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Kimpton Virgilio Polanco by IHG

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Photo gallery for Kimpton Virgilio Polanco by IHG

A balcony with a bed, a small table with a chair, and a view of a building with a tiled roof. - Kimpton Virgilio Polanco by IHG (Mexico City)
A modern living room with a wooden desk, two chairs, a small table, and a potted plant. - Kimpton Virgilio Polanco by IHG (Mexico City)
A modern living room with a dining area, large windows, and a view of a balcony with plants. - Kimpton Virgilio Polanco by IHG (Mexico City)
A close-up of a cactus with multiple pads and fruits. - Kimpton Virgilio Polanco by IHG (Mexico City)
An outdoor bar area with a brick wall, bar stools, and a seating area with wicker chairs. - Kimpton Virgilio Polanco by IHG (Mexico City)
Luxury
4.5 star property
9.6

Exceptional

Boutique sanctuary in Polanco

Vibrant rooftop dining awaits at this upscale Polanco hotel with two exceptional restaurants. The outdoor pool area offers a sophisticated retreat with cabanas and a stylish bar. Attentive concierge staff provide personalized recommendations for nearby attractions.

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room

A neatly arranged bedroom with a bed, bedside table, lamp, and a wall-mounted artwork.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio Suite, Corner

A modern living room with a grey sofa, a small round table, and a view of a building through a window.

Studio Suite, Corner

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony

A hotel room with a bed, a sofa, a small table with a bowl and book, and a view of greenery and buildings through the window.

Premium Room, 1 King Bed, Balcony

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Terrace (Atrium View)

A modern bathroom with a glass shower enclosure, a wooden vanity, and a large mirror.

Suite, 1 Bedroom, Terrace (Atrium View)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Terrace (Spa, Atrium View)

A modern bedroom with a bed, a green sofa, a round side table, and a nightstand with a lamp.

Suite, 1 Bedroom, Terrace (Spa, Atrium View)

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A modern bedroom with a large bed, two bedside tables, a nightstand, a framed artwork, and pendant lighting.

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Mobility)

A modern interior with a wooden wardrobe, a round table with a vase, a sofa, and a desk with a lamp.

Premium Room, 1 King Bed, Roll-in Shower (Mobility)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Roll-in Shower (Mobility)

A neatly arranged bedroom with a bed, bedside table, lamp, and a wall-mounted artwork.

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony (Spa, Panoramic View)

A modern hotel room with a large bed, a bench, a bedside table with a lamp, and a view of the outdoors.

Premium Room, 1 King Bed, Balcony (Spa, Panoramic View)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Terrace (Atrium View)

A neatly arranged bedroom with a bed, bedside table, lamp, and a wall-mounted artwork.

Premium Room, 2 Queen Beds, Terrace (Atrium View)

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Corner

A bathroom with a shower, a toilet, a sink with a vase of flowers, and a window with a view of greenery.

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Balcony

A neatly arranged bedroom with a bed, bedside table, lamp, and a wall-mounted artwork.

Premium Room, 2 Queen Beds, Balcony

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Polanco, a neighborhood in Mexico City, Kimpton Virgilio Polanco by IHG is in a shopping district and near theme parks. Soumaya Museum and National Museum of Anthropology are cultural highlights, and travelers looking to shop may want to visit Avenida Presidente Masaryk and Antara Polanco. Traveling with kids? Make time for Palacio de Bellas Artes, or check out an event or a game at Autódromo Hermanos Rodríguez. Visit our Mexico City travel guide
Map
Anatole France 79, Polanco III Secc., Ciudad de Mexico, Mexico City, CDMX, 11550

What's nearby

  • A sailboat with a red and white sail on a river.
    Lincoln Park
    1 min walk - 0.1 miles
  • Directional signs for Avenida Presidente Masaryk, Calle Moliere, and Miguel Hidalgo.
    Avenida Presidente Masaryk
    2 min walk - 0.1 miles
  • A modern building with a glass facade, a lake with ducks, and surrounding trees.
    Chapultepec Park
    5 min walk - 0.3 miles
  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    5 min walk - 0.3 miles
  • A modern building with a large central column and a patterned facade.
    National Museum of Anthropology
    19 min walk - 1.0 mile

Getting around

  • Mexico City Fortuna Station
    10 min drive
  • Polanco Station
    12 min walk
  • Benito Juarez International Airport (MEX)
    30 min drive

Restaurants

  • Mariscocho
    2 min walk
  • Casa Portuguesa
    2 min walk
  • L'Entrecote
    2 min walk
  • Sliders
    2 min walk
  • Boicot Café
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (MXN 300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 250 to 600 for adults and MXN 150 to 300 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • La Caña Bar
  • Pepe

Things to do

  • Books
  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Magnifying mirror
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% organic food
  • Built in 1942
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - February 2024
  • Reusable cups
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • iPod dock
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 600 for adults, and MXN 150 to 300 for children
  • Covered valet parking fee: MXN 300 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Kimpton Virgilio Polanco by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Kimpton Virgilio Polanco by IHG pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Valet parking is available for MXN 300 per night.

What time is check-in at Kimpton Virgilio Polanco by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Kimpton Virgilio Polanco by IHG?

Check-out is at noon.

Where is Kimpton Virgilio Polanco by IHG located?

