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Hotel Riu Emerald Bay - All Inclusive

Property class: 3.5

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Photo gallery for Hotel Riu Emerald Bay - All Inclusive

A clear blue pool with lounge chairs and umbrellas, surrounded by palm trees. - Hotel Riu Emerald Bay - All Inclusive (Mazatlán)
A resort with a large pool area, multiple buildings, and a beach. - Hotel Riu Emerald Bay - All Inclusive (Mazatlán)
A spacious outdoor dining area with multiple tables and chairs, ceiling fans, and pendant lights. - Hotel Riu Emerald Bay - All Inclusive (Mazatlán)
A spacious lobby with a reception desk, modern lighting fixtures, and a large potted plant. - Hotel Riu Emerald Bay - All Inclusive (Mazatlán)
A large hotel with multiple floors, a beachside location, and a row of palm trees in the foreground. - Hotel Riu Emerald Bay - All Inclusive (Mazatlán)
Take advantage of a free breakfast buffet, free water park access, and a nightclub at Hotel Riu Emerald Bay - All Inclusive. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Treat yourself to a massage, aromatherapy, or a body wrap at Renova Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Fitness classes are offered at the health club; other things to do include windsurfing and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 swim-up bars and 2 poolside bars.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 72 of 72 rooms

View all photos for Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite

  • 54 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Suite Superior with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Superior with Sea View

  • Sea view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard with Sea View

  • Sea view
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room (L)

A hotel room with two beds, a desk, a chair, a TV, and a ceiling fan.

Standard Double Room (L)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (M)

A hotel room with a bed, a chair, a desk, a TV, and a balcony with a view.

Junior Suite, Sea View (M)

8.8 out of 10
Excellent
(12 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (M)

A hotel room with a four-poster bed, a television, a desk with a lamp, a sofa, and a balcony with a view.

Suite, Jetted Tub, Sea View (M)

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Sea View (M)

A hotel room with two beds, a desk, a TV, and a ceiling fan.

Family Room, Sea View (M)

8.0 out of 10
Very good
(16 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room (B2C-US)

A hotel room with two beds, a desk, a chair, a TV, and a ceiling fan.

Double Room (B2C-US)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Double Room, Ocean View (B2C-US)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Ocean View (B2C-US)

A hotel room with two beds, a desk, a TV, and a ceiling fan.

Family Room, Ocean View (B2C-US)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

A hotel room with a four-poster bed, a television, a desk with a lamp, a sofa, and a balcony with a view.

Suite, Jetted Tub, Ocean View (B2C-US)

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (U)

A hotel room with a large bed, bedside tables, a TV, and a balcony with a view.

Superior Double Room (U)

8.4 out of 10
Very good
(17 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

A hotel room with a large bed, bedside lamps, a desk, a chair, a TV, and a window with curtains.

Family Suite, 2 Bedrooms (U)

8.4 out of 10
Very good
(19 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (Superior, U)

A hotel room with a large bed, a bedside table, a chair, a TV, and a painting on the wall.

Family Suite, 2 Bedrooms (Superior, U)

9.0 out of 10
Wonderful
(9 reviews)
  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Double Room (B2C-US)

A hotel room with a large bed, bedside tables, a TV, and a balcony with a view.

Superior Double Room (B2C-US)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

A hotel room with a large bed, bedside lamps, a desk, a chair, a TV, and a window with curtains.

Family Suite, 2 Bedrooms (B2C-US)

  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (Superior, B2C-US)

A hotel room with a large bed, a bedside table, a chair, a TV, and a painting on the wall.

Family Suite, 2 Bedrooms (Superior, B2C-US)

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room (M)

A hotel room with a large bed, bedside tables, a TV, and a balcony with a view.

Superior Room (M)

8.8 out of 10
Excellent
(30 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite, Garden View (M)

A hotel room with a large bed, bedside lamps, a desk, a chair, a TV, and a window with curtains.

Family Suite, Garden View (M)

9.8 out of 10
Exceptional
(11 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (Superior, M)

A hotel room with a large bed, a bedside table, a chair, a TV, and a painting on the wall.

