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Southern Cross Inn Matsumoto

Property class: 3

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Photo gallery for Southern Cross Inn Matsumoto

A hotel entrance with a revolving door, a signboard with Japanese text, and a small garden area with plants. - Southern Cross Inn Matsumoto (Matsumoto)
A hotel room with two beds, a bedside table with a lamp, a chair, and a small table. - Southern Cross Inn Matsumoto (Matsumoto)
A traditional Japanese building with a stone wall and a lake in the foreground. - Southern Cross Inn Matsumoto (Matsumoto)
A building with a tiled facade and a sign that reads "Sanzankurosin" and "Matsumoto". - Southern Cross Inn Matsumoto (Matsumoto)
A spacious room with a wooden floor, a dining table with chairs, a small kitchen area with a refrigerator, and a large window providing natural light. - Southern Cross Inn Matsumoto (Matsumoto)
Close to Matsumoto Castle, Southern Cross Inn Matsumoto provides amenities like a business center. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Semi-double Room, Non Smoking

A hotel room with a bed, a nightstand, a lamp, and a control panel.

Semi-double Room, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Semi-double Room, Smoking

A hotel room with a bed, a nightstand, a lamp, and a control panel.

Semi-double Room, Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Single Room, Non Smoking

A hotel room with a bed, a nightstand, a lamp, and a control panel.

Single Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Single Room, Smoking

A hotel room with a bed, a nightstand, a lamp, and a control panel.

Single Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Twin Room, Smoking

A hotel room with two beds, a bedside table with a lamp, a chair, and a small table.

Twin Room, Smoking

  • 23 sq m
  • Sleeps 3
  • 3 Large Twin Beds
  • Free wired internet

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a bedside table with a lamp, a chair, and a small table.

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 3 Large Twin Beds
  • Free wired internet

About the neighborhood

Matsumoto is home to Southern Cross Inn Matsumoto. The area's natural beauty can be seen at Yatsugatake-Chushinkogen Quasi-National Park and Chubu-Sangaku National Park, while Matsumoto City Museum and Matsumoto Scale Museum are cultural highlights. Matsumoto Performing Arts Center and Matsumoto Music Culture Center are also worth visiting. Visit our Matsumoto travel guide
Map
4-9-3 Ote, Matsumoto, Nagano-ken, 390-0874

What's nearby

  • A building facade with large red and blue polka dots, a butterfly sculpture, and a dog sculpture.
    Matsumoto Scale Museum
    4 min walk - 0.3 miles
  • A traditional Japanese building with a tiled entrance, surrounded by red foliage and stone lanterns.
    Yohashira Shrine
    4 min walk - 0.3 miles
  • A traditional Japanese castle with multiple tiers, surrounded by autumn foliage and a stone bridge.
    Matsumoto Castle
    5 min walk - 0.3 miles
  • A building with a red and white polka dot facade, large colorful sculptures, and a blue and yellow animal sculpture.
    Matsumoto City Museum of Art
    10 min walk - 0.6 miles
  • A modern building with a glass facade, illuminated interior, and a tree in front.
    Matsumoto Performing Arts Center
    12 min walk - 0.7 miles

Getting around

  • Matsumoto Station
    16 min walk
  • Shin Shimashima Station
    25 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    11 min drive

Restaurants

  • The Storyhouse Cafe
    3 min walk
  • コーヒーラウンジ 紫陽花
    3 min walk
  • 喫茶室 八十六温館
    2 min walk
  • 和食そば処 たかぎ
    2 min walk
  • COFFEE & FOOTBALL 喫茶山雅
    2 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 800 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 700 for adults and JPY 300 for children

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 700 for adults and JPY 300 for children
  • Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Southern Cross Inn Matsumoto pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 800 per night.

What time is check-in at Southern Cross Inn Matsumoto?

Check-in start time: 3 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Southern Cross Inn Matsumoto?

Check-out is at 10 AM.

Where is Southern Cross Inn Matsumoto located?

