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Hotel Sumatera

Property class: 2.5

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Photo gallery for Hotel Sumatera

A lobby with leather armchairs, a reception desk, a large mirror, and a mural of a cityscape. - Hotel Sumatera (Medan)
A bathroom with a sink, toilet, and shower. - Hotel Sumatera (Medan)
A hotel room with two beds, a desk, a chair, a television, a wardrobe, and a painting on the wall. - Hotel Sumatera (Medan)
A multi-story building with a sign for 'Hotel Sumatera' and a sign for 'Hotel Sumatera' indicating directions to 'Terminal Selatan' and 'Terminal Utara'. - Hotel Sumatera (Medan)
A conference room with a large table, white chairs, and red tablecloths. There are kitchen appliances and a water dispenser in the background. - Hotel Sumatera (Medan)
At Hotel Sumatera, you can look forward to a free daily manager's reception, conference space, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

4.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

A room with two single beds, a window with blinds, a nightstand with a lamp, and a wall-mounted light fixture.

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Room

A room with two beds, a chair, a wardrobe, and a green wall.

Economy Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with two beds, a wooden chair, a desk with a lamp, and a window with curtains.

Superior Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with two single beds, a wooden nightstand with a telephone, and wall-mounted lamps.

Deluxe Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a bed, a desk, a chair, a television, a painting, and a window.

Family Room

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for deluxe room

Desk, laptop workspace, WiFi (free), bed sheets

deluxe room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for standard room

Desk, laptop workspace, WiFi (free), bed sheets

standard room

  • Sleeps 2
  • 2 Double Beds OR 2 Twin Beds
  • Free WiFi

View all photos for superior room

Desk, laptop workspace, WiFi (free), bed sheets

superior room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Medan is home to Hotel Sumatera. Museum of North Sumatra and Rahmat International Wildlife Museum & Gallery are cultural highlights, and travelers looking to shop may want to visit Medan Mall and Centre Point Mall. Visit our Medan travel guide
Map
Jl. Sisingamangaraja No: 35, Kotamatsum III, Medan Kota - Medan, Medan, 20212

What's nearby

  • Great Mosque of Medan
    3 min walk - 0.2 miles
  • Maimun Palace
    9 min walk - 0.5 miles
  • Medan Mall
    15 min walk - 0.9 miles
  • Grand City Hall
    5 min drive - 1.0 mile
  • Sun Plaza
    6 min drive - 1.2 miles

Getting around

  • Medan Station
    13 min drive
  • Medan (KNO-Kuala Namu Intl.)
    42 min drive

Restaurants

  • Garuda Cafe
    2 min walk
  • Kedai Kopi Pasar Sambas
    6 min walk
  • Sate Padang Bang Man
    7 min walk
  • Mie Pansit Antri
    7 min walk
  • Bubur Ayam Cirebon
    5 min walk

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  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 538 square feet of conference space

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 20-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The property charges 8 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Clothing is optional at this property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Frequently asked questions

Is Hotel Sumatera pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Sumatera?

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Sumatera?

Check-out is at noon.

Where is Hotel Sumatera located?

Situated in Medan, this hotel is within a 10-minute walk of Sri Deli Park, Great Mosque of Medan, and Maimun Palace. Tjong A Fie's Mansion and Medan Mall are also within 1 mi (2 km). Medan Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sumatera Reviews

4.0

4.0

Cleanliness

5.0

Amenities

4.8

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified review

6/10 Okay

ao-chan

Liked: Staff & service, amenities
部屋は　古いですが、　受付の対応は非常に丁寧で、思いやりがあり、スマホでの音声変換アプリも併用していました。 朝食は　簡素ですが　ピラフが非常に旨かったです。 ホテルへはタクシーを利用されるのが一番です。不整備の側道や信号機が少ないので、帰りは　KNO　国際空港へタクシーを使いました。物価が安いのでそんなに高くありませんでした。 なお、コンビニに対面にあり便利でした。
Stayed 3 nights in Jan 2020
Verified review

2/10 Terrible

R

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 25 nights in Jul 2021
Verified review

4/10 Poor

Roesmal

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019