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SureStay by Best Western Medicine Hat

Property class: 2.5

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Photo gallery for SureStay by Best Western Medicine Hat

A hotel room with a large bathtub, two beds, a desk, and a chair. - SureStay by Best Western Medicine Hat (Medicine Hat)
A breakfast bar with waffle makers, a coffee machine, and a juice dispenser. - SureStay by Best Western Medicine Hat (Medicine Hat)
A hotel room with a large bathtub, a flat-screen TV mounted above a fireplace, and patterned armchairs. - SureStay by Best Western Medicine Hat (Medicine Hat)
A dual desk setup with two chairs, a framed picture on the wall, and a window with blinds. - SureStay by Best Western Medicine Hat (Medicine Hat)
A gym with various exercise equipment including treadmills, a stationary bike, and weight machines. - SureStay by Best Western Medicine Hat (Medicine Hat)
You can look forward to free continental breakfast, a grocery/convenience store, and laundry facilities at SureStay by Best Western Medicine Hat. Free in-room WiFi and a fireplace in the lobby are available to all guests.

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Suite, Multiple Beds, Non Smoking, Kitchen (Dining Table, Full Kitchen)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Kitchenette (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Kitchen (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Medicine Hat, SureStay by Best Western Medicine Hat is in the city center and near the airport. Hooplas and Panorama Lanes are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Windmill Garden Centre and Hill Pool. Looking to enjoy an event or a game while in town? See what's happening at Moose Recreation Centre or Athletic Park. Visit our Medicine Hat travel guide
Map
722 Redcliff Drive SW, Medicine Hat, AB, T1A 5E3

What's nearby

  • Panorama Lanes
    6 min walk - 0.4 miles
  • Hooplas
    6 min walk - 0.4 miles
  • Medicine Hat Musical Theatre Playhouse
    8 min walk - 0.5 miles
  • Liquid Concert & Event Venue
    10 min walk - 0.5 miles
  • Esplanade Arts and Heritage Centre
    4 min drive - 1.7 miles

Getting around

  • Medicine Hat, AB (YXH)
    3 min drive

Restaurants

  • Hell's Basement Brewery
    19 min walk
  • Crossroads Liquor Store
    13 min walk
  • McDonald's
    4 min walk
  • Tino's Drive-in
    11 min walk
  • Casa Amigos Cantina
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Accessible bathtub
  • Elevator (36 inch wide door)
  • Grab bar in bathtub
  • Grab bar in shower
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 30 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay
  • 3.00 percent destination fee will be charged
  • Service fee: 2 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Frequently asked questions

Is SureStay by Best Western Medicine Hat pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay by Best Western Medicine Hat?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay by Best Western Medicine Hat?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay by Best Western Medicine Hat located?

Located in the heart of Medicine Hat, this hotel is within a 10-minute walk of Hooplas, Panorama Lanes, and Medicine Hat Musical Theatre Playhouse. Hillside Cemetery and Liquid Concert & Event Venue are also within 15 minutes.

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Reviews

SureStay by Best Western Medicine Hat Reviews

5.8

6.2

Cleanliness

7.8

Location

7.0

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 161 out of 1009 reviews
Rating 8 - Good. 241 out of 1009 reviews
Rating 6 - Okay. 186 out of 1009 reviews
Rating 4 - Poor. 165 out of 1009 reviews
Rating 2 - Terrible. 256 out of 1009 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and well maintained room. Simple but good continental breakfast. Close to the highway so a bit of road noise at night. Good place to stay overnight on a road trip.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property under renovation but the rooms still available are very good. Staff are very nice.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it was under renovations the staff were lovely and helpful. The rooms are clean and spacious. Breakfast is a great addition
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and roomy
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience ar the Flamingo Hotel waa wonderful. From the moment I checked in, the staff was amazing and very helpful. My room was wonderful-very clean and very larg with very high ceilings. The hotel is under renovations so some areas are in the process of being clesned up. I understand they are going through a huge renovation and if you understand that your stay will be fine. The breakfast room and staff are also great. I look forward to my next stay there.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was clean however under renovations so the pool was out of service and equipment and tools around. The front desk were amazing and moved my room to one more accessible for easy transport. Customer service was a 10.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was under renovations but still maintained a standard of cleanliness and professionalism. Renovation work and materials did not detract from the experience for us. We left one hotel under renos but never considered that here. Looking forward to returning to stay again and see the finished project. Friendly staff and easy experience.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were awesome! Friendly and helpful. Place is super dilapidated and currently under renovation. Fine with me because clean and a cheap stay. But lots of weird glitches and serious shabbiness. If you're quirky like me, you might enjoy the faded glory. But your shower may be noisy or your phone might ring randomly at 4 AM for no reason so get ready for a little oddness in your adventure. PS suggest if you're a woman travelling alone to ask not to be put in the more remote back buildings that are under renovation… I requested to be near the front office and they accommodate with no problem and that felt cosy and safe.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
New ownership May 2026. UNDER RENOVATION MAIN FLOOR/ RECEPTION. CHECK IN DELAYED. SOME ROOMS NOT CLEANED AND READY. ROOM BRGHT AND LARGE. ISSUE WITH A/C. BEDS COMFORTABLE. ONE NIGHT STAY. BREAKFAST STANDARD FARE. WILL BOOK AGAIN AFTER RENO'S COMPLETE.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay & caring staff!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome, comfy bed, only issue is I didn’t get a wifi sign in and the pool is closed, however if you just need a place to stay for the week for work or whatever else this is the way to go. Good place to stay for the time being
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Clean rooms
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

It was great place to stay good people and friendly staff is freandly and helpful
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come stay here

Very good place to stay friendly staff and clean rooms
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a very nice place friendly staff and clean rooms cozy and comfy place
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back. Its a good place to stay
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
It was a big room and the staff was very nice.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Great for a stop over, room clean and comfortable, just needed a space heater for heat..
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. The staff was polite and considerate.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Amenities
Good staff. Clean rooms
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Very dirty inside, garbage in stairways, room smelt heavily like smoke even though it was a smoke fee room, people outside doing drugs. Staff was very friendly though.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is currently under renovation. Beds new and extremely comfortable. Upgraded for free to suite to be given a main floor room for mother with limited mobility. Area is business right off trans- Canada #1. Convenient to hospital and multiple dining options.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Staff & service
Rooms were well kept. Worker at the desk was very kind and super helpful. Quiet and large room. The place is quite old but that is perfectly fine
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
staff was very polite and helpful! room of stay smelt old and bathtub/shower curtain was stained with residue.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean.Staff was nice. But I didn’t have a tv remote in my room, and the wifi works everywhere except my room?! I brought my gaming console but upset because I don’t even get to use it because I don’t have wifi in my room!
Stayed 1 night in Nov 2025