Situated in Matsumoto, this hotel is within a 10-minute walk of Yohashira Shrine and Matsumoto Castle. Nawate-Dori and Matsumoto City Museum are just steps away. Matsumoto Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Southern Cross Inn Matsumoto Reviews

8.2

Very Good

8.0

Cleanliness

8.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 81 out of 251 reviews
Rating 8 - Good. 119 out of 251 reviews
Rating 6 - Okay. 36 out of 251 reviews
Rating 4 - Poor. 10 out of 251 reviews
Rating 2 - Terrible. 5 out of 251 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in amazing location. Highly recommend!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and room. Clean and quiet, perfect for a few nights. Breakfast buffet was delicious and totally worth the ¥700. Beware, it is not super modern and the beds are a bit stiff, but I was still captured by the charm and the great location :)
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel !
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Affordable place to stay in Matsumoto. Walkable distance from Matsumoto castle. Breakfast is good.
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and nice room, efficient staff, parking space arrangement needs improvement.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋はエアコンが良く効いて 快適！清潔で素晴らしい！朝食も美味しくて良かった！スタッフも親切！次回も、ここに泊まります。松本城も直ぐ近くで、朝晩…2回も行きました。 🅿️も、直ぐ近くで便利！
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
施設は普通だが、スタッフの対応が良い。 今度松本に行ってもまた泊まりたい。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel efficace et accueillant
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
部屋が寒すぎて、風邪ひきそうだった。 暖房MAXにしても部屋が暖まらず、また、布団もマットが冷たくて、布団も薄くて寒すぎて寝れなかった。
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
場所も非常に便利、荷物もチェックイン前とチェックアウト後も預かっていただき、ありがたかったです。お手頃価格に対して十分なサービス、施設でした。
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが無愛想でやる気がなく、朝食も放置プレイ。食堂も狭く受付のあるロビーで食べることに。
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
場所が良かった
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
松本城にも中町通にも近く立地が最高です。スタッフの方もとても親切でした。
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
松本城の近くでロケーションがよく、コストパフォーマンス最高です！
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Room comfort

ロケーションがとても良い

歩いてすぐの所に飲食店、居酒屋がたくさんあり大変便利な立地です。サービスは必要最低限ですが、コストを考えると不満はありません。エコの観点から掃除は頼まないと来てもらえず、2回頼んだが両方とも使用済みタオルが床や風呂に落ちていたりして不十分だった。しかしフロントにコーヒーサービスがあったりと、建物は古いが頑張っていて、何かと好感を持てるホテルでした。また利用すると思います。
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良かった
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地条件が非常に良いホテルです。

立地条件が良いので松本市内を観光するには良いホテルです。数日連泊出来れば、松本城や街の観光が楽しく出来ると思います。コーヒーの無料サービスも有り難いですね。
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
四柱神社と松本城メインの旅行だったので両方とも歩いてすぐのところにあり、駅までも歩いて行ける距離だったのでとてもは便利でした。 今回初めてあり得ないくらい安い料金で泊まれたのに朝食も付いており、また、他所の低料金のホテルより部屋も広くて快適に過ごせました。松本がすっかり気に入ってしまったのでまたぜひこちらのホテルも利用させて頂きます。
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Staff & service
安く、室内も1人で泊まるに十分でした
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Liked: Staff & service
少し古さはありますが、松本城や観光名所には便が良いと思います。
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel, viejito pero muy bien conservado y cuidado, el personal es muy atento, la ubicación es excelente, caminando dos cuadras al castillo y dos cuadras al museo de la ciudad. Vale muchísimo la pena.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊日の前日、残室1だった禁煙のシングルルームを予約していきました。 最近、某ホテル予約サイトでの「予約が入っていなかった」というトラブルを目にしていたせいか、もしかして私の予約も入っていないかも…という不安を感じつつチェックインしました。が、そんな心配は杞憂でした。 アサインされたのは、なんとツインの部屋！ バスとトイレも別々で、広々しており、とても快適に過ごせました。 部屋は、最上階の5階でしたが、無料Wi-Fiは夕方と夜はサクサク繋がりました（早朝は接続が少々、重くて途切れることも）。 ホテルのスタッフさんの対応もとても良くて、松本城やナワテ通りなどへもすぐ。松本駅からは徒歩15分ほどですが、道もわかりやすいし、街並みを見ながら歩いていったら、すぐでした。また松本に行くことがあったら利用したいホテルです。
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
建物や設備は古かったが、必要なものは揃っており不自由は無かった。スタッフはとても親切で感じが良い。松本城まで歩いて行ける環境が嬉しい。駐車場は有料だが、部屋ごとに番号が割り振られ安心。
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Staff & service

松本城撮影

松本城の撮影で宿泊。　城に近い。　状況変化に伴い何度も出向けた。泊まるだけの目的には最適。コーヒーサービスもよかった。　寒い冬でも助かった。
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古いけど不潔でない。 狭いけど静かで快適。必要最低限は守られています。 コーヒーがサービスでありますが、もう少し美味しいと有り難い。また松本に行く時には利用します。駐車場迄ホテルから30メートルくらいなのでそれも使いやすかった。ひと晩800円です。
Stayed 1 night in Jan 2025