Family Suite, 2 Bedrooms (Superior, M)

8.8 out of 10
Excellent
(5 reviews)
  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, Ocean View (U)

A hotel room with two beds, a desk, a TV, and a ceiling fan.

Family Room, Ocean View (U)

8.2 out of 10
Very good
(22 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Family Room, Sea View (L)

A hotel room with two beds, a desk, a TV, and a ceiling fan.

Family Room, Sea View (L)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite, Ocean View (U)

A hotel room with a bed, a chair, a desk, a TV, and a balcony with a view.

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(14 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (M)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Double Room, Ocean View (M)

8.6 out of 10
Excellent
(30 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (L)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Double Room, Ocean View (L)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Duplex (M)

A bedroom with a bed, two bedside tables with lamps, a nightstand, a window with a view of the ocean, and two wall-mounted paintings.

Duplex (M)

9.0 out of 10
Wonderful
(4 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Duplex (L)

A bedroom with a bed, two bedside tables with lamps, a nightstand, a window with a view of the ocean, and two wall-mounted paintings.

Duplex (L)

  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Superior Double Room (L)

A hotel room with a large bed, bedside tables, a TV, and a balcony with a view.

Superior Double Room (L)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite, 2 Bedrooms (L)

A hotel room with a large bed, bedside lamps, a desk, a chair, a TV, and a window with curtains.

Family Suite, 2 Bedrooms (L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (Superior, L)

A hotel room with a large bed, a bedside table, a chair, a TV, and a painting on the wall.

Family Suite, 2 Bedrooms (Superior, L)

  • 84 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (L)

A hotel room with a bed, a chair, a desk, a TV, and a balcony with a view.

Junior Suite, Sea View (L)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (C)

A hotel room with two beds, a desk, a chair, a TV, and a ceiling fan.

Double Room (C)

8.8 out of 10
Excellent
(16 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Double Room (C)

A hotel room with a large bed, bedside tables, a TV, and a balcony with a view.

Superior Double Room (C)

7.4 out of 10
Good
(9 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (C)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Double Room, Ocean View (C)

9.4 out of 10
Exceptional
(16 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (C)

A hotel room with a four-poster bed, a television, a desk with a lamp, a sofa, and a balcony with a view.

Suite, Jetted Tub, Ocean View (C)

8.0 out of 10
Very good
(3 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (C)

A hotel room with a large bed, bedside lamps, a desk, a chair, a TV, and a window with curtains.

Family Suite, 2 Bedrooms (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (Superior | C)

A hotel room with a large bed, a bedside table, a chair, a TV, and a painting on the wall.

Family Suite, 2 Bedrooms (Superior | C)

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, Ocean View (C)

A hotel room with two beds, a desk, a TV, and a ceiling fan.

Family Room, Ocean View (C)

7.8 out of 10
Good
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Duplex (Room | C)

A bedroom with a bed, two bedside tables with lamps, a nightstand, a window with a view of the ocean, and two wall-mounted paintings.

Duplex (Room | C)

  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Double Room, Ocean View (E)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Double Room, Ocean View (E)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Ocean View (E)

A hotel room with two beds, a desk, a TV, and a ceiling fan.

Family Room, Ocean View (E)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

A hotel room with a bed, a chair, a desk, a TV, and a balcony with a view.

Junior Suite, Ocean View (E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (E)

A hotel room with a four-poster bed, a television, a desk with a lamp, a sofa, and a balcony with a view.

Suite, Jetted Tub, Ocean View (E)

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

A hotel room with a bed, a chair, a desk, a TV, and a balcony with a view.

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex (Room | B2C-US)

A bedroom with a bed, two bedside tables with lamps, a nightstand, a window with a view of the ocean, and two wall-mounted paintings.

Duplex (Room | B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Junior Suite, Ocean View (B2C-US)

A hotel room with a bed, a chair, a desk, a TV, and a balcony with a view.

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

  • 31 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (C)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Double Room, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Double Room (B2C-CA)

A hotel room with a large bed, bedside tables, a TV, and a balcony with a view.

Superior Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (B2C-CA)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Family Room, Ocean View (B2C-CA)

A hotel room with two beds, a desk, a TV, and a ceiling fan.

Family Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (Superior | B2C-CA)

A hotel room with a large bed, a bedside table, a chair, a TV, and a painting on the wall.

