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Grand Sakura Hotel

Property class: 3

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Photo gallery for Grand Sakura Hotel

A lobby with a modern design, featuring a patterned wall, a bench, and a potted plant. - Grand Sakura Hotel (Medan)
A modern interior with a wooden panel wall, a staircase with metal railings, and a blue-lit corner. - Grand Sakura Hotel (Medan)
A bar area with a bartender, a glass display case with bottles, and a counter. - Grand Sakura Hotel (Medan)
A hotel lobby with marble columns, a reception desk, and a seating area with tables and chairs. - Grand Sakura Hotel (Medan)
A hotel room with a large bed, a TV, a sofa, and a vase of flowers. - Grand Sakura Hotel (Medan)
Take advantage of dry cleaning/laundry services, car rentals on site, and a bar at Grand Sakura Hotel. For some rest and relaxation, visit the sauna. The on-site café, Heritage Cafe, features international cuisine. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, rollaway beds (surcharge)

Deluxe Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Executive Room

Minibar, in-room safe, desk, rollaway beds (surcharge)

Executive Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a chair, a mirror, and a window with curtains.

Deluxe Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive

A hotel room with two beds, wooden headboards, a TV, and a dresser.

Executive

  • City view
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Deluxe Room - Smoking

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Medan, Grand Sakura Hotel is in the city center and near a train station. Grand City Hall and Vihara Borobudur are local landmarks, and travelers looking to shop may want to visit DeliPark Mall Medan and Medan Mall. Rahmat International Wildlife Museum & Gallery and Percut Waterpark are also worth visiting. Visit our Medan travel guide
Map
Jl Prof H.M Yamin SH No. 41, Medan, North Sumatra, 20234

What's nearby

  • DeliPark Mall Medan
    10 min walk - 0.6 miles
  • Medan Mall
    14 min walk - 0.8 miles
  • Tjong A Fie's Mansion
    15 min walk - 0.9 miles
  • Sun Plaza
    6 min drive - 1.2 miles
  • Great Mosque of Medan
    8 min drive - 1.7 miles

Getting around

  • Medan Station
    7 min walk
  • Medan (KNO-Kuala Namu Intl.)
    44 min drive

Restaurants

  • Taipan Restaurant
    6 min walk
  • Rumah Makan Sederhana
    9 min walk
  • PENTHOUSE on the 19th
    7 min walk
  • Pizza Hut
    7 min walk
  • J.CO Donuts & Coffee
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Heritage Cafe
  • Silk Road Lobby Lounge

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 165000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 300000 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: IDR 165000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Frequently asked questions

Is Grand Sakura Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Sakura Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Grand Sakura Hotel?

Check-out is at noon.

Does Grand Sakura Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per vehicle applies.

Where is Grand Sakura Hotel located?

Located in the heart of Medan, this hotel is within a 10-minute walk of Centre Point Mall, Murni Teguh Memorial Hospital, and Grand City Hall. DeliPark Mall Medan and Medan Mall are also within 1 mi (2 km). Medan Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Sakura Hotel Reviews

7.0

Good

7.6

Cleanliness

6.2

Location

7.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 16 out of 108 reviews
Rating 8 - Good. 46 out of 108 reviews
Rating 6 - Okay. 27 out of 108 reviews
Rating 4 - Poor. 13 out of 108 reviews
Rating 2 - Terrible. 6 out of 108 reviews

Reviews

Verified review

6/10 Okay

Muhammad

Limited breakfast without milk
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Ajit

Disliked: Staff & service, amenities, property conditions & facilities
dirty washroom, dirty towel, no coffee or tea in room. order for food the staff charge me double in price, i have proof in a printed bill.
Stayed 2 nights in May 2023
Verified review

6/10 Okay

pascal

pas terrible !

