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Hotel Santa María Mérida

Property class: 2.5

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Photo gallery for Hotel Santa María Mérida

An indoor swimming pool with a tropical garden, a mural, and a sign indicating the pool's name. - Hotel Santa María Mérida (Mérida)
A spacious lobby with a tiled floor, wooden furniture, and a pool area visible through an open archway. - Hotel Santa María Mérida (Mérida)
A spacious lobby with two wooden chairs, a glass coffee table, and a large painting on the wall. - Hotel Santa María Mérida (Mérida)
A spacious hallway with a tiled floor, a pool area on the left, and a seating area with red chairs on the right. - Hotel Santa María Mérida (Mérida)
A hotel lobby with a reception desk, seating area, and a view of the outdoor garden. - Hotel Santa María Mérida (Mérida)
Close to Mérida Cathedral and Plaza Grande, Hotel Santa María Mérida provides amenities like a garden. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

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Room options

View all photos for Standard Double Room

A hotel room with a wooden dresser, a television, a bed with white bedding, a window with curtains, and a painting on the wall.

Standard Double Room

8.4 out of 10
Very good
(83 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Mérida Centro, a neighborhood in Mérida, Hotel Santa María Mérida is near theme parks. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio Salvador Alvarado or Kukulcan Stadium. Visit our Mérida travel guide
Map
Calle 55 No. 493, Centro, Mérida, YUC, 97000

What's nearby

  • A spacious public square with trees, benches, and people sitting.
    La Mejorada Park
    6 min walk - 0.4 miles
  • A historic building with a clock tower, a street with light trails from moving vehicles, and a red building with a sign.
    Mérida Cathedral
    7 min walk - 0.4 miles
  • A park with benches, trees, and a large sign spelling "MÉRIDA".
    Plaza Grande
    8 min walk - 0.5 miles
  • A busy urban street lined with trees and street lamps, with cars parked on the side and moving on the road.
    Paseo de Montejo
    8 min walk - 0.5 miles
  • Parque Santa Lucía
    3 min walk - 0.2 miles

Getting around

  • Teya-Merida Station
    24 min drive
  • Mérida International Airport (MID)
    23 min drive

Restaurants

  • La Tratto Santa Lucía
    3 min walk
  • De La Union
    1 min walk
  • DIX BAR
    3 min walk
  • Bistrola 57
    3 min walk
  • Cafe Alameda
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 100 to 180 for adults and MXN 80 to 150 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 180 for adults, and MXN 80 to 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Santa María Mérida have a pool?

Yes, this property has an outdoor pool.

Is Hotel Santa María Mérida pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Santa María Mérida?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Santa María Mérida?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Santa María Mérida located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Casino La Cima, Mérida Cathedral, and Paseo de Montejo. Parque Santa Lucía and Universidad Autónoma de Yucatán are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santa María Mérida Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 313 out of 596 reviews
Rating 8 - Good. 187 out of 596 reviews
Rating 6 - Okay. 57 out of 596 reviews
Rating 4 - Poor. 26 out of 596 reviews
Rating 2 - Terrible. 13 out of 596 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
I like the proximity to downtown and other places very convenient! Need to improved cleanliness and change the shower head ! Overall for the price wasn’t bad ! Staff only speak Spanish but very helping ! !
Stayed 16 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms the staff was excellent and very helpful and air conditioning was great will go back again in our future trip to Merida
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice (ok), staff were great and location was very good a few blocks walking distance from everything in downtown
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was exceptional with this hotel and I will be bringing back my Tour on a monthly basis to stay here
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very basic but clean. The reception and pool areas are lovely . The location is great and really close to the main sights and bars and restaurants Given the price it was excellent value for money
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing prices and amazing location. WiFi not great but that’s the only negative thing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were very good and accommodating
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
There was no fridge in the room or telephone. We had to go downstairs to the reception or call from our cell phone. There was no restaurant as indicated on the internet. Only a small café for breakfast only. The TV did not work well when we finally got someone to come up and get it to work. The location was very convenient: close to restaurants and stores and it was super easy to get an uber. The pool was in the open lobby with not much place to lay around.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building, gardens, pool
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay! Nice room, clean, good bed, provided all basics, quiet, friendly staff! We will definitely stay again!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was perfect in every way. The room was comfortable and clean with the expected amenities. The pool was a good size and depth, a great way to beat the heat of the afternoon. Staff were very friendly and responsive to any issues. The hotel itself is within walking distance of many restaurants, museums, markets and shops. A great place to stay while in Merida!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic location
Stayed 8 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Safe, clean budget hotel. It has the basics, nothing more. But great value for the price. Beds are comfy and the AC units always work great.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Mexican style hotel. Simple, clean, staff friendly & helpful! Very close & walkable to Paseo de Montejo & Plaza Grande.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Kind and courteous staff a small but deep and cool pool and close to the parque de San Lucia economical, but it feels fancy
Stayed 9 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Stafff the best.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
is an old hotel , seems well taking care off the beds are a bit hard but the location and the service was great. also the pool was clean and fun to swim
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend anytime ... staff was super helpful, hotel was clean / beautifully decorated, well located, and the rooms were very comfortable. Suggestion : Provide glasses (for drinks)
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to celebrate a second honeymoon !!!

We had a great experience both my husband and I and we will definitely be recommending our friends and family to this hotel as well as going back ourselves thank you to Veronica for always being so friendly and helping us in any way possible.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Its nice and accommodating staff..kudos amigos!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the Gulf of Mexico. Right at the beach.
Stayed 14 nights in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort

Great location and quiet

Great location and quiet hotel. Nice and professional staff. Room is a good size. Mattress and pillows are a bit hard.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was very clean. Staff were extremely nice and helpful. Even installed a shower bar just for wife with balance issues. Hotel is pretty basic with few amenities, but well worh the money. Checked out 3 days early due to need to return home but did not receive refund for prepaid days. I would rate all the staff a 6 on a 5 pt scale
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, sparkling and clean, lovely pool and spacious common areas with comfortable sofas. Staff friendly, efficient and professional. Room and bathroom spotless, comfortable bed. Small breakfasr cafe handy. Amazing value. Well-located, great coffeeshop in next block (Barolo's).
Stayed 4 nights in Feb 2025