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Matsue Urban Hotel

3.0 star property
Hotel in Matsue with a 24-hour front desk and a restaurant

Choose dates to view prices

Matsue Urban Hotel, in the city's heart, offers comfort and convenience. Guests enjoy a buffet breakfast before borrowing bikes to explore. Amenities include dry cleaning, in-room WiFi, and a 24-hour front desk. Train stations are just a short distance away.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for BUILDING No.2 Double Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.2 Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Hair dryer
Electric kettle
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for BUILDING No.2 Semi Double Room, Non Smoking

BUILDING No.2 Semi Double Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.2 Semi Double Room, Non Smoking

7.0 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Hair dryer
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for BUILDING No.2 Twin Room, Non Smoking

BUILDING No.2 Twin Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.2 Twin Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Hair dryer
Electric kettle
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for (Building 2) Twin Room

Desk, laptop workspace, free WiFi, bed sheets

(Building 2) Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

View all photos for (Building 2) Double Room

Desk, laptop workspace, free WiFi, bed sheets

(Building 2) Double Room

  • Sleeps 2

View all photos for BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

BUILDING No.1 RENEWAL Semi Double Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Hair dryer
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for BUILDING No.1 RENEWAL Twin Room, Non Smoking

BUILDING No.1 RENEWAL Twin Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.1 RENEWAL Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Toilet with electronic bidet
Hair dryer
Electric kettle
  • 14 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Small Double Room (Building 2)

Desk, laptop workspace, free WiFi, bed sheets

Small Double Room (Building 2)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2

Double Room (Building No. 2) *Refurbished 2020

  • Sleeps 2

Building No.1 Renewal Semi Double Room, Non Smoking

  • Sleeps 2

Semi-Double Room (Building No. 2) *Refurbished 2020

  • Sleeps 2

View all photos for Building No.1 Renewal Twin Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Building No.1 Renewal Twin Room, Non Smoking

  • Sleeps 2

About the neighborhood

Map
590-3 Asahi-machi, Matsue, Shimane, 690-0003

What's nearby

  • Lake Shinji - 12 min walk - 0.7 miles
  • Shimane Prefectural Art Museum - 15 min walk - 0.8 miles
  • Shinjiko Ohashi Bridge - 16 min walk - 0.9 miles
  • Matsue Castle - 4 min drive - 1.8 miles
  • Shimane University Old Okudani Lodging - 4 min drive - 1.4 miles

Getting around

  • Matsue Station - 3 min walk
  • Yonago Airport (YGJ) - 45 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪出雲そば たたらや - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬4 min walk
  • ‪根っこ - ‬4 min walk
  • ‪はなの舞 - ‬5 min walk

About this property

Matsue Urban Hotel

Hotel near a train station
Matsue Urban Hotel provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Luggage storage, a vending machine, and an elevator
  • A 24-hour front desk
Room features
All 115 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • TVs with cable channels
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,210 for adults and JPY 440 for children
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1210 for adults and JPY 440 for children
  • Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Property Registration Number 島根県指令松保第101-16

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Urban Hotel SHIMANE
Matsue Urban Hotel
Matsue Urban
Matsue Urban SHIMANE
Matsue Urban Hotel Hotel
Matsue Urban Hotel Matsue
Matsue Urban Hotel Hotel Matsue

Frequently asked questions

Is Matsue Urban Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 800 per night. Limited spots are available.

What time is check-in at Matsue Urban Hotel?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at Matsue Urban Hotel?

Check-out is at 10:00 AM.

Where is Matsue Urban Hotel located?

Situated in Matsue, this hotel is within a 15-minute walk of Mefu Shrine, Ryusyouji Temple, and Shirakata Tenman-gu Shrine. Lake Shinji and Shimane Prefectural Art Museum are also within 1 mi (2 km). Matsue Station is only a 3-minute walk.