chambre spatieuse, bonne wifi, calme, bonne literie, chambre avec fenêtre qui donne sur un mur d'immeuble, sans ouverture possible donc pas de lumière naturelle dans la chambre ! la clim ne fonctionne pas non plus, chaleur étouffante dans la chambre ! personnel sympa.
Stayed 3 nights in Jan 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it very much due to its location is very convenience to my clients premises in order for me to menage my businesses and conveniences to travel around in Medan city . and the diapoinment
Stayed 2 nights in Oct 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Room 312, was filled with ants and cockroaches. Toilet had problem, water was retaining and d floor was stagnant with water. Tv did not work. Changed room then to 311, a little better, but tv did not work. Saw rats running in restaurant at lobby.
Stayed 2 nights in Oct 2019
Verified review

4/10 Poor

Spoal

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi connection really bad need to fix
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
overall are good
Stayed 3 nights in May 2019
Verified review

8/10 Good

udamamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港鉄道のメダン駅から徒歩15分程度、ダムリパスの終点(Plaza Medan Fair0から徒歩40分の立地にあります。ホテルの設備は新しい訳ではありませんが、掃除は行き届いていたと思います。レストランは、朝食、夕食とも使用しましたが、種類も多く、味も私の舌に合いました。スタッフは親切で申し分ないです。メダン駅まで無料シャトルもあります。チャンスがあればまた泊まろうと思います。
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service are good. Shopping complexs area are nearby.
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
シャワーのお湯が冷たい。2日目、洗面所の水が茶色。歯を磨くのにペットボトルの水を使った。エアコンの温度調整ができない。 テレビのが画面が大きい。毎日洋画が見れる。
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Andreas nicco

Liked: Staff & service

Hotel dengan Sarapan Reccomended

Hotel dengan lokasi oke, sarapannya lengkap dan sangat enak. Kenyamanan kamar standar, air mineral tidak di refill.
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
At town easy go any place with public transport.
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The food breakfast display was kari kambing but no ka Ong inside
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Air Conditioning could have been a bit colder. but overall everything else was fine.
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Value for money and good location. Great F & B outlets on 24hr basis. However, toilet fittings needs attention. The toilet flush lever and shower lever were faulty. Shower head also not not in full working order.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very comfortable beds helpful staff and good value.
Stayed 2 nights in Dec 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Ac not working properly not Clean on time I will never recommend to anyone
Stayed 2 nights in Sep 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Smoking room with sandy bedsheet

Got to hotel late after 10pm. Had asked on booking for non smoking room but only a smoking room was available. Bed feels sandy and there was only one set of toiletries for the two of us. Hotel also did not have a multi adapter to lend us though the hotel shop sells one at a relatively reasonable price. Room window opens to the corridor facing another room. Guess I was expecting more. :(
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Jennifer Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not Great

Located right in center of medan city.The staff were very friendly and I got a room upgraded for free. Need improvement on Breakfast buffet, it finishes off every early and they don't refill it quickly. Have to wait long and keep asking the staff. Slow WiFi connection
Verified review

8/10 Good

fadzmel youssef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

you need to stay here!

spacious room. easy access. good service. walking distance to the mart.
Stayed 5 nights in Feb 2018
Verified review

6/10 Okay

Norasnita

Disliked: Cleanliness, property conditions & facilities, room comfort
sistem saliran air di tandas bertakung..masih perlu bayar deposit rm90 utk 2mlm walaupun telah membayar penuh secara online..sarapan pagi biasa dan tidak sedap.
Stayed 2 nights in Feb 2018
Verified review

8/10 Good

nava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is near to city. Yet quiet. Staff very good

Please don't try their spa. Very bad service and they keep asking for extra money. The service in the hotel spa was bad. Otherwise the stay was pleasant.
Stayed 4 nights in Dec 2017
Verified review

6/10 Okay

Chee

Unknown

Main door to the room 227 had difficulties opening and there was no hot water and aircon not so cold.
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baik dan memuaskan, peranah dan berhemah, luas dsn selesa, bail untuk srmua, teyap di hatiku.
Stayed 1 night in Oct 2017