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Shintomi-tei

Property class: 3

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Photo gallery for Shintomi-tei

A modern building with a flat roof, large windows, and a covered entrance area. - Shintomi-tei (Matsushima)
A hot spring bath area with a view of the outdoors, wooden benches, and a stone pillar. - Shintomi-tei (Matsushima)
A modern spa room with wooden paneling, a hot tub, and a view of greenery through large windows. - Shintomi-tei (Matsushima)
A traditional Japanese room with tatami flooring, a low table with cushions, and sliding doors leading to a balcony with a view. - Shintomi-tei (Matsushima)
A traditional Japanese-style room with tatami flooring, low wooden tables, and red cushioned seating. - Shintomi-tei (Matsushima)
At Shintomi-tei, you can look forward to free full breakfast, an indoor public bath (no minerals), and shopping on site. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Western or Japanese room, Mountain view, Smoking/non-smoking not specified (Single Mountain Side (Japanese-style or Western-style room))

A hotel room with a bed, a desk with a computer, a chair, and a window.

Western or Japanese room, Mountain view, Smoking/non-smoking not specified (Single Mountain Side (Japanese-style or Western-style room))

  • Sleeps 3
  • Free WiFi

View all photos for Japanese Room, Ocean View, Ocean-side Japanese-style Room

A traditional Japanese room with tatami flooring, a low table, a cushioned bench, a television, and a view of a landscape.

Japanese Room, Ocean View, Ocean-side Japanese-style Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 7
  • Free WiFi

View all photos for Japanese room, Mountain view, Smoking/non-smoking not specified (Mountain-side Japanese-style Room (Shikitei & Seafood Restaurant))

Interior

Japanese room, Mountain view, Smoking/non-smoking not specified (Mountain-side Japanese-style Room (Shikitei & Seafood Restaurant))

  • Sleeps 9
  • Free WiFi

View all photos for Japanese Style Room

A tatami mat room with a low table and cushions, large windows, and traditional sliding doors.

Japanese Style Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room - Sea View

A traditional Japanese-style room with tatami flooring, a low table, cushions, a television, and a view of the city.

Japanese Style Room - Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • Sleeps 6
  • 6 Twin Futons
  • Free WiFi

View all photos for Run of House

A tatami mat room with a low table, cushions, a television, and large windows offering a view.

Run of House

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

About the neighborhood

Matsushima is home to Shintomi-tei. Shiogama Fish Market and Mitsui Outlet Park Sendaiko are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Matsushima Bay and Fukuurajima. Sendai Umino-Mori Aquarium and Port Flower Ferris Wheel are also worth visiting. Visit our Matsushima travel guide
Map
38-1 Kakinochi, Matusshima, Matsushimamachi, Matsushima, Miyagi, 981-0213

What's nearby

  • A coastal scene with a wooden deck overlooking calm waters and several small islands.
    Matsushima Bay
    9 min walk - 0.5 miles
  • A bridge with a pink railing leading to a forested island across a body of water.
    Fukuurajima
    15 min walk - 0.8 miles
  • Date Masamune Historical Museum
    5 min walk - 0.3 miles
  • Matsushima Town Hall
    8 min walk - 0.5 miles
  • Zuigan-ji Temple
    11 min walk - 0.6 miles

Getting around

  • Matsushimakaigan Station
    12 min walk
  • Sendai Airport (SDJ)
    42 min drive

Restaurants

  • 牛たん炭焼利久松島五大堂店
    8 min walk
  • げんぞう
    8 min walk
  • 牛たん炭焼 利久 松島店
    11 min walk
  • さんとり茶屋
    10 min walk
  • 牡蠣屋フライ亭
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Karaoke
  • Shopping

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Spa

  • Massage
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
Additional fees of JPY 1620 per child, per day apply for breakfast, and JPY 4860 per child, per day apply for dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Japanese futons are provided based on the number of adults in the reservation. Fees apply for extra futons for children age 3 and younger.

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Shintomi-tei pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shintomi-tei?

Check-in start time: 3 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Shintomi-tei?

Check-out is at 10 AM.

Where is Shintomi-tei located?

Situated in Matsushima, this ryokan is within a 10-minute walk of Zuigan-ji Temple, Date Masamune Historical Museum, and Matsushima Retoro Kan. Matsushima Town Hall and Entsuin Temple are also within 10 minutes. Matsushimakaigan Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shintomi-tei Reviews

7.6

Good

7.2

Cleanliness

8.2

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 37 out of 149 reviews
Rating 8 - Good. 55 out of 149 reviews
Rating 6 - Okay. 38 out of 149 reviews
Rating 4 - Poor. 14 out of 149 reviews
Rating 2 - Terrible. 5 out of 149 reviews

Reviews

Verified review

10/10 Excellent

Woonsup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room; friendly staff; great price for room, dinner, and breakfast. Located in a residential neighborhood; about 15-minute walk from Matsushima station (a bit uphill, but not bad)
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little older, but clean and the staff is extremely polite and helpful.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious seaview room

Tatami room was very spacious and we could even enjoy seaview. Friendly staff. extensive breakfast buffet. walking distance from pier, etc.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room and facilities. The only complaint - the WiFi is more or less nonexistent. So it comes with a digital detox bonus ;)
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel Great area

The hotel was great and in one of the most beautiful areas of Japan. If you like Onsen this place is great. Also breakfast was amazing.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a tranquil place. Everything is perfect - the only negative is some peeling wallpaper in the rooms, but that's nitpicking. It's a large room within walking distance of the station and the museums.
Stayed 5 nights in Apr 2024
Verified review

