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Hotel Hacienda Izamal

3.0 star property
Hotel in Izamal with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Hotel Hacienda Izamal offers a serene garden, refreshing pool, and bike rentals to explore nearby sites. Free WiFi keeps you connected, and the attentive 24-hour front desk staff ensures you have everything you need.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Duplex, 2 Double Beds, Accessible, Courtyard View

Standard Duplex, 2 Double Beds, Accessible, Courtyard View | Iron/ironing board, free WiFi, bed sheets

Standard Duplex, 2 Double Beds, Accessible, Courtyard View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Rainfall showerhead
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Non Smoking, Garden View

Junior Room, 1 King Bed, Non Smoking, Garden View | Iron/ironing board, free WiFi, bed sheets

Junior Room, 1 King Bed, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Rainfall showerhead
Private bathroom
Hair dryer
Free bottled water
Minibar
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
284 Calle 38 Centro, Izamal, YUC, 97540

What's nearby

  • Kinich Kak Moo Ruins - 10 min walk - 0.5 miles
  • Itzamna Park - 13 min walk - 0.7 miles
  • Hecho a Mano - 13 min walk - 0.7 miles
  • Centro Cultural y Artesanal - 15 min walk - 0.8 miles
  • Convent of San Antonio de Padua - 15 min walk - 0.8 miles

Getting around

  • Mérida International Airport (MID) - 73 min drive

Restaurants

  • ‪Restaurante Kinich - ‬11 min walk
  • ‪Restaurant Café "Los Arcos - ‬14 min walk
  • ‪Restaurante Zamna Izamal - ‬12 min walk
  • ‪Maria 33 - ‬16 min walk
  • ‪Flor De Izamal - ‬15 min walk

About this property

Hotel Hacienda Izamal

Property highlights
Hotel Hacienda Izamal provides a garden and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • A 24-hour front desk, smoke-free premises, and concierge services
Room features
All guestrooms at Hotel Hacienda Izamal boast comforts such as air conditioning, in addition to amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 800 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Izamal
Hotel Hotel Hacienda Izamal Izamal
Izamal Hotel Hacienda Izamal Hotel
Hotel Hotel Hacienda Izamal
Hotel Hacienda Izamal Izamal
Hotel Hacienda
Hacienda
Hotel Hacienda Izamal Hotel
Hotel Hacienda Izamal Izamal
Hotel Hacienda Izamal Hotel Izamal

Frequently asked questions

Does Hotel Hacienda Izamal have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Hacienda Izamal pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Hacienda Izamal?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Hacienda Izamal?

Check-out is at 1:00 PM.

Does Hotel Hacienda Izamal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Hacienda Izamal located?

Situated in Izamal, this hotel is within a 15-minute walk of Kinich Kak Moo Ruins, Itzamna Park, and Hecho a Mano. Centro Cultural y Artesanal and Convent of San Antonio de Padua are also within 1 mi (2 km).

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Hotel Hacienda Izamal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 59 reviews
Rating 8 - Good. 17 out of 59 reviews
Rating 6 - Okay. 0 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 2 out of 59 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maria Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Izamal is a small but family-friendly and clean hotel. We are a group of six including a 84 year-old and a 5 year-old. We had a great stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel 5*

Fabulous stay in a gorgeous homely hotel. Staff were attentive and the rooms were very comfortable. For the price this is exceptional value!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Everything O.K.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mairghread

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel that was pristine! The rooms and beds were very comfortable. The shower pressure and hot water was the best in Mexico! The pool was clean and inviting as are the grounds. It was tranquil and close enough to town for an easy walk or ride to the center. There were even bikes to use. Definitely recommend!
Stayed 2 nights in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel were very helpful when asked questions. Everyone was very polite. Pool area very clean. We were able to relax and enjoy to ourselves. We ordered a side order of fríes and they were tasty and warm.
Stayed 3 nights in Jun 2023

10/10 Excellent

Roble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda
Stayed 1 night in Dec 2024

4/10 Poor

JESUS ALEJANDRO

Liked: Cleanliness, amenities
Falta mucha capacitación en el trato al cliente
Stayed 1 night in Nov 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastante tranquilo. Comodas habitaciones y bastante buen servicio de atencion
Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto …. Volveré algún día
Stayed 2 nights in Apr 2025

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres belle hotel bien situé personnel agreable
Stayed 1 night in Mar 2025

8/10 Good

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca del centro caminando. Por la noche pasamos mucho calor ya que el aire acondicionado comenzó a fallar y no enfriaba bien debieron haber revisado eso antes de entregarnos la habitación tuvimos una cucaracha en el baño
Stayed 1 night in Mar 2025

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está tranquilo y limpio
Stayed 1 night in Jan 2025

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia la habitación, muy amables todo el personal y muy cerca del centro
Stayed 2 nights in Dec 2024

8/10 Good

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bueno
Stayed 1 night in Nov 2024

8/10 Good

Guillermo

Todo bien
Stayed 1 night in May 2024

10/10 Excellent

GLORIA ARCELIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
una propiedad muy linda, los cuartos en primer nivel espaciosos y agradables, muy agradable cuarto de baño, los chicos de atención muy agradables.-
Stayed 1 night in Mar 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion personal y con educacion, cortesia y buen humor. Los alimentos igual de primera calidad, frescos y deliciosos. La propiedad muy limpia.
Stayed 2 nights in Mar 2024

8/10 Good

Antonio

Liked: Property conditions & facilities
No hay quejas
Stayed 2 nights in May 2023

8/10 Good

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple et efficace

4/10 Poor

Leonardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Hotel bonito, mala administración

No respetaron mi reservación, aunque si aparecía en la computadora, pero me informaron que hoteles.com sobrevenido la habitación y que fuera a buscar otro hotel, les mostré mi inconformidad y finalmente me hicieron el favor de darme una habitación aunque de menor categoría y sin refrigerador, requisito para hospedarme en este hotel, ya que soy diabético y lo necesito para guardar mi insulina, finalmente
Stayed 1 night in Jan 2023

10/10 Excellent

Carlos Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel esta muy bonito, conforme a lo señalado en las fotos. Tiene estacionamiento , las habitaciones son sencillas, pero limpias, con baño amplio así como un cuarto muy amplio, todo con vista a la alberca y al jardín. La alberca está bien para el calor que hace. Así que lo recomiendo ampliamente. Eso si, está como a 10 minutos caminando del centro, pero esta fácil llegar e Izamala es muy seguro. por supuesto que volveré a ese maravilloso hotel.
Stayed 1 night in Jan 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bel hôtel au calme

Très joli hôtel, très bien entretenu avec une piscine et un joli jardin. Calme. Très agréable. Tout le confort dans la chambre. Accueil très sympathique. A 10 mn à pied du centre. Bon petit déjeuner servi par personnel à notre écoute. Je le recommande fortement.
Stayed 1 night in Nov 2022

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
de manera sorpresiva me cancelaron y ademas justificaron que la plataforma expedia canceló la reservación
Stayed 1 night in Apr 2022

10/10 Excellent

Mariela Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el área de la alberca, el lugar esta muy bonito. No me agrado que hasta a las afueras del centro
Stayed 1 night in Feb 2022

8/10 Good

Martha

Liked: Staff & service, property conditions & facilities

Buena opción para hospedarse

En general el hotel esta lindo, bien ubicado y las habitaciones limpias, el personal es amable pero deben de capacitarlos mas
Stayed 1 night in Feb 2022
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Policies

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