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Aparthotel

Kukun Escape Santa Fe

Property class: 4

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Photo gallery for Kukun Escape Santa Fe

A modern living room with a sofa, a coffee table, and a city view through large windows. - Kukun Escape Santa Fe (Mexico City)
A modern interior with a large window, a sofa, a coffee table, and a minimalist design. - Kukun Escape Santa Fe (Mexico City)
A hotel corridor with a large mirror, a sign reading 'Embrace the Moment', and a modern light fixture. - Kukun Escape Santa Fe (Mexico City)
A modern cityscape with high-rise buildings and a reflective water body. - Kukun Escape Santa Fe (Mexico City)
A modern bedroom with a bed, bedside tables, a wall-mounted mirror, and a yellow accent wall with decorative mirrors. - Kukun Escape Santa Fe (Mexico City)
Close to Paseo de la Reforma, Kukun Escape Santa Fe has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Executive suite With view

A modern hotel room with a large bed, a city view, and a wall with reflective spherical decorations.

Executive suite With view

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe queen suite with city view

A modern hotel room with a large window, a bed, a sofa, and a wall with decorative plates.

Deluxe queen suite with city view

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Queen Suite

A modern hotel room with a large window, a flat-screen TV, a bed with white linens, and a unique wall mirror.

Deluxe Queen Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment with city view

A modern bedroom with a large window, a bed, and a city view.

Superior Apartment with city view

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite with city view

A modern living room with large windows, a sofa, a coffee table, and decorative wall mirrors.

Presidential Suite with city view

  • City view
  • 111 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 10

Room

  • Sleeps 8

Room

  • Sleeps 8

About the neighborhood

Located in Santa Fe neighborhood, Kukun Escape Santa Fe is connected to a shopping center. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and travelers looking to shop may want to visit Avenida Presidente Masaryk and Antara Polanco. Looking to enjoy an event or a game? See what's going on at Estadio Azteca or Auditorio Nacional. Visit our Mexico City travel guide
View more Aparthotels in Mexico City
Map
37 Juan Salvador Agraz, Mexico City, 05348

What's nearby

  • A cityscape with modern high-rise buildings, a green park area, and a complex road network.
    Parque La Mexicana
    12 min walk - 0.6 miles
  • Santa Fe Center Mall
    7 min walk - 0.4 miles
  • Ciudad de los Ninos
    15 min walk - 0.8 miles
  • KidZania Santa Fe
    15 min walk - 0.8 miles
  • Expo Santa Fe Mexico
    5 min drive - 1.7 miles

Getting around

  • Santa Fé Station
    17 min walk
  • Mexico City Fortuna Station
    20 min drive
  • Benito Juarez International Airport (MEX)
    42 min drive

Restaurants

  • One o One
    2 min walk
  • Taquearte
    1 min walk
  • Tacos Felix Santa Fe
    5 min walk
  • El Japonez
    2 min walk
  • Panda Express
    2 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee/tea maker

Bedrooms

  • 1 bedroom
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Towels provided

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: MXN 200 per pet per day (maximum MXN 2,320 per stay)
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Meal delivery service
  • Weekly housekeeping (for a fee)

Location highlights

  • Connected to a shopping center
  • In a business district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 units
  • Individual decor
  • Individual furnishings
  • Renovated - October 2024

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 200 per pet, per day (maximum MXN 2320 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1000 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 200 per pet, per day (maximum MXN 2320 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 450 every 10 days; may vary based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Is Kukun Escape Santa Fe pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 200 per pet, per day. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Kukun Escape Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Kukun Escape Santa Fe?

Check-out is at 11:00 AM.

Where is Kukun Escape Santa Fe located?

Located in Santa Fe, this aparthotel is within a 15-minute walk of Santa Fe Center Mall, Centro Medico ABC Santa Fe, and Parque La Mexicana. Ciudad de los Ninos and Expo Santa Fe Mexico are also within 2 mi (3 km). Santa Fé Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kukun Escape Santa Fe Reviews

8.2

Very Good

8.0

Cleanliness

7.6

Amenities

7.6

Property conditions & facilities
Rating 10 - Excellent. 91 out of 152 reviews
Rating 8 - Good. 18 out of 152 reviews
Rating 6 - Okay. 20 out of 152 reviews
Rating 4 - Poor. 11 out of 152 reviews
Rating 2 - Terrible. 12 out of 152 reviews

