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Palace Hotel

Property class: 3

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Photo gallery for Palace Hotel

A balcony with a metal railing, a beige column, and a view of a green landscape with trees and a distant tower. - Palace Hotel (Mbarara)
A bedroom with a bed, a chair, a table, and a window. - Palace Hotel (Mbarara)
A two-story house with a balcony, a driveway, and a parked van. - Palace Hotel (Mbarara)
A large house with a tiled roof, surrounded by lush greenery and a small fountain. - Palace Hotel (Mbarara)
A living room with yellow leather sofas, a glass coffee table, and a large sliding glass door leading to a balcony with a view of greenery. - Palace Hotel (Mbarara)
At Palace Hotel, you can look forward to free self-serve breakfast, a coffee shop/cafe, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A bedroom with a bed, a chair, a table, and a window.

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A room with two four-poster beds, each with a canopy. The beds have wooden frames and metal headboards.

Standard Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room

A bedroom with a four-poster bed, a wooden chair, and a door leading to another room.

Family Triple Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds

View all photos for Basic Single Room, 1 Double Bed

A bed with a canopy, pillows with a logo, and a wooden headboard.

Basic Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room, 1 Double Bed

A bed with a canopy, a wooden headboard, and pillows with a logo.

Basic Single Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A balcony with a chair, a view of greenery, and a clear sky.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Mbarara is home to Palace Hotel. Local points of interest include Mbarara Golf Course, Mbarara Regional Hospital, and Mbarara University Of Science And Technology. Visit our Mbarara travel guide
View more Guest Houses in Mbarara
Map
boma grounds, Mbarara, Mbarara

What's nearby

  • Mbarara Golf Course
    8 min walk - 0.5 miles
  • Mbarara University Of Science And Technology
    3 min drive - 1.2 miles
  • Igongo Cultural Centre
    8 min drive - 4.4 miles
  • Uganda Technical College Bushenyi
    60 min drive - 40.0 miles

Restaurants

  • New Baguma Restaurant
    3 min drive
  • Highway Restaurant
    20 min walk
  • Nicoz Lounge
    3 min drive
  • Pelican Hotel
    20 min walk
  • Hotel Kash
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 10:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bathroom

  • Bathrobes
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Mobile key entry

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palace Hotel?

Check-in start time: 11:00 AM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Palace Hotel?

Check-out is at 11:00 AM.

Where is Palace Hotel located?

Situated in Mbarara, this guesthouse is within a 15-minute walk of Mbarara Golf Course and Mbarara Regional Hospital. Mbarara University Of Science And Technology is 1.2 mi (1.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palace Hotel Reviews

7.2

Good

8.0

Cleanliness

10

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, decent accomodation.

Decent hotel, good value. Withstood an earthquake! Local breakfast served. Good for a nights stay.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a peaceful place to relax, reception is excellent and professional. I would recommend this place to anyone who wants to stay in Mbarara.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
I reserved my room and was told that they didn’t have any rooms available on the property upon my checking in. They had me wait for 30 mins to an hour for someone to take me to a different location. When the staff arrived, he didn’t introduce himself and just told me to follow him. As we walked out the gate, I thought they would at least provide transportation. Only for the guy to tell me that we’re walking to this undisclosed location in the night. I cancelled my booking. Very unprofessional!!
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Left a lot to be desired

The hotel had no computer at check in so they never received our reservation. Even though we booked when there were 6 rooms left on Expedia (we booked 3) they said they had no rooms. They offered us an apartment which we took because we had no option at that point but it gave us a very mediocre stay and a vehicle search by the guard at the gate coming out, which was so unnecessary. There was no breakfast when we came down at 9:00 and they didn’t get any more for us. All in all it was less than mediocre and I would not recommend this place.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This propert was a perfect fit for me. The rooms were clean and spacious, the staff was courteous at all times, the food was good, and the outside area was pristine. And the price was very reasonable. I hope to stay here again.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Billig men fint!

Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Stayed 1 night in Jun 2024