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Hacienda Uxmal Plantation & Museum

Property class: 3.5

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Photo gallery for Hacienda Uxmal Plantation & Museum

A swimming pool with lounge chairs and umbrellas, surrounded by palm trees and a building with arched windows. - Hacienda Uxmal Plantation & Museum (Santa Elena)
A bar area with wooden chairs, a bar counter, and decorative elements like a mural and a wooden barrel. - Hacienda Uxmal Plantation & Museum (Santa Elena)
Two people seated at a round table with a thatched roof and bamboo walls, surrounded by natural elements and simple furnishings. - Hacienda Uxmal Plantation & Museum (Santa Elena)
A grand staircase with ornate railings, a checkered floor, and framed artwork on the walls. - Hacienda Uxmal Plantation & Museum (Santa Elena)
A lush, green park with tall trees and a thatched-roof structure. - Hacienda Uxmal Plantation & Museum (Santa Elena)
At Hacienda Uxmal Plantation & Museum, you can look forward to a poolside bar, a terrace, and a garden. Indulge in a manicure/pedicure, a massage, and a facial at the onsite spa. The on-site Mexican cuisine restaurant, RESTUARANTE UXMAL, offers breakfast, lunch, and dinner. Enjoy onsite activities like ecotours and hiking/biking. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, Garden View

A hotel room with two beds, a wooden bench, a table with a drink, and a large plant.

Superior Room, Garden View

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, Jetted Tub

A well-lit bedroom with a large bed, wooden headboard, and a ceiling fan. There are framed pictures on the wall, a bedside table with a lamp, and a bench.

Superior Room, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Superior Room Including Land Rover Tour

A hotel room with two beds, a wooden wardrobe, a dining table with chairs, a bench, and a small table with a vase and a book.

Superior Room Including Land Rover Tour

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room with Field View

A hotel room with two beds, a wooden wardrobe, a dining table with chairs, a bench, and a small table with a vase and a book.

Superior Room with Field View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 2 Double Beds, Non Smoking, 2 Bathrooms

Superior Room, 2 Double Beds, Non Smoking, 2 Bathrooms | Down comforters, minibar, in-room safe, desk

Superior Room, 2 Double Beds, Non Smoking, 2 Bathrooms

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located near a boardwalk/promenade, Hacienda Uxmal Plantation & Museum is in Uxmal, a neighborhood in Santa Elena. Uxmal Archaeological Site and Pyramid of the Magician are local landmarks, and the area's natural beauty can be seen at Grutas de Loltún and Calcehtok Caves. Take an opportunity to explore the area for outdoor excitement like cave exploring. Visit our Santa Elena travel guide
View more Resorts in Mérida
Map
At the heart of the archaeological park, Santa Elena, YUC, 97844

What's nearby

  • A stone staircase leading up to a pyramid-like structure with intricate carvings.
    Uxmal Archaeological Site
    6 min walk - 0.4 miles
  • An ancient pyramid structure with a stepped design, surrounded by stone walls and pathways.
    Pyramid of the Magician
    13 min walk - 0.7 miles
  • A large ancient stone building with a stepped pyramid base, surrounded by a clear blue sky.
    Governors Palace
    19 min walk - 1.1 miles
  • Choco-Story Museum Uxmal
    5 min walk - 0.3 miles
  • House of the Turtles
    19 min walk - 1.1 miles

Getting around

  • Mérida International Airport (MID)
    65 min drive

Restaurants

  • Coole Chepa Chi
    5 min walk
  • Ppapp Hol Chac
    4 min drive
  • Cana-nah
    4 min drive
  • Restaurante Halach Huinich
    5 min drive
  • Restaurante Chac mool

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • RESTUARANTE UXMAL

Things to do

  • Ecotours
  • Farming classes
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1950
  • Colonial architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 29-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
11 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 700.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 4100.00 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 5000.00 (roundtrip), (up to 12 years old)
  • Rollaway bed fee: MXN 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hacienda Uxmal Plantation & Museum have a pool?

Yes, this property has an outdoor pool.

Is Hacienda Uxmal Plantation & Museum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hacienda Uxmal Plantation & Museum?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hacienda Uxmal Plantation & Museum?

Check-out is at noon.

Does Hacienda Uxmal Plantation & Museum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 4100.00 per vehicle applies.

Where is Hacienda Uxmal Plantation & Museum located?

Located in Uxmal, this spa resort is within a 10-minute walk of Choco-Story Museum Uxmal and Pyramid of the Magician. Uxmal Archaeological Site and Nunnery Quadrangle are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hacienda Uxmal Plantation & Museum Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 292 out of 508 reviews
Rating 8 - Good. 151 out of 508 reviews
Rating 6 - Okay. 43 out of 508 reviews
Rating 4 - Poor. 16 out of 508 reviews
Rating 2 - Terrible. 6 out of 508 reviews

Reviews

Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had the best time in this hacienda, everything was perfect! We are definitely coming back soon!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jean-luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly start and really close to the Uxmal Maya ruins. The only inconvenience is the restaurant is located at the sister property.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location across from Uxmal ruins. Very interesting history of the Hacienda as well, including famous people such as Queen Elizabeth who stayed there! Breakfast was delicious and pool cocktails were also great. Grounds are beautiful and filled with colorful birds. Staff was accommodating. Don't expect uber modern luxury.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Hotel Walk to Uxmal

