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Downtown Inn & Studio Suites

Property class: 2.5

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Photo gallery for Downtown Inn & Studio Suites

A modern hotel room with a large bed, a separate bathroom with a bathtub, a large mirror, and a nightstand with a lamp. - Downtown Inn & Studio Suites (Memphis)
A multi-story parking garage with several white cars parked. - Downtown Inn & Studio Suites (Memphis)
A spacious living room with a fireplace, comfortable seating, and a large window offering a view of the outdoors. - Downtown Inn & Studio Suites (Memphis)
A living room with a fireplace, a flat-screen TV, and a kitchen area visible through an open door. - Downtown Inn & Studio Suites (Memphis)
A modern hotel room with a large bed, a bedside table, a chair, a desk, and a bathroom with a mirror and sink. - Downtown Inn & Studio Suites (Memphis)
Consider a stay at Downtown Inn & Studio Suites and take advantage of a terrace, a garden, and laundry facilities. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

5.2 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym
  • Business services

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Queen Bed, Smoking

A hotel room with a bed, bedside table, lamp, chair, and a bathroom with a mirror and sink.

Standard Room, 1 Queen Bed, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, bedside table, lamp, chair, and a bathroom with a mirror and sink.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

A hotel room with two beds, a desk, a chair, and a large mirror.

Standard Room, 2 Queen Beds, Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a large mirror.

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a door with a handle.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a desk with a chair, a TV, a small table, and a sofa.

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

A modern hotel room with a large bed, a bedside table, a chair, a desk, and a bathroom with a mirror and sink.

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower, Non Smoking

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room, 2 Queen Beds, Roll-in Shower, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Memphis, Downtown Inn & Studio Suites is in the city center and near a train station. Bass Pro Shops at the Pyramid is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Memphis Zoo and Graceland. Railroad & Trolley Museum and Blues Hall of Fame Museum are also worth visiting. Visit our Memphis travel guide
Map
340 W Illinois Avenue, Memphis, TN, 38106

What's nearby

  • A city skyline with modern buildings, a large green park, and a historic monument.
    Tom Lee Park
    19 min walk - 1.0 mile
  • A Lorraine Hotel with a mural on the side, a National Civil Rights Museum sign, and a fire hydrant on the sidewalk.
    National Civil Rights Museum
    3 min drive - 1.3 miles
  • National Ornamental Metal Museum
    3 min walk - 0.2 miles
  • Railroad & Trolley Museum
    2 min drive - 1.1 miles
  • Lorraine Motel
    3 min drive - 1.3 miles

Getting around

  • Memphis Central Station
    9 min drive
  • Memphis International Airport (MEM)
    14 min drive

Restaurants

  • Taco Bell
    3 min drive
  • Momma's
    1 min drive
  • Loflin Yard
    18 min walk
  • Wayne's Candy Co.
    3 min drive
  • Arcade Restaurant
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 11:00 PM at scheduled times
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 15 per person (one-way)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Downtown Inn & Studio Suites pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a deposit of USD 100 per stay and a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Downtown Inn & Studio Suites?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Downtown Inn & Studio Suites?

Check-out is at 11 AM.

Does Downtown Inn & Studio Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8 AM–11 PM at scheduled times. A fee of USD 15 per person applies.

Where is Downtown Inn & Studio Suites located?

Located in the heart of Memphis, this hotel is 0.3 mi (0.4 km) from Mississippi River and within 3 mi (5 km) of Beale Street and FedExForum. Railroad & Trolley Museum and Tom Lee Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Downtown Inn & Studio Suites Reviews

