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Matsue Universalhotel

3.0 star property
Hotel in Matsue with free breakfast and a 24-hour front desk

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Matsue Universalhotel makes travel easier with essentials like a breakfast buffet to start your day. Enjoy meals at the on-site restaurant and get help anytime from the 24-hour front desk. Stay connected with public area WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 49 of 49 rooms

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Double Room, 1 Double Bed, Smoking

Free WiFi

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed, Smoking

Free WiFi

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

Free WiFi

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

Free WiFi

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Twin Bed Room Non Smoking

Free WiFi

Twin Bed Room Non Smoking

  • Sleeps 2

View all photos for Triple Non Smoking

Free WiFi

Triple Non Smoking

  • Sleeps 3

View all photos for Double Room -Smoking

Lobby

Double Room -Smoking

  • Sleeps 2

View all photos for Double Room Non-Smoking

Lobby

Double Room Non-Smoking

  • Sleeps 2

View all photos for Standard Single Room Non Smoking

Free WiFi

Standard Single Room Non Smoking

  • Sleeps 1

View all photos for Triple -Smoking

Free WiFi

Triple -Smoking

  • Sleeps 3

View all photos for Twin Bed Room-Smoking

Free WiFi

Twin Bed Room-Smoking

  • Sleeps 2

View all photos for Standard Single Room Smoking

Free WiFi

Standard Single Room Smoking

  • Sleeps 1

About the neighborhood

Map
471 Asahimachi, Matsue, Shimane, 690-0003

What's nearby

  • Shirakata Tenman-gu Shrine - 10 min walk - 0.5 miles
  • Lake Shinji - 11 min walk - 0.6 miles
  • Shimane Prefectural Art Museum - 11 min walk - 0.6 miles
  • Matsue Castle - 3 min drive - 1.6 miles
  • Shimane University Old Okudani Lodging - 4 min drive - 1.8 miles

Getting around

  • Matsue Station - 7 min walk
  • Izumo Airport (IZO) - 31 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪奥出雲そば処 一福 松江駅前テルサ店 - ‬7 min walk
  • ‪はなの舞 - ‬1 min walk

About this property

Matsue Universalhotel

Property highlights
Consider a stay at Matsue Universalhotel and take advantage of a free breakfast buffet, laundry facilities, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A vending machine and a 24-hour front desk
Room features
All 316 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles and daily housekeeping

Similar properties

Daily buffet breakfast (JPY 1210 per person)
Matsue Urban Hotel
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
7.6 out of 10, Good, 511 reviews
Matsue Urban Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

Is Matsue Universalhotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Matsue Universalhotel ?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Matsue Universalhotel ?

Check-out is at 10:00 AM.

Where is Matsue Universalhotel located?

Situated in Matsue, this hotel is within a 10-minute walk of Mefu Shrine, Shirakata Tenman-gu Shrine, and Ryusyouji Temple. Shimane Prefectural Art Museum and Shimane Art Museum are also within 15 minutes. Matsue Station is 7 minutes by foot.

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Reviews

Matsue Universalhotel Reviews

6.8

5.6

Cleanliness

5.8

Amenities

7.2

Staff & service

6.6

Eco-friendliness

5.6

Property conditions & facilities
Rating 10 - Excellent. 48 out of 322 reviews
Rating 8 - Good. 97 out of 322 reviews
Rating 6 - Okay. 107 out of 322 reviews
Rating 4 - Poor. 45 out of 322 reviews
Rating 2 - Terrible. 25 out of 322 reviews

Reviews

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, room comfort
It was a nice hotel. We had no problem with the cleanliness or the service. The room was comfortable and the free dinner was nice to have. Recommended.
Stayed 1 night in Aug 2025

8/10 Good

Sumikawa

Liked: Cleanliness, staff & service, amenities
Reasonable price and near station. Good hotel.
Stayed 1 night in Oct 2024

8/10 Good

Mohammadreza

Liked: Cleanliness, staff & service, amenities
I stayed for one week. The stuff are friendly eventhough they can not speak English (most of them). The is free ticket for breakfast and dinner which I enjoyed.
Stayed 3 nights in May 2025

6/10 Okay

Yasuyuki

It is so so
Stayed 1 night in Jul 2025

4/10 Poor

Yuji

Disliked: Cleanliness, staff & service, property conditions & facilities
low cost but ….
Stayed 2 nights in Jun 2025

10/10 Excellent

miho

Liked: Cleanliness, staff & service, amenities
This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.
Stayed 1 night in Sep 2025

4/10 Poor

Kin Fai

Disliked: Cleanliness, property conditions & facilities
Super old hotel, light off in lobby, just like under construction
Stayed 2 nights in Aug 2024

8/10 Good

NAGAO

Liked: Amenities, property conditions & facilities
ソファーの上にお菓子のクズが残っててお掃除の点が気になりました 座った時に気付く感じでした
Stayed 1 night in Nov 2025