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Matsue Urban Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 121 out of 512 reviews
Rating 8 - Good. 209 out of 512 reviews
Rating 6 - Okay. 133 out of 512 reviews
Rating 4 - Poor. 32 out of 512 reviews
Rating 2 - Terrible. 17 out of 512 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Bo

Ok hotel, it a little old, and the rooms are very small. nice location in the town.
Stayed 2 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good room for the price. The big plus is the free rental bikes. It was a pleasure to visit Matsue by bike.
Stayed 3 nights in Oct 2023

10/10 Excellent

Osaka

Liked: Cleanliness, staff & service, property conditions & facilities
Room had a bed, shower, toilet and mini fridge. All you could ask for in a budget hotel.
Stayed 2 nights in Apr 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Matsue Urban Hotel is a great place to stay while in Matsue. The breakfast is outstanding with a lot of variety including Japanese and American type of selections. The rooms are very clean and quiet. The location is very close to the train station which includes taxi and bus services. When I return to Matuse, I will stay here again.
Stayed 5 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Good economy hotel

The hotel would be the most economical one with good price and relatively OK conditions: small room, less controllable air conditioning, half-baked renovations with obviously tired bath unit.if you are OK with those, this must be a good choice. At least I was OK.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ika Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel perfect for solo travelers

I loved this hotel, it was perfect for solo traveller. Lovely breakfast, and the breakfast room turned into communal workspace during the day. I stayed one night in an ordinary room and one night in a capsule (they call it "cubic room") which was a first for me. Very pleasant, nice lounge, nice "room wear", lockable shower rooms. One the whole, very pleased. And location is brilliant, two minutes from the station.
Stayed 1 night in Nov 2022

8/10 Good

ダイスケ

GOOD
Stayed 1 night in May 2023

10/10 Excellent

TINGTING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 4 nights in Jul 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matsue Urban Hotel was clean and conveniently located across the street from Matsue station. My room included a suitcase stand, one person mini-couch, and small table. I like having my suitcase off the ground and the couch was more comfortable than sitting on a desk chair. Housekeeping wasn't daily, but new towels were left on the door every day. It was a nice hotel and I would stay there again.
Stayed 4 nights in Oct 2023

2/10 Terrible

Junko

Disliked: Cleanliness, staff & service, property conditions & facilities
In October, the weather was nice and warm, but the heater came on when it was very warm, so I had to ask portable fan. I was told the air conditioning had been broken for a while, and it was worse in summer!!!

8/10 Good

Tamami

Liked: Cleanliness, amenities, property conditions & facilities
客室も綺麗で職員の方の対応も丁寧でした。 ウェルカムアメニティもたくさん用意していただき、お水ももらえました。一泊だけでしたが、満足しています。
Stayed 1 night in Nov 2025

10/10 Excellent

Masataka

スタッフの方々の対応が
Stayed 1 night in Nov 2025

10/10 Excellent

ryoko

Liked: Cleanliness, amenities, property conditions & facilities
従業員の対応が親切で、くつろげるホテルでした。ありがとうございます！また行かせて行きます！
Stayed 1 night in Nov 2025

8/10 Good

??

Liked: Cleanliness, property conditions & facilities
丁寧な対応していただきました
Stayed 1 night in Nov 2025

8/10 Good

Junichi

ベッドが大きくくつろげました
Stayed 1 night in Nov 2025

10/10 Excellent

Shou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
停車場有限要早一點來，不過附近也有便宜的停車場，房間大，附近方便，離松江站很近
Stayed 2 nights in Sep 2025

6/10 Okay

sihnichi

Disliked: Amenities, property conditions & facilities
空調の音が気になった。
Stayed 1 night in Sep 2025

10/10 Excellent

Kazutaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル自体は古いですが部屋は改装して新しく、快適に過ごせました。また朝食はお蕎麦などもあって、とても美味しかったです。
Stayed 1 night in Aug 2025

8/10 Good

Atsuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場は案内された街のTimes利用だったが、少し離れた場所。
Stayed 1 night in Aug 2025

8/10 Good

Yoshio

Liked: Cleanliness, staff & service
良かった
Stayed 1 night in Aug 2025

8/10 Good

tomohiro

綺麗で良かった。 また泊まりたい
Stayed 1 night in Jul 2025

10/10 Excellent

kanako

Liked: Cleanliness, staff & service, property conditions & facilities
こども2人連れていきましたが、とても親切に対応して下さいました。
Stayed 1 night in Jul 2025

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities
快適でした。
Stayed 1 night in Jul 2025

8/10 Good

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋はとても狭かったですが、コンパクトで綺麗で、清潔感もあったのでひとりの宿泊のみの利用には快適でした
Stayed 1 night in Jul 2025

6/10 Okay

taian

Liked: Cleanliness, staff & service
沒有意見。
Stayed 3 nights in Jun 2025
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