5.2

4.2

Cleanliness

4.0

Amenities

5.4

Staff & service

3.8

Property conditions & facilities
Rating 10 - Excellent. 55 out of 195 reviews
Rating 8 - Good. 8 out of 195 reviews
Rating 6 - Okay. 17 out of 195 reviews
Rating 4 - Poor. 23 out of 195 reviews
Rating 2 - Terrible. 92 out of 195 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
We read all of the comments before booking. We didn’t expect the pool to be open. We knew the elevators were broken. We adjusted our expectations before we arrived and were very grateful to have a clean room, very friendly and helpful staff and be in the best location for a quick Uber to The Peabody Hotel, The Bass Pro Shop and Beale Street. If you’re looking for a 5 Star Hotel this isn’t the one for you. If you’re looking for a comfortable bed and a hot shower at a fantastic price in a perfect location to enjoy some cool nearby attractions this is the place to stay.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean rooms.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding was dirty. I asked the staff for clean sheets and pillow cases specifically. He did offer another room and it was just as dirty. The floor hadn’t been swept. The curtains were dry rotted, the air conditioning was good. To top it off, I fell down the stairs in the stair well. The paint that’s on the stairs is not the proper paint for floors. Trash and debris everywhere. Your online pictures do not match your rooms.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
We booked a smoking room for one night when we got there and checked and put us in a room on the 3rd floor. I was told the elevators didn’t work my mother in-law can not walk very well and had to climb stairs to get to the room. We got to the room you had to give the door a hard push to get it open. The room itself was in need of updating not to mention the roaches crawling on the walls and tables for a smoking room there’s no ashtrays in the room I whet back down to get one and was given styrofoam cups to use. Even though it was a pass-through room on our way home, I would not recommend staying there on the other hand. The staff was decent.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Travelers-Do NOT stay- remove from hotels.com

Did NOT STAY!!!Pay attention to reviews- location has been turned into an economy apartment rental and by the hour -- should NOT be on hotels.com. To each his own, strong marijuana in lobby. stained bedding, chairs... verifying refund. Check in rep very accomodating....
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible location
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in memphis. I highly recommend staying there.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible todo
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Complete filth
Stayed 7 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
No elevator
Stayed 2 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS WAS THE WORST HOTEL IVE EVER SLEPT IN! Dirty sheets, roaches, staff completely disrespectful. I reported the condition of the bed and waited almost an hour for the front desk attendant to BRING ME MORE DIRTY SHEETS THAT I HAD TO PUT ON THE BED MYSELF! THE JACUZZI TUB DIDNT FUNCTION AND I PAID ADDITIONAL FEES FOR THIS AMENITY!!!! DO NOT BOOK HERE EXPEDIA WILL NOT REFUND YOU AND HOTEL WILL IGNORE ALL COMMUNICATION ATTEMPTS!!!!!! I will be taking this to civil court. Expedia and this property will be held accountable.
Stayed 2 nights in Oct 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
After a long road trip, I decided to stay at this hotel based on the photos on their website; however, the actual condition of the rooms and the hotel bears no resemblance to those photos—the building looks like it could collapse at any moment. The hallways are filthy, and the rooms weren't thoroughly clean. Even for just a single night during a road trip, I wouldn't recommend it!
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Everything was full of trash no pool no elevators working no hot water outside the rooms is very dusty and dirty lots of people in the hallways smoking drunks and drinking it looks creepy and insecure the hotel needs a little hand in maintenance definitely
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
pool was empty, trash everywhere, staff and other guests agree that it's not a nice place, but the room was clean and cooled. With all the other places to stay, I would not stay there again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Everything
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
They are advertising what looks like a decent place to stay its not we reserved a non smoking room got there not only was this on the bad side of town but our room smelled like smoke sheets had burn marks and stains as well as the blanket complete trash hotel. guy in the office tried to give us another room it was not much better and had a dead cockroach on the floor crack house for sure.
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No electricity; waiting on my refund!
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Room was fortunately u safe when I walked outside ..sheets and cover where dirty as well
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a dump, the walls in the room had mold as well as the bathroom. It was supposed to be a smoke free room but the sheets had cigarette burns. Smelled horrible. We didn't stay there, we ended up getting another place for the night.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here it is not clean and it is false advertisement. It was a very bad area and unsafe and misleading.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms!!!
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Does not look like the picture...was trash fire 🔥
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Disliked: Property conditions & facilities
Staff was nice. It was a quiet area and the pillows were incredible.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist lady is very kind and helpful. Coffee was made as promised. All ice machines were broken except for the one on the 5th floor. I had to ask about the whereabouts of the one that worked.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a special night for me and my man Garrett Red Smith, I love him so much!
Stayed 1 night in May 2026