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Aparthotel

CASA NOU

Property class: 4

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Photo gallery for CASA NOU

A modern hotel room with a large bed, a desk, and a kitchenette. - CASA NOU (Mexico City)
A modern interior with a wooden bookshelf, a black sofa, and a hallway leading to another room. - CASA NOU (Mexico City)
A modern entrance with a decorative metal gate, a stone pathway, and a well-lit interior visible through the doorway. - CASA NOU (Mexico City)
A modern living room with a dining area, a sofa, a coffee table, and a kitchen in the background. - CASA NOU (Mexico City)
A modern kitchen with dark wood cabinetry, a black dishwasher, and a round dining table with two grey chairs. - CASA NOU (Mexico City)
Located close to Blackberry Auditorium and World Trade Center Mexico City, CASA NOU has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • 24/7 front desk
  • Housekeeping

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Room options

View all photos for Superior Suite

A modern hotel room with a large bed, a desk, and a chair.

Superior Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

A modern hotel room with a bed, seating area, kitchenette, and a large window.

Deluxe Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

A modern hotel room with a large bed, wooden headboard, a desk with a chair, and a TV.

Executive Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

A modern hotel room with a bed, bedside table, chair, and a round marble table.

Junior Suite

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

A modern hotel room with a large bed, a desk, and a kitchenette.

Standard Suite

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

JUNIOR SUITE KING SIZE BED

  • Sleeps 5

JUNIOR SUITE STANDARD

  • Sleeps 5

STUDIO DELUXE

  • Sleeps 5

About the neighborhood

Located in La Condesa neighborhood, CASA NOU is connected to a rail/subway station. Blackberry Auditorium and Palacio de Bellas Artes are cultural highlights, and some of the area's notable landmarks include Angel of Independence Monument and Paseo de la Reforma. Looking to enjoy an event or a game? See what's going on at GNP Seguros Stadium or Autódromo Hermanos Rodríguez. Visit our Mexico City travel guide
View more Aparthotels in Mexico City
Map
66 Culiacan Hipódromo, Mexico City, CDMX, 06100

What's nearby

  • A statue of an angel with wings on a rooftop.
    Avenida Insurgentes
    2 min walk - 0.1 miles
  • A cityscape with a prominent blue skyscraper and surrounding buildings.
    World Trade Center Mexico City
    19 min walk - 1.0 mile
  • Blackberry Auditorium
    2 min walk - 0.1 miles
  • Mexico Park
    8 min walk - 0.5 miles
  • Spain Park
    14 min walk - 0.8 miles

Getting around

  • Chilpancingo Station
    3 min walk
  • Mexico City Fortuna Station
    11 min drive
  • Benito Juarez International Airport (MEX)
    25 min drive

Restaurants

  • Bola de Oro
    2 min walk
  • Tim Hortons
    2 min walk
  • Jac's
    2 min walk
  • Mr. Tofu Condesa
    2 min walk
  • Satori Café
    2 min walk

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  • Housekeeping
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge
  • Oven
  • Tea bags/instant coffee

Bedrooms

  • 1 bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 40-inch smart TV with premium cable channels

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In an entertainment district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 30 units
  • Bed sheets changed on request
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Frequently asked questions

Is CASA NOU pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at CASA NOU?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at CASA NOU?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is CASA NOU located?

Located in La Condesa, this aparthotel is within 1 mi (2 km) of Blackberry Auditorium and World Trade Center Mexico City. Paseo de la Reforma and Angel of Independence Monument are also within 2 mi (3 km). Chilpancingo Station is only a 3-minute walk and Patriotism Station is 14 minutes.

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Reviews

CASA NOU Reviews

8.2

Very Good

8.6

Cleanliness

8.0

Amenities

8.6

Property conditions & facilities
Rating 10 - Excellent. 91 out of 171 reviews
Rating 8 - Good. 32 out of 171 reviews
Rating 6 - Okay. 22 out of 171 reviews
Rating 4 - Poor. 13 out of 171 reviews
Rating 2 - Terrible. 13 out of 171 reviews

Reviews

Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean rooms, courteous and helpful staff, good location, reasonable price.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Diego

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
The area was nice very close to everything. Lots of restaurants around the area.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Alma

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were all super friendly and tentative. The beds were a little on the hard side but we enjoyed pur stay nonetheless. The location was also great, lots of places to go eat to were literally around the corner
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities, communication
It was wonderful. The team is warm and very professional!
Stayed 6 nights in Nov 2024
Verified review

10/10 Excellent

SOL

Liked: Cleanliness, amenities, property conditions & facilities
Safe, very clean, excellent customer service, excellent location. Dark rooms, outdoors noise very loud from street and common areas
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

