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Alston Apartments Hotel

Property class: 3.5

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Photo gallery for Alston Apartments Hotel

Lobby sitting area - Alston Apartments Hotel (Carlton)
A row of stacked laundry machines with operating instructions and digital displays. - Alston Apartments Hotel (Carlton)
Lobby - Alston Apartments Hotel (Carlton)
Point of interest - Alston Apartments Hotel (Carlton)
Extra beds - Alston Apartments Hotel (Carlton)
Located close to Lygon Street and Melbourne Museum, Alston Apartments Hotel provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Parking available
  • Housekeeping

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Queen Studio

Room

Queen Studio

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Extra beds

Standard Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms

Room

Standard Apartment, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Located in Carlton, a neighborhood in Melbourne, Alston Apartments Hotel is in the entertainment district and near a metro station. Lygon Street is a notable landmark, and travelers looking to shop may want to visit Queen Victoria Market and Melbourne Central. University of Melbourne and Melbourne Museum are two other places to visit that come recommended. Visit our Melbourne travel guide
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Map
138 Elgin Street, Carlton, VIC, 3053

What's nearby

  • A building with a neon sign reading "Borsari's Corner" and "Ex-Olympic Champion" on a cyclist.
    Lygon Street
    3 min walk - 0.2 miles
  • A historic building with ornate architecture, including a prominent tower and decorative elements.
    University of Melbourne
    5 min walk - 0.3 miles
  • A large dinosaur skeleton exhibit in a museum.
    Melbourne Museum
    10 min walk - 0.6 miles
  • The Queen Victoria Market with a green archway, outdoor seating, and people walking by.
    Queen Victoria Market
    19 min walk - 1.0 mile
  • A circular metal framework with a brick building at its base.
    Melbourne Central
    3 min drive - 1.2 miles

Getting around

  • Victoria Park Station
    3 min drive
  • Southern Cross Station
    5 min drive
  • Melbourne, VIC (MEB-Essendon)
    14 min drive

Restaurants

  • Brunetti
    4 min walk
  • The Heart of Carlton
    2 min walk
  • Heartattack and Vine
    3 min walk
  • Tiamo
    4 min walk
  • Grill'd
    4 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 15 per night); reservations required
  • Self parking on site (AUD 15 per night)
  • Limited onsite self parking

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed: AUD 35 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 82-cm LCD TV with premium digital channels
  • DVD player

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 1 building
  • 21 units
  • 3 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 15.00 per night
  • Nearby parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for a deposit of AUD150 for any bookings for guests planning to arrive outside of normal check-in hours.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Alston Apartments Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for AUD 15.00 per night. Limited spots are available.

What time is check-in at Alston Apartments Hotel?

Check-in start time: 2 PM; Check-in end time: 7 PM.

What time is check-out at Alston Apartments Hotel?

Check-out is at 10 AM.

Where is Alston Apartments Hotel located?

Located in Carlton, this aparthotel is within a 10-minute walk of Lygon Street and University of Melbourne. Melbourne Museum and RMIT University are also within 1 mi (2 km). Melbourne Central Station is 23 minutes by foot and Parliament Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Alston Apartments Hotel Reviews

8.4

Very Good

8.2

Cleanliness

8.4

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 90 out of 279 reviews
Rating 8 - Good. 147 out of 279 reviews
Rating 6 - Okay. 31 out of 279 reviews
Rating 4 - Poor. 8 out of 279 reviews
Rating 2 - Terrible. 3 out of 279 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

easy to access, clean room, but beds are little small and old
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist conveyed all necessary information to me which were easily understood and implemented. He was very friendly, polite and efficient. Free continuous wifi much appreciated.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Überbewertet

Eingang dauerhaft schmutzig, Lobby OK, Raum klein , düster, müsste dringend grundgereinigt werden, die Verwendung von Wasser und Reinigungsmittel könnte das Bad endlich von dem klebrigen Fussbodenbelag befreien.
Stayed 8 nights in Dec 2019
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
We like the close proximity to the hospital, the price and parking arrangements. We didn't like the smoke alarm hanging out of the ceiling, broken toilet roll holder, the dirty cups in the dish washer, no body wash in shower, broken conditioner dispenser and no plugs for sinks and towel rack ready to fall off the wall
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Great location, only a 12 min walk to Brunswick Street. Parking was fine, aside from idiots parking and blocking the 'out' entrance of the parking spaces. Had to ask for replacement top sheet, as had some type of 'yellow stain' on it?? Doona cover under it was also stained, but the new top sheet replaced by the helpful front desk person helped. Ironing board cover very loose and needs replacing, as kept falling off the metal board. Aside from those little things, a nice place to stay.
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
The room was very dirty. Dishes in the cupboard had to be washed before use. Food residue in the fridge. Pile of smelly wet towels in the bedroom cupboard! All manner of items left behind in the bedside drawers.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, close to MElbourne Univerisity. Lygon St and CBD
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint I have was my fridge wasn’t working. Other than that everything was clean and receptionist was friendly
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty and it had a smell that was no good.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to uni, excellent price, friendly staff, clean room
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was quiet and comfortable - everything I could want.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Location, close to Lygon st and The University of Melbourne
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location, great cafe below.. comfy bed, good shower
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Wonderful location. No mattress cover on bed. Ceiling light broken. Very basic.
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Easy booking and check-in process. Great location near public transport and lots of interesting shops and cafes. Close to the city. Only downside is that there was no heating and it was freezing in the room. The bed was comfy and warm though with extra doona provided so it was a good excuse to stay in bed! Would definitely stay here again, just not in mid winter.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the location at Carlton is the best
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness
Great location , very comfy place to stay It was easy to find
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

will return

Convenient location, supportive staff, clean and tidy and decent value
Stayed 3 nights in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Basic but clean.

Basic but clean apartment, needing some basic maintenance or update.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very clean and tidy friendly staff.:)
Stayed 2 nights in May 2019
Verified review

6/10 Okay

Liked: Cleanliness

Weekly trip

Good value
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Such a great location. Easy to find and close to public transport
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Overnight stay
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

體會當地生活，離墨大近

在卡爾頓的小意大利區。有廚房，廚具也齊全。附近有woolworth，買點東西自煮便利。很多意大利餐廳，贊!
Stayed 5 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place.

Nice large, clean rooms, check in very smooth and NO demanding your credit card number which is a big scam at any time. Great location near multiple restaurants and bars, and Melbourne Uni.
Stayed 2 nights in Mar 2019