This family-friendly Mexico City hotel is located in the historical district, within a 10-minute walk of Avenida Presidente Masaryk, Paseo de la Reforma, and Chapultepec Park. Antara Polanco and Soumaya Museum are also within 1 mi (2 km). Polanco Station is 12 minutes by foot and Auditorio Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kimpton Virgilio Polanco by IHG Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 58 out of 71 reviews
Rating 8 - Good. 9 out of 71 reviews
Rating 6 - Okay. 3 out of 71 reviews
Rating 4 - Poor. 1 out of 71 reviews
Rating 2 - Terrible. 0 out of 71 reviews

Reviews

Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That staff was amazing. They were so helpful and friendly. Remembering all of our names and asking about our days. It was like staying with friends.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Napoleon

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so accommodating and friendly
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Great location and staff was lovely. Fresh coffee every morning was great. Room was very dark (limited lighting in room, smaller window) so ultimately didn’t want to spend much time in there. Room showed some wear. Provided robe was dirty/had stains on it.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent. Ángel is the best! Truly he made the stay excellent.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Great staff locatin and rooftop bar / pool. Breakfast also impressive
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

DANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was impeccable and clean. The service was 5-star. Angel and his team treated us like family. Everyone was so helpful.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Taina

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very beautiful, the staff is extremely friendly, and the location is excellent. However, the rooms are not well soundproofed you can hear everything, including people moving chairs and tables, and even guests running up and down the stairs.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Grant

Perfect location and beautiful property. We
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional, especially Angel the concierge.
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Maddalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Hotel is cute. AC could have been better.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING HOTEL...can't wait to come back

This place is amazing. Perfectly located in the upscale part of town. Close to many restaurants and shopping. The rooms are HUGE and the staff is very accomidating. I can't wait to stay here again
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Hnin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Friendly staff and super helpful. Very apologetic for delay check in went above and beyond to make up for it.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Kimpton Virgilio. Staff was very friendly and helpful. Clean and updated rooms
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TThe staff and the area were exceptional, with excellent restaurants conveniently located right outside your door. Throughout my entire stay, I felt completely secure in this wonderful neighborhood. It truly is a remarkable area and hotel.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to stay! Welcoming and attentive staff. Very walkable area, and close to fine dining and shopping. Thoroughly impressed and happy with our decision. Would absolutely stay here again. Thank you everyone at Kimpton Virgilio.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time in the Polanco are of MC. The hotel was wonderful and super location. Angel and the staff were fantastic. We also had a great experience at the two restaurants in the property. Pepe and Las Canas with a rooftop.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time at the hotel. Room was amazing, staff was amazing, food was amazing and the location is unbeatable, what else is there to say? Thanks to all at the front desk, restaurant and management. We'll be back
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We were there for a medical visit. Stayed 4 nights. The hotel was wonderful. Nice neighborhood. Very helpful staff. Positive energy vibe. Enjoyed the breakfast menu very much. Highly recommended.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Shaanan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice especially Angel, the rooftop has really good food and the rooms are nice and clean. Overall 10 out of 10
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

JACQUELIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at this hotel. First impressions were it's beautiful, the rooms were very clean and comfortable! The staff was very welcoming and helpful! The whole stay was fantastic. It's within walking distance of shops and restaurants, so centrally located! Can't recommend this hotel enough! Definitely will be back.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and amenities were great and modern. Good hotel for traveling with friends or a group. Angel the concierge was excellent and arranged a great city tour, he even inquired after our tour to ensure it was to our liking. The service was not up to par for a 5 star hotel and inconsistent, I stayed 3 nights and only received the turn down service one night and had to ask to receive renewed in room products.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Jaclyn

Liked: Cleanliness, staff & service, amenities
Service was excellent and best location in Mexico City. However, the room wasn’t great. Poor water pressure in the shower, very dark bathroom lighting for makeup. Frustratingly, the “balcony/terrace” opened to the inside of the hotel and offered no fresh air. Also, the DJ spinning on the roof made our room shake and kept my 4 year old up until 10pm.
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My thoughts after staying 4 nights at this brand-new boutique hotel located in the heart of Polanco, Mexico City Positives: Cleanliness and Design: The hotel is spotless and well-designed. It's obviously new so that has a major role in the cleanliness. Friendly Staff: The staff are welcoming and very accommodating. Negatives: Lack of Common Areas: One significant drawback is the absence of a proper common area. There is no lobby to relax, have a drink, chat, or work on your laptop. The small 8' x 18' reception area, which includes only a desk and two elevators, is insufficient for a hotel of this caliber. Oversized Restaurant: The hotel features a large restaurant that feels out of proportion for the space available. This restaurant, which occupies the entrance area, lacks the inviting atmosphere necessary to attract guests from the street. A covered area at the back of the hotel would have been a more suitable location for the restaurant, leaving the front area to serve as a welcoming lobby. Overall: While the hotel excels in cleanliness, design, and staff friendliness, the lack of a welcoming common area is a significant drawback. A more inviting lobby space would greatly enhance the guest experience and attract more visitors. As it stands, the empty restaurant at the entrance detracts from the hotel's appeal. I wouldn't stay here again unless these issues are addressed.
Stayed 4 nights in Jun 2024
Verified review

6/10 Okay

christopher

this is at best a 4 star hotel. its not very nice, the service is slow and not great and the amenities are lacking. the only good thing about the hotel is location.
Stayed 7 nights in May 2026