Family Suite, 2 Bedrooms (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Duplex (Room | B2C-CA)

A bedroom with a bed, two bedside tables with lamps, a nightstand, a window with a view of the ocean, and two wall-mounted paintings.

Duplex (Room | B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

A hotel room with a bed, a chair, a desk, a TV, and a balcony with a view.

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (B2C-CA)

A hotel room with two beds, a desk, a chair, a TV, and a ceiling fan.

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

A hotel room with a large bed, bedside lamps, a desk, a chair, a TV, and a window with curtains.

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

A hotel room with a four-poster bed, a television, a desk with a lamp, a sofa, and a balcony with a view.

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Connecting Rooms, Ocean View (L)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 31 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Ocean View (Kids Free | C)

A hotel room with two beds, a desk, a TV, and a ceiling fan.

Family Room, Ocean View (Kids Free | C)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Family Room, Ocean View (Kids Free | B2C-CA)

A hotel room with two beds, a desk, a TV, and a ceiling fan.

Family Room, Ocean View (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Double Room (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (Superior | E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Duplex (Room | E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (E)

  • Sleeps 8
  • 2 Double Beds

Double Room (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (U)

A hotel room with two beds, a desk, a chair, a TV, and a ceiling fan.

Double Room (U)

8.2 out of 10
Very good
(66 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (U)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Double Room, Ocean View (U)

8.0 out of 10
Very good
(32 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Duplex (Room | U)

A bedroom with a bed, two bedside tables with lamps, a nightstand, a window with a view of the ocean, and two wall-mounted paintings.

Duplex (Room | U)

  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Suite, Jetted Tub, Ocean View (U)

A hotel room with a four-poster bed, a television, a desk with a lamp, a sofa, and a balcony with a view.

Suite, Jetted Tub, Ocean View (U)

9.0 out of 10
Wonderful
(8 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Cerritos, a neighborhood in Mazatlán, Hotel Riu Emerald Bay - All Inclusive is near the airport and on the beach. Mazatlán Letters and Monument to the Family are local landmarks, and the area's natural beauty can be seen at Islands and Protected Areas of the Gulf of California and Playa Brujas. Traveling with kids? Consider Mazagua Aquatic Park and Mazatlán Aquarium. Spend some time exploring the area's activities, including golfing. Visit our Mazatlán travel guide
View more Resorts in Mazatlán
Map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110

What's nearby

  • A beach with waves, a rocky hill, and palm trees.
    Playa Brujas
    1 min walk - 0.1 miles
  • A coastal landscape with a rocky shoreline, a beach, and mountains in the background.
    Cerritos Beach
    10 min drive - 3.4 miles
  • A coastal cityscape with a prominent hilltop featuring communication towers, a beach, and a calm sea.
    The Mazatlan Malecón
    19 min drive - 7.9 miles
  • Mazagua Aquatic Park
    8 min walk - 0.5 miles
  • Marina Mazatlan Golf Course
    6 min drive - 1.7 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT)
    33 min drive

Restaurants

  • Las Tres Islas
    4 min walk
  • Las Gaviotas
    1 min walk
  • Sport Bar
    4 min walk
  • Tabasco
    1 min walk
  • Kelly's Bar
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Las Gaviotas
  • Las Tres Islas
  • Sports Bar
  • Tabasco

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,167 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 2 buildings
  • 20 floors
  • Art Deco architecture
  • Built in 2008
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renewable energy used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the health club or hot tub
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hotel Riu Emerald Bay - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Hotel Riu Emerald Bay - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Emerald Bay - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Emerald Bay - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Emerald Bay - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball, aerobics classes, and more.

Where is Hotel Riu Emerald Bay - All Inclusive located?

