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Bambu Resort

Property class: 3

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Photo gallery for Bambu Resort

A hotel room with two beds, a desk, and two blue chairs. - Bambu Resort (Mazatenango)
A gated entrance to a resort with a sign reading "Bambu Resort". - Bambu Resort (Mazatenango)
A night scene with a building surrounded by palm trees and a well-lit pathway. - Bambu Resort (Mazatenango)
A bathroom with a marble sink, a toilet, a large mirror, and a towel rack. - Bambu Resort (Mazatenango)
Five glasses of different colored smoothies with slices of fruit in front of a blurred outdoor background. - Bambu Resort (Mazatenango)
Consider a stay at Bambu Resort and take advantage of a playground, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

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Room options

View all photos for Superior Double Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, and two blue chairs.

Superior Double Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Mazatenango is home to Bambu Resort. Atitlan Nature Reserve and Cerro El Baul National Park reflect the area's natural beauty and area attractions include Dino Park and Parque de Aventura Xejuyup. Xetulul Theme Park and Xocomil Waterpark are also worth visiting. Visit our Mazatenango travel guide
Map
Km. 159.5, Circunvalacion Mazatenango, Mazatenango, Suchitepequez

What's nearby

  • A large pyramid structure with a red base and a beige top, surrounded by trees.
    Xetulul Theme Park
    36 min drive - 18.9 miles
  • Dino Park
    29 min drive - 16.9 miles
  • Parque de Aventura Xejuyup
    36 min drive - 18.9 miles
  • Xocomil Waterpark
    37 min drive - 19.1 miles
  • Museo de Arqueología y Etnología
    49 min drive - 26.5 miles

Getting around

  • Retalhuleu (RER)
    50 min drive

Restaurants

  • Restaurante San Pablo
    7 min drive
  • McDonald's
    19 min walk
  • San Martin
    3 min drive
  • Taco Bell
    3 min drive
  • Pollo Campero Plaza las Americas
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 for adults and USD 9 for children
  • A restaurant

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Select Comfort mattress

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Garita de Seguridad]
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8 for adults and USD 9 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Bambu Resort have a pool?

Yes, this property has an outdoor pool.

Is Bambu Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Bambu Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Bambu Resort?

Check-out is at noon.

Where is Bambu Resort located?

Situated in Mazatenango, this hotel is within 16 mi (25 km) of Dino Park, Parque de Aventura Xejuyup, and Xetulul Theme Park. Xocomil Waterpark and San Antonio de Padua Church are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bambu Resort Reviews

7.6

Good

8.4

Cleanliness

6.6

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 38 out of 94 reviews
Rating 8 - Good. 22 out of 94 reviews
Rating 6 - Okay. 17 out of 94 reviews
Rating 4 - Poor. 3 out of 94 reviews
Rating 2 - Terrible. 14 out of 94 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great rooms at a great price in a beautiful country.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe place
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very well priced. Excellent food in the restaurant. Courteous staff.
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Friendly staff.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We stay in the plus rooms. They are very clean and comfortable.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Been co.ing hete for years they jave made major upgrades and the staff are wonderful highly recommend
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. It was very clean, comfortable, and well maintained. The room was cozy, and everything met my expectations. I would definitely stay here again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very clean and the staff is helpful.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. Beds are comfortable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very exelent ,only one thing under the bed one spyder make his home
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has added a building that is extremely modern and clean. This is our second stay at this hotel. The food at the restaurant is good.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, wrong rooms!

Nice hotel, great staff. Didn't have the rooms that I reserved and paid for.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Itvwasnice
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice and helpful. They don’t sell alcoholic beverages
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
all is fine
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
The high price is not worthy, doesn’t even include at least breakfast. Also the restaurant’s staff have bad attitude and took so long for food. (rooms smell bad)
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Front desk personel was absolutely rude. My family and I arrived before 9 pm. We called to order food. And they stopped answering prior to 10 pm. NO wine or alcohol drinks and ir was my wedding anniversary. Really horrible treatment toward guests.
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worse hotel not worth coming here I only came here for playground and pool and was not working playground and the pool was black floor they say they was doing maintenance and blah blah was not a single chemical at the pool floor was like a never seen before black dirty don’t bring your here cause you will be disappointed is a hotel just to stay and sleep and leave. I won’t recommend it and I will never stay here again .
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida es deliciosa ( cenas y desayunos)
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar tranquilo, la gente muy amable y los platillos de excelente sabor.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple con las necesidades buscadas
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones muy bien, el área nueva cuenta con las mejores
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Me pareció que es un hotel tranquilo, familiar. Se está muy a gusto
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
La habitación no tiene cabecera en las camas
Stayed 1 night in Dec 2025