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Aparthotel

Quay West Suites Melbourne

Property class: 5 and above

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Photo gallery for Quay West Suites Melbourne

A modern hotel room with a large window offering a city view, including a prominent cathedral and skyscrapers. - Quay West Suites Melbourne (Southbank)
A modern indoor pool area with a bench, large pillars, and decorative wall art. - Quay West Suites Melbourne (Southbank)
A modern living room with a large window, a leather sofa, a coffee table, and a view of a cityscape. - Quay West Suites Melbourne (Southbank)
A modern kitchen with a glass dining table, two chairs, and a view of a high-rise building through large windows. - Quay West Suites Melbourne (Southbank)
A person sitting by a window with a city view, holding a cup. - Quay West Suites Melbourne (Southbank)
Located close to Melbourne Arts Centre and National Gallery of Victoria, Quay West Suites Melbourne provides a grocery/convenience store, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site local cuisine restaurant, Jarrah Bar and Terrace, offers breakfast, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Suite, 1 Bedroom, Balcony (Floors 4 - 9, Kitchen)

A modern living room with a sofa, coffee table, and a large window with curtains.

Superior Suite, 1 Bedroom, Balcony (Floors 4 - 9, Kitchen)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony (Floors 10 - 15, Kitchen)

A modern living room with a sofa, a chair, a coffee table, a floor lamp, and a large window with a city view.

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10 - 15, Kitchen)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10 - 15, Kitchen)

Room

Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10 - 15, Kitchen)

  • River view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4 - 9)

A modern living room with a sofa, coffee table, and a large window with curtains.

Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4 - 9)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, Balcony, River View (Floors 10 - 15)

A person sitting by a window with a city view, holding a cup.

Deluxe Apartment, Balcony, River View (Floors 10 - 15)

  • River view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, Balcony, City View (Floors 4 - 9)

Room

Superior Suite, Balcony, City View (Floors 4 - 9)

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Apartment, 2 Bedrooms, Balcony (Floors 8 - 23)

A modern living room with a sofa, armchair, coffee table, and a TV mounted on the wall.

Premium Apartment, 2 Bedrooms, Balcony (Floors 8 - 23)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Premium Apartment, 3 Bedrooms, Balcony (Floors 16 - 26)

A modern living room with a large window, a leather sofa, a coffee table, and a view of a cityscape.

Premium Apartment, 3 Bedrooms, Balcony (Floors 16 - 26)

  • 162 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, Kitchenette (Floors 4 - 15)

A hotel room with two beds, a balcony with a view, and a small table with chairs.

Studio, Kitchenette (Floors 4 - 15)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Located in Southbank, a neighborhood in Melbourne, Quay West Suites Melbourne is in the entertainment district and on a river. National Gallery of Victoria and Melbourne Arts Centre are cultural highlights, and some of the area's popular attractions include SEA LIFE Melbourne and Royal Botanic Gardens. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Melbourne travel guide
View more Aparthotels in Melbourne
Map
26 Southgate Avenue, Southbank, VIC, 3006

What's nearby

  • A park with lush greenery, a tall skyscraper, and a distinctive tower structure.
    Melbourne Arts Centre
    2 min walk - 0.1 miles
  • A waterfront promenade with a modern architectural structure, a river reflecting city lights, and a bridge in the background.
    Southbank Promenade
    2 min walk - 0.1 miles
  • A public building with a fountain in front, banners, and flags.
    National Gallery of Victoria
    3 min walk - 0.2 miles
  • A modern building with a geometric facade and a glass structure in the background.
    Fed Square
    3 min walk - 0.2 miles
  • A building with a large illuminated sign reading 'CROWN.'
    Crown Casino
    14 min walk - 0.8 miles

Getting around

  • Flinders Street Station
    5 min walk
  • Melbourne Central Station
    18 min walk
  • Melbourne Airport (MEL)
    27 min drive

Restaurants

  • Clocks at Flinders
    4 min walk
  • Baguette
    5 min walk
  • Transport Hotel
    6 min walk
  • Arbory Bar & Eatery
    6 min walk
  • Chocolate Buddha
    6 min walk

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Property amenities

Pool/Spa

  • Hot tub
  • In-room massages
  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 45 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Free crib

Restaurants on site

  • Jarrah Bar and Terrace

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: AUD 80 per night

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Separate sitting area

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Grocery/convenience store
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a metro station
  • Near a train station
  • On a river

Things to do

  • Bicycle rentals
  • Gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 1 building
  • 109 units
  • 26 floors
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Connecting units available
  • Double-glazed windows
  • Housekeeping (on request)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 9:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 per person
  • Covered self parking fee: AUD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Quay West Suites Melbourne have a pool?

Yes, this property has an indoor pool.

Is Quay West Suites Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 45 per day.

What time is check-in at Quay West Suites Melbourne?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quay West Suites Melbourne?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quay West Suites Melbourne located?

Located in Southbank, this luxury aparthotel is within a 5-minute walk of Melbourne Arts Centre and National Gallery of Victoria. SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre are also within 15 minutes. Melbourne Central Station is 18 minutes by foot and Parliament Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quay West Suites Melbourne Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 781 out of 1091 reviews
Rating 8 - Good. 239 out of 1091 reviews
Rating 6 - Okay. 46 out of 1091 reviews
Rating 4 - Poor. 18 out of 1091 reviews
Rating 2 - Terrible. 7 out of 1091 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very nice accommodation. Super friendly staff, nice view, quiet room and most of all great mattrass and bed! Thank you.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, parking at property. Clean and tidy. Would definitely stay again
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication, listing accuracy
Great room and awesome location!! Will be back !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staff were helpful and friendly Location beside the yarra river and all it offers is fantastic. Beautiful
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic location, welcoming staff,spacious and clean apartment...great pool...
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Service was amazing
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The suite was clean and very well fitted out
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Wonderful staff on front desk and in the restaurant.
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close proximity to Hamer Hall ,restaurants , shopping , art galleries, exceptional staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent customer service, staff were lovely and easy to deal with.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Excellent location and staff are brilliant
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were polite and efficient, the apartment was amazing
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were fantastic and very helpful. Room was spotless and the parking was very convenient
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable apartment and hotel staff were amazing
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Room was lovely , great size and balcony. Pool and spa area fantastic. Disappointed with breakfast otherwise fabulous stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Spacious suite with all necessary facilities. Friendly staff. Excellent views.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay and customer service!
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort

Breakfast and Room Service outstanding

Rooms were clean and comfortable. Breakfast and room service was outstanding.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Well maintained. Great views.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and a nice hotel. Nice and clean room, heated indoor swimming pool with a spa. The buffet breakfast became a bit boring after two days, as it offered the same options each day. However, there are plenty of restaurants nearby if you want variety. The staff were friendly and professional. Next time, I’ll book a higher-level room and hopefully enjoy a better view from the balcony. One downside is that the car park is very narrow.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities, communication
Excellent central location to explore the city and surrounds. The apartment suite was great for a family with a kitchen, separate living and dining spaces, and amazing views.
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were very friendly and helpful, property needs some maintenance, although was clean and tidy.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great location to everything. Such a fun town
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place, great staff and lovely apartment. Will be back.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
First stay here , this was a great visit, location perfect on Southbank, reception staff impeccable, noting a birthday stay and gifted bubbly and chocolates . Upgraded suite, unit very clean, adequate fridge stock etc, strongly recommended, avoid Aust Open period if possible as extremely expensive across the city
Stayed 3 nights in Jan 2026