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NH Collection Medellín Royal

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Luxury
5.0 star property
9.2

Wonderful

Serene elegance near vibrant shopping

Conveniently situated near a bustling shopping center and top-tier restaurants, this hotel offers a serene and stylish atmosphere. Enjoy luxurious rooms, a refreshing pool, and a delightful breakfast, ensuring a memorable and comfortable stay.

Popular amenities

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite Room

Minibar, in-room safe, desk, soundproofing

Suite Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

9.4 out of 10
Exceptional
(46 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Superior Room (Extra Bed 2 Adults + 1 Child)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Premium Room (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Suite (Extra Bed 2 Adults + 1 Child)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022

What's nearby

  • Santafé Mall - 2 min walk - 0.1 miles
  • Oviedo Shopping Center - 3 min walk - 0.2 miles
  • Golden Mile - 5 min walk - 0.3 miles
  • Medellín Clinic - El Poblado - 14 min walk - 0.8 miles
  • Lleras Park - 17 min walk - 1.0 mile

Getting around

  • Aguacatala Station - 17 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Todo Fresa - ‬3 min walk
  • ‪Juan Valdez Café - ‬4 min walk
  • ‪Il Forno - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Mis Carnes Parrilla - ‬5 min walk

About this property

NH Collection Medellín Royal

Luxury hotel near Santafé Mall
Near Oviedo Shopping Center and Lleras Park, NH Collection Medellín Royal provides a poolside bar, a terrace, and dry cleaning/laundry services. Treat yourself to a facial, a body treatment, or a massage at the onsite spa. The on-site restaurant, Cygnus, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and express check-out
  • Tour/ticket assistance, luggage storage, and free newspapers
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 135 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Eco-friendly cleaning products, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; COP 37,660 to 75,321 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cygnus

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 97 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 154 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 37660 to 75321 per person
  • Airport shuttle fee: COP 112000 per vehicle
  • Pet fee: COP 154 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

Frequently asked questions

Does NH Collection Medellín Royal have a pool?

Yes, this property has an outdoor pool.

Is NH Collection Medellín Royal pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of COP 154 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at NH Collection Medellín Royal?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at NH Collection Medellín Royal?

Check-out is at noon.

Does NH Collection Medellín Royal provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of COP 112000 per vehicle applies.

Where is NH Collection Medellín Royal located?

Located in El Poblado, this luxury hotel is within a 5-minute walk of Río Sur Shopping Center, Santafé Mall, and Oviedo Shopping Center. Medellín Clinic - El Poblado and Poblado Park are also within 1 mi (2 km). Aguacatala Station is 17 minutes by foot and Poblado Station is 28 minutes.

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NH Collection Medellín Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1016 reviews
Rating 8 - Good. 162 out of 1016 reviews
Rating 6 - Okay. 73 out of 1016 reviews
Rating 4 - Poor. 35 out of 1016 reviews
Rating 2 - Terrible. 20 out of 1016 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Carlos

Liked: Cleanliness, property conditions & facilities
The hotel is OK… but the staff is THE BEST!!
Stayed 9 nights in Nov 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, breakfast, room service….
Stayed 7 nights in Nov 2025

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place recommend
Stayed 2 nights in Nov 2025

10/10 Excellent

Frantz

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff is very professional.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with Santa Fe Mall within a couple of steps.
Stayed 1 night in Oct 2025

8/10 Good

amaury

Liked: Cleanliness, property conditions & facilities
Great area !!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff very nice good food as well
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are maybe the nicest in any hotel in the world. It’s the staff that makes this hotel so great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet and excellent staff service. Santa Fe Mall is near the property which is very convenient to shop or places to eat.
Stayed 4 nights in Oct 2025

10/10 Excellent

Francy J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Muaid

Liked: Staff & service, amenities, property conditions & facilities
Clean and specious room, excellent breakfast, walkable distance to the nice mall and 5 minutes driving to the most trendy strips
Stayed 5 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with very helpful, friendly and responsive staff in a safe area of Medellin, within easy walking distance of the metro, as well as several restaurants if you don’t want to go too far afield.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Nov 2025

10/10 Excellent

Hector Rafael Herrera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Aug 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall happy with my stay
Stayed 10 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, clean, great breakfast, very friendly staff.
Stayed 3 nights in Jul 2025

8/10 Good

carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, super clean. Great staff. Only thing was the mattress was as hard as a rock. Too hard for my likeness. Everything else was outstanding.
Stayed 2 nights in Nov 2025

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay.
Stayed 2 nights in Aug 2025

8/10 Good

HERMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All medium to good
Stayed 5 nights in Nov 2025

10/10 Excellent

Juan Ignacio de la

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located; nice room.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 2 nights in Sep 2025

8/10 Good

Arafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, safe and queit. Staff was very friendly.
Stayed 5 nights in Aug 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Beautiful property
Stayed 6 nights in Sep 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area and staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Medellin
Stayed 3 nights in Jul 2025
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