay.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Akinlolu

All is great at sleep Inn
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Norella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was okay
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and it's convenient for the neighborhood. I wish there were in room mini fridges, but staff is happy to put things in and out of the fridge 24hrs a day.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

raquel

Todo excelente
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Jose M

Liked: Cleanliness, staff & service
It was okay, but it was quite noisy because it’s situated on a main road. The breakfast was not served on time, and the cleanliness of the premises could be improved.
Stayed 4 nights in Jun 2026
Verified review

2/10 Terrible

raquel

Excelente todo
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

raquel

Excelente
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Enoch

Liked: Property conditions & facilities
Room was cold No heat
Stayed 10 nights in Jun 2026
Verified review

10/10 Excellent

raquel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

raquel

Excelente
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

raquel

Excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities
Excellent as usual .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

IRAM DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
P
Stayed 2 nights in Mar 2026