8/10 Good

Pik Kwan

Liked: Cleanliness, staff & service, property conditions & facilities
It located on a hill, about 15-20 mins walk from Matsushimakaigan Station. Along the way, you find shops & restaurants. There’s a ferry pier & a park, temples & a museum. You can also walk from Matsushima Station, however, I prefer Matsushimakaigan as there’re more to see. The hotel offers free shuttle pick up & drop off which is a plus.
Stayed 1 night in May 2023
Verified review

6/10 Okay

y

totally as usual
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Melinda

Liked: Cleanliness, staff & service, amenities
I liked the traditional experience but the room needs some cosmetic maintenance. Touching up the paint and repairing a little of the wooden skirting. You DO need to pre-book for dinner, but e we found a great little place just a short walk away in the town.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

shoji

すべて普通でした
Stayed 1 night in Jul 2026
Verified review

8/10 Good

chia chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
鬧中取靜的地點
Stayed 1 night in May 2026
Verified review

6/10 Okay

真一

料理が良かった
Stayed 1 night in May 2026
Verified review

8/10 Good

Hirokazu

１階のお風呂がきれいでした
Stayed 1 night in May 2026
Verified review

8/10 Good

けいた

Liked: Staff & service
2泊したが夜のお風呂が男女で入れ換えがなく露天風呂に入れなかった
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

hiroki

Disliked: Cleanliness, amenities, property conditions & facilities
客室の洗面の水道からひどいサビが出る。 チェックアウト時に伝えるも「申し訳ございません」と言われるのみ。全ての代金をこちらは支払っているが、このような酷いサービス、客室でも、契約を履行したと考えているのだろうか。 建物全体はもちろん、何より客室がひどくボロい。古いだけでなく、手入れがされておらず、ボロい。詳細は画像を見て欲しい。 日本三景という立地に完全に甘え、やるべき投資を怠り、客の期待を裏切るひどい宿泊施設。 せっかくの旅行だから、と全国展開している他の宿ではなく、あえて値段も高いこちらを選んで完全に失敗した。 あまりに気分が落ち込み、松島での観光の予定を取り止め、中尊寺金色堂へ向かったほど。2度と松島には足を踏み入れたくない。
客室内の浴室ドア。これ見て気分上がる客がいると思っているのだろうか…
洗面ボウルがズレてるし汚れてるし、さびが出てくるし、近寄りたくない
テレビが収まらない昭和のテレビ台
昭和レトロな朝食会場。これはこれで好きでした。
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

?

Disliked: Property conditions & facilities
観光地に近く、高台で見晴らしが良いが、周辺は坂の為足に自信のある方はいろいろな眺望が楽しめます。
Stayed 1 night in May 2025
Verified review

8/10 Good

???

建物は古いが、松島の観光拠点で金額も高くなく良かった
Stayed 1 night in May 2025
Verified review

6/10 Okay

Verified traveler

這是一間很老的溫泉旅館，離商店街有一段距離，建議開車前往。 我是選含有早餐晚餐的方案，東西很鹹而且不是很精緻，晚餐可以看到早餐同樣的食材，感覺不是很好。
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Masafumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて不便なく、贅沢な宿泊をさせていただきました。 建物は伝統があり、少し古さも感じられますが、内装も綺麗にリフォームされておるようで、大浴場も清潔感があります。 屋上で松島ビューが観られます。 食事は、夜は提携レストラン、朝は館内レストランのビュッフェをいただきました。提携レストランは、チェックイン時に申し出れば予約とクルマでの送迎をしてくださいます。松島自慢の美味しい食材を使ったご飯を、味、量、金額全てにおいて満足にいただけます。宿泊でなくとも使えそうなので、松島再訪の折にはランチも食べてみたいです。 朝食ビュッフェも、地元食材をふんだんに使った美味しいお料理の数々。 温泉は人工ですが、露天風呂の温度も丁度よく、朝晩2回浸かっちゃいました。 チェックインからアウトまで、スタッフの皆様おもてなしが大変行き届いており、泊まって良かったです。
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

MIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

料理がとても美味しいです。

食事がとても美味しく量も多かったです。 創作料理も沢山あり楽しめました。施設自体は新しくはありませんが、掃除も行き届いており快適に過ごせました。
Stayed 1 night in Mar 2025
Verified review

8/10 Good

EUNKYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーションが良く、使い易い旅館でした。
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

ミキ

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
思っていた以上に古かったです。 近くのコンビニに行くまで歩きでは大変でした。
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Urs

Liked: Cleanliness, staff & service, room comfort

Leicht ins Alter gekommen, aber sehr freundlich

Schöne Aussicht über die Bucht. Das Hotelzimmer war klassisch japanisch (Tatami/Futon). Insgesamt ist das Hotel leicht etwas ins Alter gekommen. Das Zimmer war aber sehr gross. Wer Angst vor einem Tsunami hat, das Hotel liegt auf einer Anhöhe. Japanisch/westliches, reichhaltiges Frühstück! Es hat einen Axolotl im Eingangsraum im Aquarium!
Schlafzimmer mit Futon
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

かつみ

Liked: Cleanliness, staff & service, amenities
大浴場は、適度の大きさで良かった。また夕食は、種類・量とも多く、大変満足いたしました。
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Ryo

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
二種類のお風呂の落差が気になりました。スタッフの対応は良く、楽しい時間を過ごすことができました
Stayed 1 night in Oct 2024