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Matsue Excel Hotel Tokyu

4.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Matsue Excel Hotel Tokyu

Lobby
Exterior
In-room safe, desk, free WiFi, bed sheets
Property amenity
Land view from property
Matsue Excel Hotel Tokyu sits near Lake Shinji, offering an upscale retreat with attentive staff. Guests appreciate the convenient in-room WiFi, dry cleaning and laundry services, while luggage storage and vending machines add practical touches to the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
Hair dryer
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡) | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
Hair dryer
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (17～21 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking (17～21 ㎡)

8.6 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
Hair dryer
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡) | In-room safe, desk, free WiFi, bed sheets

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults) | In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Single Room

Lobby

Standard Single Room

  • Sleeps 2

View all photos for Standard Double Room

Lobby

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Lobby

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Lobby

Superior Double Room

  • Sleeps 3

View all photos for Superior Twin Room

Lobby

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Lobby

Deluxe Twin Room

  • Sleeps 2

View all photos for Suite

Lobby

Suite

  • Sleeps 2

View all photos for Superior Room

Lobby

Superior Room

  • Sleeps 2

View all photos for Female Superior Twin Room

Lobby

Female Superior Twin Room

  • Sleeps 2

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ladies Floor Single Room, Non Smoking

Ladies Floor Single Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Ladies Floor Single Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
Hair dryer
  • Sleeps 1
  • 1 Queen Bed

View all photos for Ladies Floor Standard Twin Room, Non Smoking

Ladies Floor Standard Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Ladies Floor Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ladies Floor Superior Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Ladies Floor Superior Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Ladies Floor Standard Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Ladies Floor Single Room-Non-Smoking

Lobby

Ladies Floor Single Room-Non-Smoking

  • Sleeps 1

View all photos for Standard Semi-Double Room

Lobby

Standard Semi-Double Room

  • Sleeps 2

View all photos for Standard Single Room For 1 Person

In-room safe, desk, free WiFi, bed sheets

Standard Single Room For 1 Person

  • Sleeps 1

About the neighborhood

Located in Matsue, Matsue Excel Hotel Tokyu is in the city center and near a train station. Tamatsukuri Onsen and Tamatsukuri Hot Spring are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Shinji and Matsue Vogel Park. Don't miss out on a visit to Adachi Museum of Art.
Visit our Matsue travel guideOpens in a new window
Map
590 Asahimachi, Matsue, Shimane, 690 0003

What's nearby

  • Matsue Castle - 3 min drive - 1.8 miles
  • Shimane University Old Okudani Lodging - 3 min drive - 1.6 miles
  • Yaegaki Shrine - 6 min drive - 2.9 miles
  • Tamatsukuri Onsen - 8 min drive - 5.5 miles
  • Tamatsukuri Hot Spring - 9 min drive - 6.1 miles

Getting around

  • Matsue Station - 2 min walk
  • Yonago Airport (YGJ) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪出雲そば たたらや - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪奥出雲そば処 一福 松江駅前テルサ店 - ‬3 min walk
  • ‪根っこ - ‬5 min walk

About this property

Matsue Excel Hotel Tokyu

Luxury upscale hotel near Lake Shinji
Located close to Shimane Art Museum and Matsue Castle, Matsue Excel Hotel Tokyu provides dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), self parking (surcharge), and a reception hall
  • Meeting rooms, smoke-free premises, and a vending machine
  • A 24-hour front desk, luggage storage, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 163 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Deep soaking tubs, toilets with electronic bidets, and free toiletries
  • TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,200 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,800 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 2600 for adults and JPY 1800 for children
  • Self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Matsue Tokyu
Matsue Tokyu Inn
Tokyu Inn Matsue
Matsue Excel Hotel Tokyu
Matsue Excel Tokyu
Tokyu Hotel Matsue
Matsue Excel Hotel Tokyu Hotel
Matsue Excel Hotel Tokyu Matsue
Matsue Excel Hotel Tokyu Hotel Matsue

Frequently asked questions

Is Matsue Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matsue Excel Hotel Tokyu?

Self parking is available for JPY 1200 per night. Limited spots are available.

What time is check-in at Matsue Excel Hotel Tokyu?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Matsue Excel Hotel Tokyu?

Check-out is at 10 AM.

Where is Matsue Excel Hotel Tokyu located?

Located in the heart of Matsue, this luxury hotel is within 1 mi (2 km) of Lake Shinji and Shimane Art Museum. Matsue Castle and Shimane University Old Okudani Lodging are also within 2 mi (3 km). Matsue Station is only a 2-minute walk.