Reviews

Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, check-in, communication, listing accuracy
The room was very clean, nice bed and comfortable. The temperature was adaquate and the view spectacular. Nice restaurant across the street. I will be staying there on my next visit
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and price.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Ivonne

Liked: Cleanliness, communication
Great location, apartment is nice, just needs updates
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities, communication
I'd like a place like this to be my house! It has a super comfy bed and pillows, super high ceilings, and total privacy! You can still hear some traffic noise, but that, for me, is meaningless as I always use earplugs. The location is great for business in the Sta Fe area. It offers a much better return than your typical hotel room. I will visit more frequently.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jaime David

Liked: Cleanliness, check-in, communication, listing accuracy
The staff are always nice and the view is amazing
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Megeste

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed the tub, after a long day, taking a bath was relaxing.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the high ceilings!
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Anuar

Liked: Check-in, communication, listing accuracy
The place is badly maintained. Rugs are old and dirty, rooms have lots of broken details, pant chipped, broken cabinet doors, floor stains, etc.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities, communication
I'm becoming a fan of this place! Last time I stayed at an executive suite and couldn't have been happier. The extra $ more than compensates for your return. If my ROI was already high, it became higher.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Guillaume

Liked: Cleanliness, room comfort, communication
Left side of the suite the only thing it didn’t have in kitchen it was perfect for our stay
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Bibiana

Disliked: Cleanliness, amenities, property conditions & facilities, communication
No Good room and the elevator need more
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Jose Abel

Liked: Cleanliness, property conditions & facilities, communication
Bathroom very small
Stayed 2 nights in Apr 2024
Verified review

4/10 Poor

JIANBIN

Disliked: Property conditions & facilities, communication
Very bad experience
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

DIEGO ALBERTO

Liked: Cleanliness, check-in, communication, listing accuracy
Que gran experiencia quedarme aquí! lo recomiendo demasiado y la vista de la ciudad de méxico es increíble!
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Karen Selene Zavala

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Esta vez mi cuarto estaba exageradamente sucio hasta le mandé fotos al host
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Franco

Liked: Cleanliness, check-in
Disliked: Communication, listing accuracy
Horrible; me tuvieron sin agua dos días y dándome largas a través de su servicio al cliente. Reporte el problema derivado de lo descuidado de sus instalaciones y no hicieron nada para solucionarlo y me afectaron. No lo recomiendo nada.
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Luis Eduardo

Liked: Check-in, communication
Disliked: Listing accuracy
Pasillo de entrada sucio y alfombras manchadas. Habitación bien pero falta mantenimiento y pintura Piso de madera no es higiénico
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Irazu Geraldine

Liked: Check-in, listing accuracy
Bien ubicado y barato con buena vista
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness, communication, listing accuracy
Buen lugar, Solo mandan muchos correos y piden muchas cosas antes de hacer el check in, entonces si vas por trabajo de último minuto no lo recomendaría mucho. Una vez ahí adentro es bonita la habitación y una cama muy cómoda
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Gustavo Alfredo

Liked: Cleanliness, check-in, communication, listing accuracy
Buena atención, habitaciones muy limpias, todo el proceso de check in y salida rápido
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Laura

Liked: Communication
Disliked: Check-in
Fue un poco complicado encontrar el hotel porque no tenía como anuncios grandes, cuando llegamos es diferente y la Policía que estaba en la recepción no sabía de mi reserva asi que tuve que llamar y al final entre, todo se veía bastante limpio pero No encontraba el control remoto, corrí un poco la cama y encontré envolturas de condones y uno usado. Fue desagradable eso.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Rodrigo

Disliked: Communication, listing accuracy
Las camas asquerosas como de hace 100 años y rechinaban solo de tocarla
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Felipe

Liked: Check-in
Disliked: Cleanliness, listing accuracy
La vista al final fue el punto más fuerte, las ventanas son panorámicas y tienes una vista privilegiada de Santa Fe, sin embargo la entrada está muy sucia al igual que la habitación, no hay teléfono para comunicarte con lobby por lo que tienes que bajar por el elevador cualquier duda que tengas, no hay room service lo cual me pareció un punto en contra también. En calidad precio está bien, puedes obtener un espacio tipo pent house por el precio de una habitación normal, sin embargo me topé con las sorpresas que describí previamente.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Jose

Disliked: Cleanliness, check-in, communication, listing accuracy
I want a refund since the hotel was a disaster please review everything I sent you guys regarding my horrible experience
Stayed 3 nights in Jun 2026