Nestled on the beach, this Cerritos property is within a 15-minute walk of Playa Brujas and Mazagua Aquatic Park. Cerritos Beach and Marina Mazatlan Golf Course are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Emerald Bay - All Inclusive Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1331 out of 2307 reviews
Rating 8 - Good. 490 out of 2307 reviews
Rating 6 - Okay. 240 out of 2307 reviews
Rating 4 - Poor. 120 out of 2307 reviews
Rating 2 - Terrible. 126 out of 2307 reviews

Reviews

Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. The staff was great and facilities were clean and perfect for our vacation.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Maryg

Liked: Staff & service
I like the all inclusive, food was really good
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say everything the people the room the food the clean environment it was a very good my staying there
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver nice staff and super good food
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms super clean , drinks where the best , the beach view very beautiful and staff very helpful and friendly and good vibes
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly- lots of staff Everything kept immaculately clean Using app for inquiries, reservations and help with restocking minibar and coffee etc was easy and efficient
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had so much fun in this resort. the room view was amazing and very convenient location we rode the bus that stopped right in front of the resort for only 16 pesos. would definetely recommend this place
Stayed 7 nights in Jul 2026
Verified review

6/10 Okay

Monica

Disliked: Staff & service, amenities
Rooms are clean. Pools need some maintenance but over all ok.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great! Can’t wait to come back again
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we went as family and we loved it very recomendable
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service from airport to resort! Had a great time with family!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great experience, food was good, property well maintained, great times
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular Views. Beautiful, friendly staff, everyone is so attentive to your needs, to answer every question. Beach was fun, I was able to go on a parachute had a blast. My room was always fresh. Pools many options but. It my favorite to be out in 90+ weather and a warm pool. Beyond all this I 100% recommend a stay here
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Gurpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place but need better elevators Spent so much time waiting for elevators Horrible time trying to get reservations at the restaurants. In 5 days we got one reservation even trying on the app 48hrs prior Otherwise beach is beautiful 2 adult pools which is great
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Ramon

Disliked: Staff & service
Absolutely enjoyed it.Our housekeeping team was the best.She cleaned our room every single day.Extra towels extra effort.We loved it!
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
BE READY FOR NO ELEVATORS. RESERVATIONS ARE A JOKE. We tried making reservations the minute we checked in all booked for next 5 days .. Be ready for buffet the whole time. Service great by all servers . People it’s all inclusive but remember tips are appreciated. Never have I seen soooo many cheap Americans couldn’t at least tip 1 dollar. Shame on people who don’t tip
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Santiago lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty and clean, nice view of the beach
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, staff were polite and helpful. Food was delicious. Entertainment was great.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and property was well kept.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Roman Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really nice, the rooms are clean and very comfy. It has AC and the mini fridge is full of drinks and water. It has 6 buffets, three require reservation, the other 3 don’t. But those that require reservation are totally worth it. The ones without are okay too, just full of people. It has a wonderful beach. For us it was a 10/10.
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Saffa

Liked: Cleanliness, staff & service, property conditions & facilities
Food was okay, there wasn’t AC in a lot of restaurants and lobbies, the elevators didn’t work that much and they were very small spaces compared with the amount of guests that were staying there. We had problems with the key to our room, it kept disconnecting every time a phone or a card would come in contact with it so that was very frustrating. Pool and beach were very beautiful and the staff were friendly and tried their best to communicate with us even through the language barrier. Service was quick and the room was very nice! they made us animals out of towels everyday which i thought was very cute. Overall it was an okay stay, but i enjoyed it bc i was with family :)
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Customer service was excellent! Food was good! Pool tiles need better up keeping. Had a great time!
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Plenty of food and pools to enjoy. Was a little too crowded for my liking. The room did not have the mini bar option as was stated (we just needed some midnight water). Check in was fast but we weren’t directed on where to go just given a room number.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Charlene Nicole

Liked: Staff & service
Disliked: Cleanliness
Beautiful beach and food was pretty good. The pools were small and dirty with phlegm floating in one. Locals showed up half way through the week and a lot were loud and messy. They had no respect to the servers and would leave garbage everywhere!
Stayed 7 nights in Apr 2026
Verified review

2/10 Terrible

Francisco Joel

Disliked: Cleanliness, amenities, property conditions & facilities
The outside areas and pools are very nice and well maintained, which was definitely a positive part of the stay. However, the rooms are very old and in need of updating. The beds were also quite uncomfortable, making it difficult to get a good night’s sleep. While the property has great outdoor amenities, the guest rooms did not meet my expectations and could benefit from significant improvements
Stayed 4 nights in Jun 2026