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Matsue Excel Hotel Tokyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 350 out of 721 reviews
Rating 8 - Good. 267 out of 721 reviews
Rating 6 - Okay. 78 out of 721 reviews
Rating 4 - Poor. 16 out of 721 reviews
Rating 2 - Terrible. 10 out of 721 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ajinkya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfast buffets I've ever had
Stayed 5 nights in Jul 2025

8/10 Good

KutYee Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, nice and convenient. Free water and amenities.
Stayed 3 nights in May 2025

4/10 Poor

Safar

Disliked: Staff & service, amenities, property conditions & facilities
Hotel is clean . Rooms are very small. Romm amenities are nit available in the rooms.
Stayed 1 night in Aug 2025

4/10 Poor

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The buffet breakfast was very poor and cold
Stayed 3 nights in Sep 2025

8/10 Good

HAMID

Liked: Cleanliness
Professional staff and location near JR Station. Rooms are very small in American standards and the photos on the website are not revealing the true dimensions.
Stayed 4 nights in Jul 2025

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Air purifier, hair dryer
Stayed 1 night in Sep 2025

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was spacious and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Happy with our choice

This hotel is in a good location, is clean and comfortable, and has a kind and helpful staff.
Stayed 2 nights in Oct 2024

8/10 Good

Yumiko

Liked: Cleanliness, amenities
This hotel is located very near from JR Matsue Station, resultantly very convenient for moving to anywhere in and out of Matsue City.
Stayed 1 night in Feb 2024

10/10 Excellent

Hidemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are nice and friendly
Stayed 1 night in Mar 2024

8/10 Good

Tsuru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shimane sightseeing trip

It was located near JR train station, so it was very convenient. A nice business hotel. Room was a bit small for 3 people, but beds were comfortable. Did not have a public bath. Buffet breakfast was very good in variety and quality.
Stayed 1 night in Nov 2024

10/10 Excellent

YI LIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is enough space in the room and let me comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Condition is very good
Stayed 2 nights in Jun 2024

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located across the street from the train station. Hotel room is clean with a large bed. Washroom is clean as well. All the amenities you can image can be gotten at the lobby. I enjoyed my stay in this quiet little town of Matsue.
Stayed 1 night in Feb 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to station very quiet area. Close to bus stops handy for sightseeing.We had a corner room with city views. Very spacious room, well appointed and a great Japanese bathroom. Very friendly staff and helpful. Hotel provided bottled water every day which was appreciated. Everything was clean and well maintained.
Stayed 4 nights in May 2024

6/10 Okay

Volkmar

Liked: Cleanliness
Disliked: Room comfort

Not a good cost/performance ratio

A room with about 12 to 13 m2 incl. Bathroom is something really tiny for 2 people and luggage. It was offered as 17 m2 room. There was nearly nothing to put the normal stuff one like glasses, mobiles etc. One bed side 'table' of about
Stayed 2 nights in May 2025

8/10 Good

Katsuichiro

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel near the railway station

Well maintained facility. Large enough and clean room with pofessional service staff. Walking distance from the main railway station and bus depot, including airpor shuttle. No complain. Express check out moght be a nice additional service, though.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircondition is not ok.
Stayed 1 night in Jan 2025

8/10 Good

Sayori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
松江駅から徒歩5分ほど。駅前の大通りは信号機が無いため地下道を通りますが、階段、スロープ、エレベーターがあり荷物を持っていても大変ではありませんでした。 チェックイン、チェックアウト時のスタッフも大変気持ちよく応対してくださいました。 部屋は清掃もきちんとされていました。アメニティは部屋には歯ブラシとジャンプー、コンディショナー、ボディソープが置いてあり、他は必要なものを1Fフロント脇から持っていきます。水のボトルも1ついただけました。 朝食付きにしましたが、しじみ汁、出雲そばを始めバラエティに富んでいて良かったです。 一番嬉しかったことは枕が良かったことです。 枕難民なのですが、こちらの枕はぐっすり眠れました。カバーを取って確認したらテンピュールの枕でした。 観光で松江に行きましたがこちらのホテルのおかげで楽しい旅行になりました。 ありがとうございました。
Stayed 1 night in Sep 2025

8/10 Good

fumio

Liked: Cleanliness, staff & service, property conditions & facilities
レストランもう少し価格が安いメニューが欲しい。
Stayed 1 night in Sep 2025

10/10 Excellent

keiko

Liked: Cleanliness, staff & service
お部屋をランクアップして頂いてラッキーでした！
Stayed 1 night in Sep 2025

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
館内はとても清潔で気持ちよく過ごせました。 スタッフの方の応対もよかったです。
Stayed 1 night in Sep 2025

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