SOL

Liked: Cleanliness, property conditions & facilities
Very safe, clean, great customer service, exactly like pictures, great location. Outdoor noise very loud, dark rooms.
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities
The place is okay, and I will return. The room is a suite but mainly for sleeping only. The dining/kitchen isn't well designed and there is very little lighting. The bed was awesome and unlimited hot water in the shower. Very little road noise at night. Staff and mucamas were excellent. Full time door man and front desk.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities, communication
Definitely should look into AC, they had fans but it would still be warm. Felt very welcoming when staying here. Very friendly staff. Wish they had washers and dryers.
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
I travelled alone to Mexico City and had friends staying near by in the area. I stayed at Casa Nou alone as young woman travelling I felt very secure staying there. My room was clean and had everything it needed. Yes the rooms don’t have AC, like most places in the city but you’re provided with a fan. If you’re wanting a place with a nice view, this isn’t the place for you. Thank you Casa Nou for the wonderful stay
Stayed 3 nights in May 2025
Verified review

8/10 Good

Ashley

Liked: Room comfort

Okay

The hotel was very secure which is nice when traveling solo. However The room had no natural light all windows faced inside towards the stairwell or the hallway. The room cleanliness was meh stains on the walls. Not much ventilation, was very stuffy and little mildew smell. The bed and pillows were very comfortable and a great area.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Marleni

Liked: Cleanliness, amenities, communication
It felt safe and staff were super friendly. They were able to accommodate us during an unpleasant experience earlier that night. They upgraded 2/3 rooms booked. We loved that the rooms came with kitchenettes. They also offer daily cleaning. There’s a door person 24/7 which is great. Some areas of opportunities are that there’s no AC, you have a small fan that you need to run all day in order for the room not to feel stuffy. I am not sure what is going on in the property or its surroundings but it is super loud at night as well. One of the rooms was not in the best conditions. Overall, it was a decent stay.
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Jorge

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely place but a bit expensive overall for amenities and accommodations.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, room comfort, communication
Great place to stay long term
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

DANA SOFIA

Liked: Cleanliness, amenities, communication
Super clean. Convenient location and fair price.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Michael

Liked: Cleanliness, check-in
The location and the place overall are good. One area of opportunity would be the reception service, as the staff was not very welcoming, barely communicative, and not particularly service-oriented. It’s a shame, because a warmer and more attentive attitude would make a big difference in the overall experience.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nestor E

Liked: Cleanliness, room comfort, communication
All good very close to La Roma
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Luis

Disliked: Cleanliness, check-in, communication, listing accuracy
This was without a doubt my worst ever experience at the hotel. Torn bed sheets, no real A/C (they had portable ones), terrible bathroom smell probably due to bad piping, physically aggressive personnel, horrible service. Nasty place over all. I give them one star just because I have to give them one on the rating scale and I can’t leave it at zero or negative stars. I recommend you never go there.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Wilhelm

Liked: Communication
Disliked: Listing accuracy
A/C units are extremely loud. Room square footage listed is inaccurate
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jo Ann

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and everyone was nice. 24 hour security and door man. The rooms are comfy.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Laura

Liked: Cleanliness, communication
Disliked: Amenities
Overall an ok stay. Location was close to condesa but not very pretty directly outside. The room we stayed in was ok after we switched from the initial room, the layout was not ideal of the first one we had (the bed had a window towards the internal courtyard and smelled weird). The second room was more spacious and clean but felt like it was still missing items to make it a convenient hotel. There were no full length mirrors, few hooks to hang towels and the bathroom got very wet after showering.
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Alma

Disliked: Check-in, communication
I made a reservation thru Expedia. My plane was landing around 11pm. I looked at the description and took the time to review that there would be personal upon my arrival and also message Casa Nou. I arrived at the property at around midnight and rang the bell several times, called the official number listed in their website and there was not answer whatsoever. I had to take a cab and look for accommodation at that time of the night. Needless to say, will never recommend Casa Nou! I’m requesting my refund from Expedia and I’m looking forward hearing the response of why this happened.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Hebberly

Disliked: Cleanliness, room comfort, communication

No. No. No.

This place is misrepresent. This place is old full of stains, bed sheets are not crisp, the kitchens are not functional without proper utensils and to top it off , there are cockroaches.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Don’t expect a lot. You Get what you pay for. The rooms aren’t air-conditioned. I was there in the winter so it wasn’t that hot. Rooms are clean But I didn’t have a power point next to my bed or nightstand. Closest power point was on the other side of the room The concierge is very welcoming, friendly and helpful. 24 hr concierge
Stayed 1 night in Oct 2025