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Sheraton Melbourne Hotel

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Photo gallery for Sheraton Melbourne Hotel

A breakfast table with croissants, fruit, and beverages, set against a window with a city view. - Sheraton Melbourne Hotel (Melbourne)
An outdoor seating area with tables and chairs, surrounded by trees and buildings in the background. - Sheraton Melbourne Hotel (Melbourne)
A modern hotel room with a large window, a grey sofa, a small round table, and a patterned carpet. - Sheraton Melbourne Hotel (Melbourne)
A hotel room with a large bed, a flat-screen TV, a desk, and a view of the cityscape. - Sheraton Melbourne Hotel (Melbourne)
A modern building with a glass facade and a classical building with a brick facade in the foreground. - Sheraton Melbourne Hotel (Melbourne)
Luxury
5.0 star property
8.8

Excellent

Urban sanctuary with rooftop terrace

Marble-lined hallways lead to the serene indoor pool and hot tub for post-exploration relaxation. The terrace bar serves mulled wine by a gas fireplace. Attentive staff deliver exceptional service throughout this five-star property, from the restaurant to the spa's hydrotherapy treatments.

Popular amenities

  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a nightstand, a lamp, and a view of the city through large windows.

Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds

A hotel room with two beds, a chair, a TV, and a large window with curtains.

Room, 2 Double Beds

9.4 out of 10
Exceptional
(27 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a TV, a small table with a vase, and a chair.

Room, 1 King Bed, City View

8.2 out of 10
Very good
(17 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, City View

A hotel room with two beds, a chair, a TV, and a large window with curtains.

Room, 2 Double Beds, City View

7.8 out of 10
Good
(10 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, City View

A hotel room with a bed, a chair, a desk, a TV, and a large window with curtains.

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Garden View

A hotel room with a large bed, a chair, a desk, and a view of the cityscape through large windows.

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Balcony, City View (Corner)

A hotel room with a large bed, a desk, a chair, a desk lamp, a glass shower enclosure, and a patterned carpet.

Suite, 1 King Bed, Balcony, City View (Corner)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, City View, Corner (Corner)

A modern hotel room with a grey sofa, a small side table with a vase, and a large window offering a city view.

Executive Suite, 1 King Bed, City View, Corner (Corner)

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, City View, Corner (Corner)

A modern hotel room with a large bed, a pink armchair, a small table with a vase, and large windows offering a city view.

Suite, 1 Bedroom, City View, Corner (Corner)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, Garden View, Corner

A hotel room with two beds, large windows, and a city view.

Room, 2 Double Beds, Garden View, Corner

  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Located in Melbourne Central Business District, a neighborhood in Melbourne, Sheraton Melbourne Hotel is in the entertainment district and near a metro station. Melbourne Central and Melbourne Cricket Ground are notable landmarks, and the area's natural beauty can be seen at Melbourne Park and St Kilda Beach. Check out an event or a game at Rod Laver Arena, and consider making time for SEA LIFE Melbourne, a top attraction not to be missed. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Melbourne travel guide
Map
27 Little Collins Street, Melbourne, VIC, 3000

What's nearby

  • A busy street with shops, including 'The Block Arcade' and 'Witmer'.
    Collins Street
    2 min walk - 0.1 miles
  • A grand building with large columns and a flag on top.
    Parliament House of Victoria
    2 min walk - 0.1 miles
  • A narrow alley with shops and cafes, including Cafe Vicolino and St. Ali.
    Flinders Lane
    3 min walk - 0.2 miles
  • A historic theater with ornate architecture and a large marquee.
    Princess Theatre
    3 min walk - 0.2 miles
  • A circular metal framework with a brick building at its base.
    Melbourne Central
    8 min walk - 0.5 miles

Getting around

  • Parliament Station
    2 min walk
  • Flinders Street Station
    13 min walk
  • Melbourne Airport (MEL)
    32 min drive

Restaurants

  • Dolly
    3 min walk
  • Nando's
    2 min walk
  • Market Lane Coffee
    3 min walk
  • Imperial Hotel
    3 min walk
  • Farmer’s Daughters
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (AUD 45 per night)
  • Valet parking on site (AUD 70 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 21.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Little Collins Street
  • Terrace Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 31 floors
  • Ballroom
  • Banquet hall
  • Built in 2013
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for AUD 90.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 45 for adults and AUD 21.5 for children
  • Self parking fee: AUD 45 per night
  • Valet parking fee: AUD 70.00 per night
  • Rollaway bed fee: AUD 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Sheraton Melbourne Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–9:00 PM.