10/10 Excellent

マサフミ

Liked: Cleanliness, amenities, property conditions & facilities
客室も清潔で快適に過ごせました。フロントの人も親切でした。
Stayed 1 night in Nov 2025

6/10 Okay

asuka

Liked: Cleanliness
フロントも客室も綺麗だった。
Stayed 1 night in Nov 2025

6/10 Okay

良作

Liked: Staff & service
宿泊に価格的魅力でした。 せすが 部屋の ベット以外最低でした、ベット以外埃だらけでした
Stayed 1 night in Nov 2025

4/10 Poor

ヒロコ

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
大学受験のため、宿泊者が多いとわかっていたはずなのに駐車場の係員が1人しかいなかった。せめて2人いればもう少しスムーズに流れたのではないか。駐車場に入れるまでに時間がかかった。 部屋のベッドの枕元のコンセント口が2つもあったのに両方使えなかった。 枕元の電気がつかなかった。
Stayed 1 night in Nov 2025

8/10 Good

Atsu

Disliked: Cleanliness
コスパ最重視で選択したので大きな不満はないです。朝食を楽しみにしたが品数が少ないのも時節柄仕方ない。不満は２つで大浴場が再開していないならその状況と駐車場が有料ならその旨をしっかりと明記すべき。なんでもかんでも｢安いから仕方ないよね｣という方向で諦めさせるやり方はフェアではないと思う。
Stayed 1 night in Nov 2025

8/10 Good

Kenji

Liked: Cleanliness, property conditions & facilities
夕飯と朝食がお得だつた。 が、共同浴場が使えなかったのが残念。
Stayed 1 night in Nov 2025

10/10 Excellent

KENICHI

安価で、二食付きで有り難かったです。
Stayed 1 night in Nov 2025

8/10 Good

masuyuki

Liked: Cleanliness
夕食、朝食付きで良かったです。
Stayed 1 night in Nov 2025

2/10 Terrible

NORIKO

Disliked: Cleanliness, staff & service, property conditions & facilities
シャワーカーテンがカビで真っ黒。
Stayed 1 night in Oct 2025

10/10 Excellent

伸行

Liked: Cleanliness, staff & service
駐車場がめんどくさい。
Stayed 4 nights in Oct 2025

8/10 Good

???

Disliked: Cleanliness
色々不満がありますが夕食　朝食付きで他のホテルの
Stayed 2 nights in Oct 2025

8/10 Good

TSUKASA

Liked: Staff & service
この価格で朝夕食付きはとても有難い。 スタッフの対応も問題し。 建物他　古さは目立ちますが良いホテルだと思います。
Stayed 2 nights in Oct 2025

6/10 Okay

ノリコ

Disliked: Amenities, property conditions & facilities
人手不足と経費高騰を理由に、大浴場とサウナがだいぶ前から閉鎖されていますが、それをオープンにされておらず、ホテル側の大看板にも朝夕食無料と共に大々的に記載されたままです。 これに惹かれて来るお客様もいると思うので、やってないなら看板は消したほうがいいと思います。 あと、よっぽど人手が足りないのか、設備の古さに加えて、スタッフからありがとうの一言もなく、チェックアウトも支払い済みならフロントにキーを置いてそのまま出るというシステムもどうかと思いました。不正する人がいないのだろうかと、心配になるぐらいのフロントの空っぽぶりでした。
Stayed 2 nights in Oct 2025

8/10 Good

ひとし

Liked: Staff & service
設備は古かったがそれなりに清潔でした。エアコンがガタガタと音がしたり、冷蔵庫の音が気になりました。まぁ安くて宿泊できてので良かったです。夕食と朝食が付いているのは素晴らしいですネ。
Stayed 1 night in Oct 2025

6/10 Okay

あやこ

Disliked: Cleanliness, property conditions & facilities
部屋の設備はひどい。バスルームのドアノブが壊れてはずれたまま、ベッド横のランプシェードは破れたまま、壁紙も破れていた。禁煙の部屋でもタバコ臭い。二食付きで信じられないくらい安かったので、良しとしましたが。
Stayed 1 night in Sep 2025

2/10 Terrible

Uiko

Disliked: Cleanliness, staff & service, property conditions & facilities
埃が目立つ客室　外出から戻ってきても無言（お帰りなさいなどはなく目を合わせない感じ）　チェックアウトにも鍵返却BOXの確認して入れたが無言（ありがとうございましたなどなく、、、） 客室は禁煙室でしたが　臭いがあり空気が悪くマスクして寝ました。洗面所水道の締まりがわるくポタポタ。 照明のスイッチ　2箇所電灯がつかず　玉切れか？ ま泊まれて眠れたので　このお値段だから仕方ないのでしょうか？ 朝食は無料の割に　普通に朝食を食べれた感があり。ご馳走様でした。
Stayed 1 night in Sep 2025
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Policies

† More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid
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