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Hampton Inn & Suites Memphis East Germantown Area

Property class: 3

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Photo gallery for Hampton Inn & Suites Memphis East Germantown Area

A spacious dining area with high ceilings, large windows, and modern lighting fixtures. - Hampton Inn & Suites Memphis East Germantown Area (Memphis)
A Hampton Inn & Suites hotel with a modern design, featuring a prominent entrance and a well-lit facade. - Hampton Inn & Suites Memphis East Germantown Area (Memphis)
A spacious dining area with a long wooden table, multiple chairs, and hanging wicker lamps. - Hampton Inn & Suites Memphis East Germantown Area (Memphis)
A modern building with a brick facade, large windows, and a covered entrance area with a wooden ceiling. - Hampton Inn & Suites Memphis East Germantown Area (Memphis)
A modern living room with a sofa, two armchairs, a coffee table, and a large abstract painting on the wall. - Hampton Inn & Suites Memphis East Germantown Area (Memphis)
Located close to Memphis Botanic Garden and University of Memphis, Hampton Inn & Suites Memphis East Germantown Area provides a free breakfast buffet and a gym. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with blinds.

Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible

A hotel room with a bed, a desk, a television, a mirror, and a lamp.

Room, 1 King Bed, Mobility Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Kitchen, Non-Smoking

A living room with a sofa, ottoman, and a dining table with chairs. There is a refrigerator and a door leading to another room.

Suite, 1 King Bed, Kitchen, Non-Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non-Smoking

A hotel room with a bed, a desk with a chair, a television, a refrigerator, and a trash can.

Room, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 Double Bed

A neatly made bed with a dark headboard, two bedside tables with lamps, and a window with blinds.

Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible

A hotel room with a bed, a desk, a television, a mirror, and a lamp.

Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Mobility Accessible, Kitchen

A living room with a sofa, ottoman, and a dining table with chairs. There is a refrigerator and a door leading to another room.

Suite, 1 King Bed, Mobility Accessible, Kitchen

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Mobility Accessible

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Room, 2 Queen Beds, Mobility Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed

A hotel room with a bed, a chair, two bedside tables with lamps, and a framed picture on the wall.

Room, 1 Queen Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Room, 2 Queen Beds, Hearing Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible

A hotel room with a bed, a desk, a television, a mirror, and a lamp.

Room, 1 King Bed, Hearing Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Mobility Accessible, Kitchen (Roll-In Shower)

A living room with a sofa, ottoman, and a dining table with chairs. There is a refrigerator and a door leading to another room.

Suite, 1 King Bed, Mobility Accessible, Kitchen (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette (Wet bar)

A hotel room with a bed, two bedside lamps, a ceiling fan, and a large window with curtains.

Room, 1 King Bed with Sofa bed, Kitchenette (Wet bar)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Kitchen

A hotel room with two beds, a desk, a chair, a television, and a window with a view of buildings.

Suite, Multiple Beds, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Room

Studio Suite, 1 King Bed with Sofa bed, Kitchen

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in Memphis, Hampton Inn & Suites Memphis East Germantown Area is in the business district. Stax Museum of American Soul Music is a cultural highlight and some of the area's popular attractions include Memphis Botanic Garden and Memphis Zoo. Looking to enjoy an event or a game? See what's going on at Simmons Bank Liberty Stadium or Mike Rose Soccer Complex. Visit our Memphis travel guide
Map
962 S Shady Grove Rd, Memphis, TN, 38120

What's nearby

  • The University of Memphis building with a signboard.
    University of Memphis
    11 min drive - 5.3 miles
  • A parking lot with several cars, a building with a sign that reads "Volclause Gallery," and another building with a sign that reads "Chocolate Factory."
    Wolfchase Galleria
    12 min drive - 12.5 miles
  • Lichterman Nature Center
    18 min walk - 1.0 mile
  • Wolbrecht Tennis Center
    2 min drive - 1.2 miles
  • The Crystal Shrine Grotto
    3 min drive - 1.8 miles

Getting around

  • Memphis Central Station
    20 min drive
  • Memphis International Airport (MEM)
    15 min drive

Restaurants

  • Chick-fil-A
    11 min walk
  • McDonald's
    14 min walk
  • Panda Express
    9 min walk
  • Red Pier
    11 min walk
  • The Lobby Bar
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 25.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: USD 10 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn & Suites Memphis East Germantown Area have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hampton Inn & Suites Memphis East Germantown Area pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10 per night.

What time is check-in at Hampton Inn & Suites Memphis East Germantown Area?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites Memphis East Germantown Area?

Check-out is at noon.

Where is Hampton Inn & Suites Memphis East Germantown Area located?

Situated in the business district, this hotel is within 9 mi (15 km) of Memphis Botanic Garden, University of Memphis, and TPC Southwind. Simmons Bank Liberty Stadium and Overton Park are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites Memphis East Germantown Area Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Amenities

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 132 out of 245 reviews
Rating 8 - Good. 61 out of 245 reviews
Rating 6 - Okay. 27 out of 245 reviews
Rating 4 - Poor. 14 out of 245 reviews
Rating 2 - Terrible. 11 out of 245 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cleaning room nice breakfast
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I knew this hotel was here. We’ve been coming to Memphis for the Frank Horton race for the last four years. This hotel was so clean and so quiet. We were just amazed by how quiet it was. It’s in a safe area. The staff was so nice as we were leaving a young man held open the door for us. So appreciated.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. The lobby ans rooms were nice and clean. Breakfast in the morning waa good!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very nice place to stay. I have nothing bad to say about this place. Would definitely stay here again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay! Staff was very guest focused which made the stay even better.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Overall was good
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great spot, room was awesome
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast. Overall nice stay.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best and breakfast was good. Our two room was great two.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely stay again

The room was so clean and super convenient for my little family. The mini kitchen was such a bonus for the price you pay!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We stayed 7 days. We had fresh towels and beds midweek and we had one issue that was taken care of quickly. The breakfasts were very good! Thank you for a very enjoyable stay. We come to visit family and will be staying here again!
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay. Comfortable beds.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. Very clean and the staff was very friendly and helpful. Nice breakfast. We will be back again.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and has a security guard in the parking lot.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second long stay here, my room was great as well as the staff.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this property is good close to dining. Had one issue but house manager Ms Sara take care of everything no problem.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Nice area ,clean room
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and accommodating. The room, halls and facility were clean, quiet and comfortable. The breakfast was a plus.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerks were so friendly.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Excellent service
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast area stayed clean.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kay at the front desk provided excellent efficient service she was very polite and professional and provided excellent customer service. Should our travels find us back in Germantown we will be back to stay.
Stayed 1 night in Jun 2025