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LaiLa Hotel CDMX

4.0 star property
Beaux Arts hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

LaiLa Hotel CDMX offers an upscale sanctuary in downtown Mexico City. Guests enjoy authentic Mexican dishes at La Terraza, unwind on the sunny terrace, and appreciate reliable high-speed WiFi. Attentive staff and a strategic location consistently earn praise from visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(46 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area | LCD TV, books

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Diana the Huntress Fountain - 2 min walk - 0.1 miles
  • Angel of Independence Monument - 7 min walk - 0.4 miles
  • U.S. Embassy - 9 min walk - 0.5 miles
  • Chapultepec Park - 12 min walk - 0.7 miles

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Salón Ríos - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Birria Colorado - ‬1 min walk
  • ‪Peltre Lonchería - ‬1 min walk

About this property

LaiLa Hotel CDMX

Upscale hotel near Paseo de la Reforma
Located close to Diana the Huntress Fountain and Angel of Independence Monument, LaiLa Hotel CDMX provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, La Terraza, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and luggage storage
  • Books, a ballroom, and bicycle tour information
  • Guest reviews speak highly of the helpful staff and location
Room features
All 167 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and showers
  • LCD TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered self parking on site (MXN 150 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (1,087 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

Is LaiLa Hotel CDMX pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for MXN 150 per night. Limited spots are available.

What time is check-in at LaiLa Hotel CDMX?

Check-in start time: 3 PM; Check-in end time: 6 AM.

What time is check-out at LaiLa Hotel CDMX?

Check-out is at 1 PM.

Does LaiLa Hotel CDMX provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–10:30 PM on request. A fee of MXN 850.00 per vehicle applies.

Where is LaiLa Hotel CDMX located?

Located in Reforma, this hotel is within a 5-minute walk of Paseo de la Reforma and Diana the Huntress Fountain. Angel of Independence Monument and Chapultepec Park are also within 15 minutes. Sevilla Station is 8 minutes by foot and Chapultepec Station is 15 minutes.

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LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 993 out of 1462 reviews
Rating 8 - Good. 302 out of 1462 reviews
Rating 6 - Okay. 83 out of 1462 reviews
Rating 4 - Poor. 36 out of 1462 reviews
Rating 2 - Terrible. 48 out of 1462 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, very clean room and amazing service
Stayed 2 nights in Nov 2025

8/10 Good

Melissa

Liked: Cleanliness
Always love staying here since its location is so convenient. The staff is nice, the rooms could use some remodeling but overall it is a good hotel option for the price
Stayed 3 nights in Sep 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great option, great service, great location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect location! Nice hotel at a reasonable price. A lot of places were walkable. I would definitely stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Staff & service, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a ac
Stayed 2 nights in Sep 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast buffet, nice staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Nov 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, property conditions & facilities
I was there for a couple of nights and the location is perfect
Stayed 2 nights in May 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Jul 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent
Stayed 4 nights in Nov 2025

10/10 Excellent

nigel

Liked: Cleanliness, property conditions & facilities
Cheap, clean, cheerful and delightful breakfast. In a very central and safe neighbourhood. Polite staff. It’s not the ritz but is priced accordingly. Good 3-4 star worth every penny. No complaints.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryan J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laila is centrally located, I felt very safe in the surroundings and personnel was super kind and attentive.
Stayed 5 nights in Sep 2025

10/10 Excellent

Vanessa Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Liked the location of the hotel, restaurants within walking,staff very friendly and helpful, definitely will come back.
Stayed 5 nights in May 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
The Laila hotel is at a walking distance from the Diana and Angel de la Independencia monuments. It’s my second time there and I’ll come back.
Stayed 1 night in Sep 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice overall, good area, staff was friendly. Clean hotel. Rooms a bit small but good otherwise.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptionally clean, and the room was spacious and well-maintained. The housekeeper demonstrated great attention to detail and did an outstanding job throughout our stay. What truly stood out was the exceptional customer service — from the moment we arrived, the staff provided courteous, professional, and attentive service that made our experience truly enjoyable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, clean and walking distance to several must see places. The bell boys are excellent the lady at reception not so much but the rest is great will stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

8/10 Good

Pablo

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Bruna

Liked: Amenities
Absolutely in the best location! The room was modern, clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Location is great with many restaurantes nearby and some of the main attractions. The staff at the hotel are truly amazing, with a big shout out to Luis and Gerardo
Stayed 3 nights in May 2025
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Policies

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