Loved everything about this hotel. Service was exceptional, warm and helpful. Spacious, lovely room and grounds. Enjoyed reading about the history of the hacienda. Especially appreciated that we could walk a very short distance to Uxmal ruins so we were able to beat the crowds. Breakfast at the hotel had a great selection. Had to walk a short distance for lunch and dinner but enjoyed the food at both of the meals. Highly recommend this hotel.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe place, located very close the Uxmal ruins. Very nice old Hacienda, with lovely gardens and surrounded by nature. Our room had a fantastic view of the adjacent green areas. Bathroom with tub was in excellent condition. Be aware that dinner and lunch are held in the restaurant that is slightly farther from hotel, near the entrance to Uxmal; you'll will need to drive but it's no big deal. Also, pool is not heated. Overall, great experience. We will definitely go back.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! The experience was magnificent; it is a place to enjoy the jungle surrounding Uxmal. Quiet and peaceful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Timothy Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hacienda Uxmal is beautiful, charming, comfortable and clean. It is a perfect location to stay as you explore the Uxmal Ruins and travel the Ruta Puuc.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic site. The Chocolate Plantation and Uxmal site is within walking distance and worth the visit.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Uxmal, walk to the awesome pirámides!!! This place is pretty cool, old hacienda NICE!!!!
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Robert T

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful site. Right adjacent to Archeological Park.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Retreat

Super relaxing weekend getaway from Merida. Rooms really nice, lots of outdoor seating. Pool was great. Not many dining options around. Breakfast at hotel was quite good. Will definitely come stay again.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best!!!

It’s always wonderful. Our 8th time there. Everyone is friendly. The place is beautiful and tranquil.
Stayed 4 nights in Feb 2023
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The only negative was the lack of a currency exchange which was advertised on the website. Pesos are very hard to find.The manager, Biensur, was very helpful
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The property is very beautiful, so no complaints there. However, the WiFi never worked and the room had a TV with only two channels and both had some much noise that they were impossible to watch. Due to the limited dining choices on the property (they only serve breakfast from 7-10 am), we had to eat once across the highway at a very overpriced location. If you have a car, I would recommend driving to Santa Elena or Ticul to find dining options.
Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful property well situated to lots of attractions (pyramids, planetarium, eco-park/museum) but the restaurant staff ranges from mostly disinterested to somewhat dishonest (pretty obviously did not bring back correct change, helping herself to a very nice tip) and as other travelers have noted elsewhere, the restaurant is overpriced for what you get. Clearly needs better management if staff is this lackluster.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Rodney S

Liked: Cleanliness, staff & service, room comfort

Not a 4 star

Our last stay was early 2020 before the pandemic. Now it's minimalist There is no lunch or dinner service There is only breakfast service by the pool There is no lunch or dinner available requiring you to walk or drive across the highway or down the road No welcome drink, as advertised If television is important, forget it. Only 3 snowy channels with an antenna, not satellite, as advertised Some rooms have a safe, others do not, so you may want to check/specify when booking The staff is friendly and attentive.
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

Carmellia

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at The Hacienda. Our rooms were clean, the bedding was great, and staff was courteous and helpful, but they allowed a family to play ball in the pool. This family was playing rough and tangled my 5-year-old in their playful brawl. My husband asked them to be careful but they continued. There was enough staff around to notice and no one jumped in to stop them. It was a shame. It made my experience unpleasant especially since I mentioned it to the reception and the family continued their game with a ball the next day. I didn’t bother to enter the pool again.
Stayed 2 nights in Aug 2022
Verified review

4/10 Poor

David

Disliked: Staff & service
Advertised wifi but it was barely good enough for email. Service dropped every 30 seconds regardless of which router on the property you sat next too. No bicycles as advertised. Restaurant is only open for breakfast. You have to cross a dangerous road in the dark to get to the only restaurant that's open at the resort by the ruins. Property itself is beautiful and the pool is very nice. We left a day early because without wifi I couldn't work and my wife couldn't study. Property told us they'd give a refund for the 2nd night but have only gotten a run around from them and Expedia who each blame the other but neither will call the other and leave me as the middle man between what he said and what she said. Would not stay there again.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Jean-luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Our second stay. Will do again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es único, mágico, con un ambiente hermoso, es un concepto de hacienda en plena naturaleza de una selva tropical, si quieres un lugar donde llegar en tacones o mocasines este no lo es, es un lugar donde hay insectos, la noche siempre ruidosa x los animales, ranas fuera de tu puerta, calor de la península etc, me gustaría quizás más promoción de todas sus actividades paseo matutino a la granja recorrer senderos en las Land Rover, solo eso nos faltó, pero siempre regresaría
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Alma

Liked: Staff & service
El Colchón de Habitación flojo . Se va para abajo Toallas Viejas Restaurante / No hay variedad de Alimentos y excesivo caro Desayuno Básico $450 pesos Méx Alberca : La limpian muy tarde en la mañana, cuando el huésped la quiere usar
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

FREDERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Hacienda magnifique et historique
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Nettes Zimmer, großer Pool. Da das Hotel wenig gebucht war, mussten wir zum Frühstück und Abendessen in das Nachbarhotel gehen.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Fue una experiencia maravillosa, todo estuvo de maravilla, habitación personal y todos los servicios. Yo se los recomiendo a todos es una experiencia maravillosa.
Stayed 2 nights in Feb 2026