From 29 April 2025 until the end of the Hajj season, accommodations in Makkah will only accept travelers with a valid Hajj permit or an official Makkah entry permit issued to residents.
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Roots Hotel

Property class: 1

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Photo gallery for Roots Hotel

A modern, geometric interior with a central escalator surrounded by glass walls and a geometric pattern on the ceiling. - Roots Hotel (Makkah)
A modern lobby with a curved sofa, a reception desk, and a seating area with tables and chairs. - Roots Hotel (Makkah)
A hotel reception area with a modern design, featuring a central reception desk, multiple seating areas, and a decorative wall with a logo. - Roots Hotel (Makkah)
A hotel with a large sign reading "Roots Hotel" and Arabic text. It features a modern facade with large windows and a prominent entrance. - Roots Hotel (Makkah)
A hotel room with a large bed, a desk with a chair, a TV, and a wall with geometric patterns. - Roots Hotel (Makkah)
Consider a stay at Roots Hotel and take advantage of a shopping mall on site, a coffee shop/cafe, and a hair salon. Be sure to enjoy a meal at the two on-site restaurants. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Suite

A hotel room with a large bed, a desk with a chair, a TV, and a wall with geometric patterns.

Family Suite

  • City view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Executive Suite

A hotel room with two beds, a desk, a chair, a TV, and a patterned wall.

Executive Suite

  • City view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a patterned wall.

Superior Triple Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a patterned wall.

Superior Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

A hotel room with a large bed, a desk with a chair, a TV, and a wall with geometric patterns.

Junior Suite

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite

A hotel room with two beds, a desk, a chair, a TV, and a patterned wall.

Luxury Suite

  • City view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a wall with geometric patterns.

Superior Double Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Design Quadruple Room

A hotel room with three beds, a desk with a chair, a TV, and a patterned wall.

Design Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Located in Makkah, Roots Hotel is in the city center. Notable landmarks in the area include Great Mosque of Makkah and Kaaba. Woosh Entertainment Center Mecca and Al-Hukair Time are also worth visiting. Visit our Makkah travel guide
Map
Bathaa Quraish, Makkah, Makkah, 24352

What's nearby

  • A cityscape at dusk with illuminated skyscrapers and a prominent tower with a spire.
    The Clock Towers
    5 min drive - 4.3 miles
  • A large crowd surrounding the Kaaba in a historic courtyard with modern buildings in the background.
    Kaaba
    5 min drive - 4.5 miles
  • A large mosque with two tall minarets and a spacious courtyard.
    Great Mosque of Makkah
    5 min drive - 4.5 miles
  • King Fahad Gate
    5 min drive - 4.5 miles
  • Well of Zamzam
    5 min drive - 4.5 miles

Getting around

  • Makkah Station
    21 min drive
  • King Abdulaziz Intl. Airport (JED)
    76 min drive

Restaurants

  • عصيرات السندباد
    4 min walk
  • McDonald's
    4 min drive
  • Barn's
    2 min drive
  • مطبق عبدالله السندي
    7 min drive
  • مطعم ماليزيا
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: SAR 45 for adults and SAR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Designer stores
  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • High chair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 30-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:30 PM

Late check-in subject to availability

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for SAR 40.0 per night

Cribs (infant beds) are available for SAR 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: SAR 300 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately SAR 45 for adults and SAR 25 for children
  • Crib (infant bed) fee: SAR 35.0 per day
  • Rollaway bed fee: SAR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10006437

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Roots Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Roots Hotel?

Check-in start time: 4:00 PM; Check-in end time: 6:30 PM. Late check-in is available during limited hours.

What time is check-out at Roots Hotel?

Check-out is at 12:30 PM.

Where is Roots Hotel located?

Located in Batha Quraysh, this hotel is within 9 mi (15 km) of Woosh Entertainment Center Mecca, Great Mosque of Makkah, and AlRajhi Park. King Abdullah Medical City and Makkah Mall are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Roots Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 11 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

Verified review

4/10 Poor

Ibrahim

Disliked: Cleanliness, staff & service, amenities
Room & staff & amenities
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Shamsun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean Hotel, spacious room with lovely fragrance in as you walk in the lobby. Friendly staff! Lovely shower. Overall Excellent stay!
Verified review

10/10 Excellent

KHALID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great would definitely return
Stayed 1 night in Jun 2026
Verified review

8/10 Good

AYMAN

Liked: Cleanliness, staff & service, amenities
The hotel is very clean and the staff are friendly. However, the bathroom and shower are quite small.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

ALAADDIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for families

The hotel is good in general. Convenient neighborhood. Friendly and respectful staff. A bit far from "Haram". They have a shuttle.
Stayed 6 nights in Apr 2023
Verified review

10/10 Excellent

MIRZA SHAHID

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and clean but little far away from Harm.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Abdulmajeed

Very good
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Omar ibrahem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Ali

Liked: Cleanliness, staff & service
Shuttle bus service to haram was not good and operated long waits. Uber/Bolt/Careem lots of delays. Condiments/toiletries and towel not stocked at room service.
Stayed 4 nights in Apr 2023
Verified review

8/10 Good

Ayoub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الفندق ممتاز جدا كنظافة وتعاون الموظفين الا الموظف الجديد حق الاستقبال ينقصه شوي بعض الاخلاق والسماحه لكن كـ مكان ممتاز جدا ويتميز انه عنده خدمات ( مطاعم - محلات ملابس - بنشر - محطه - كوفي - سوبر ماركت )
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr Sauber und Komfort.
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

KHALID

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Verified review

2/10 Terrible

sheerin

Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Omar ibrahem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022