Is Sheraton Melbourne Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for AUD 45 per night. Valet parking is available for AUD 70.00 per night.

What time is check-in at Sheraton Melbourne Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sheraton Melbourne Hotel?

Check-out is at 11 AM.

Where is Sheraton Melbourne Hotel located?

Located in Melbourne Central Business District, this luxury hotel is within a 5-minute walk of Parliament House of Victoria and Princess Theatre. Royal Exhibition Building and Rod Laver Arena are also within 1 mi (2 km). Parliament Station is only a 2-minute walk and Jolimont Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Melbourne Hotel Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 598 out of 1004 reviews
Rating 8 - Good. 239 out of 1004 reviews
Rating 6 - Okay. 102 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived all staff were all very friendly and helpful. They catered for dietary needs and I have to say The breakfast had so many options and real china teapots etc. I chose the package deal that included breakfast ,free parking & late check out. When we checked in we were given a complimentary drink card for terrace bar level 3. The pool was a good swimming size. This is our new favourite hotel in Melbourne 😁Thankyou everyone we had a great time Geoff & Debby
Stayed 2 nights in Nov 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found torn bath towel replacement next day, but the staffs quickly corrected the miss. The bathroom basin’s hot water flow produced loud noises while water running moderately. Front-desk staffs are very friendly and helpful to requests.
Stayed 4 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The app didn’t slow me to select 5 stars The hotel is amazing !!! Comfortable, cozy. The view no nice but we kept the curtains closed
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, shops for groceries, chemist & places to eat about 10-30 minutes walk. The room was a decent size to feel comfortable, bed was comfortable, bathroom was big. We had an issue with our phone & sink and they came to fix the phone promptly. I asked them to address sink after we left. Only other issue is no gluten free bread so that was a bit annoying.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Melbourne theatres and footy! Check in was a little slow but the room was clean and comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very neat and tidy and check in and out simple and easy process
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good hotel with what you’d expect from a Sheraton
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfy and hotel staff were very friendly and helpful
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room comfortable, check in staff helpful as room wasn’t ready until 3.30pm. Upgrade was received. Breakfast was hit and miss. Great options but a lot of hot options needed replenishing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Clean room, nice comfortable bed, lovely breakfast with very polite staff.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to multiple public transport, shopping and restaurant options. Rooms were spacious and comfortable, and really quiet. Pool area was nice, not overly busy (water temperature could have been slightly warmer). Breakfast was lovely, great selection to choose from and lovely, helpful staff. Overall thoroughly enjoyed our little staycation.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff were excellent.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
These 3 key items - clean room, staff and amenities Pool also is great
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and great buffet breakfast.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean spacious room that had all that you need , walking distance to everything , good breakfast
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We were on the 5th floor and our city view was basically the wall of a 6-7 storey building. Otherwise, the room was clean, comfortable and spacious. I booked a room which included food/drinks credit. But when I asked the front desk how much credit I had, they had no record of it. Moreover, the confirmation email from Expedia and the booking details only stated that we had a credit with no value amount. At the time of booking, I believe it was at least a $50 credit, if not $70-$80. So buyer beware when booking on Expedia and choosing the so called "Special Deal" with a food/drink credit! Better to just book a basic rate.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was better than most when it comes to hotel buffets. All eggs served fresh, wide variety of dishes (thank you for having kimchi) a great way to finish a quick overnight getaway. Nice clean room, comfortable bed and temperature that could be controlled.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stunning room, spotlessly clean, effortless check in and checkout in a central part of Melbourne - 5 stars!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodation and staff
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, pleasant staff.
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Our 4th stay and again really enjoyed it, location is great, but the pool and steam room are the best 😁
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central Great spa and pool
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great central location and staff were very hospitable.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping, transport, restaurant was great, pool facilities were great
Stayed 4 nights in Dec 2024