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Matsue Excel Hotel Tokyu

Property class: 4

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Photo gallery for Matsue Excel Hotel Tokyu

A narrow street with traditional lanterns and potted plants lining the path. - Matsue Excel Hotel Tokyu (Matsue)
A chef in a professional kitchen with stainless steel appliances and buffet setup. - Matsue Excel Hotel Tokyu (Matsue)
The exterior of Excel Hotel Tokyo with a modern facade, illuminated signage, and a well-lit entrance area. - Matsue Excel Hotel Tokyu (Matsue)
A spacious lobby with a reception desk, a staircase, and a large potted plant. - Matsue Excel Hotel Tokyu (Matsue)
A hotel room with a large bed, a desk, a chair, a small table, and a mirror. - Matsue Excel Hotel Tokyu (Matsue)
Located close to Shimane Art Museum and Matsue Castle, Matsue Excel Hotel Tokyu provides dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Single Room

A hotel room with a bed, a desk with a television, a chair, and a nightstand with a lamp.

Standard Single Room

  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

A hotel room with a bed, a desk, a chair, a television, and a wall decoration.

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

8.6 out of 10
Excellent
(25 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

A hotel room with a bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Twin Room, Non Smoking (17～21 ㎡)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Twin Room, Non Smoking (17～21 ㎡)

8.8 out of 10
Excellent
(18 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

A hotel room with a large bed, a desk, a chair, a small table, and a mirror.

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

A hotel room with two beds, a desk, and a mirror.

Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

7.6 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Single Room Non-smoking

A hotel room with a bed, a desk with a television, a chair, and a nightstand with a lamp.

Standard Single Room Non-smoking

  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Single Room For Women Only

A hotel room with a bed, a TV, a desk, and a chair.

Standard Single Room For Women Only

  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

A hotel room with a bed, a desk with a television, a chair, and a door leading to another room.

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

8.8 out of 10
Excellent
(12 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Ladies Floor Single Room, Non Smoking

A hotel room with a bed, a desk, a television, and a wall decoration.

Ladies Floor Single Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Ladies Floor Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, and a TV.

Ladies Floor Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Ladies Floor Superior Twin Room, Non Smoking

A hotel room with two beds, a desk, and a mirror.

Ladies Floor Superior Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with a sofa, two beds, a TV, and a desk.

Deluxe Twin Room, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

About the neighborhood

Located in Matsue, Matsue Excel Hotel Tokyu is in the city center and near a train station. Tamatsukuri Onsen and Tamatsukuri Hot Spring are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Shinji and Matsue Vogel Park. Don't miss out on a visit to Adachi Museum of Art. Visit our Matsue travel guide
Map
590 Asahimachi, Matsue, Shimane, 690 0003

What's nearby

  • A sunset over a calm sea with distant mountains.
    Lake Shinji
    12 min walk - 0.7 miles
  • An entrance to the Shimane Art Museum with a clear pathway and surrounding greenery.
    Shimane Art Museum
    18 min walk - 1.0 mile
  • A traditional Japanese castle with multiple tiers, surrounded by well-maintained gardens and large pine trees.
    Matsue Castle
    4 min drive - 1.6 miles
  • Shimane Prefectural Art Museum
    16 min walk - 0.9 miles
  • Shinjiko Ohashi Bridge
    18 min walk - 1.0 mile

Getting around

  • Matsue Station
    2 min walk
  • Yonago Airport (YGJ)
    47 min drive

Restaurants

  • 出雲そば たたらや
    2 min walk
  • ドトールコーヒーショップ
    3 min walk
  • 為セバ成ル KAKERU
    5 min walk
  • 奥出雲そば処 一福 松江駅前テルサ店
    3 min walk
  • はなの舞
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,200 per night)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,800 for adults and JPY 1,800 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2800 for adults and JPY 1800 for children
  • Self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Matsue Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1200 per night. Limited spots are available.

What time is check-in at Matsue Excel Hotel Tokyu?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Matsue Excel Hotel Tokyu?

Check-out is at 10 AM.

Where is Matsue Excel Hotel Tokyu located?

Located in the heart of Matsue, this luxury hotel is within 1 mi (2 km) of Lake Shinji and Shimane Art Museum. Matsue Castle and Shimane University Old Okudani Lodging are also within 2 mi (3 km). Matsue Station is only a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Matsue Excel Hotel Tokyu Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 399 out of 818 reviews
Rating 8 - Good. 299 out of 818 reviews
Rating 6 - Okay. 87 out of 818 reviews
Rating 4 - Poor. 20 out of 818 reviews
Rating 2 - Terrible. 13 out of 818 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location by the train station and very friendly staff.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and comfort
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and front desk staff polite. Excellent location for accessing loop bus which is necessary to get around without using taxi's.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, nice and convenient. Free water and amenities.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities, welcoming staff as soon as you walk in
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was spacious and clean.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
This hotel is located very near from JR Matsue Station, resultantly very convenient for moving to anywhere in and out of Matsue City.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Good location with reasonable price

Good location with reasonable price
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Japanese hotel room is cramped. But hotel located just across from railway station which has a variety of eating options.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are nice and friendly
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Happy with our choice

This hotel is in a good location, is clean and comfortable, and has a kind and helpful staff.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
clean, polite and helpful
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably most established in Matsue

The room is clean and comfortable. The location is close to the railway station and the limousine bus terminal. Quite convenient. Also staff are professional. Great stay.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room in good condition
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Hotel is clean . Rooms are very small. Romm amenities are nit available in the rooms.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located across the street from the train station. Hotel room is clean with a large bed. Washroom is clean as well. All the amenities you can image can be gotten at the lobby. I enjoyed my stay in this quiet little town of Matsue.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shimane sightseeing trip

It was located near JR train station, so it was very convenient. A nice business hotel. Room was a bit small for 3 people, but beds were comfortable. Did not have a public bath. Buffet breakfast was very good in variety and quality.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is enough space in the room and let me comfortable.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to station very quiet area. Close to bus stops handy for sightseeing.We had a corner room with city views. Very spacious room, well appointed and a great Japanese bathroom. Very friendly staff and helpful. Hotel provided bottled water every day which was appreciated. Everything was clean and well maintained.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Very good location

The hotel is across the street from Matsue train and bus station. Our room was very quiet and there are lots of places to eat within easy walking distance. Our room was larger than average for Japan. Nothing fan, but clean and comfortable. There is a hotel restaurant but we never ate there due to the high prices. Many better deals nearby.
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel near the railway station

Well maintained facility. Large enough and clean room with pofessional service staff. Walking distance from the main railway station and bus depot, including airpor shuttle. No complain. Express check out moght be a nice additional service, though.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All aspects of our stay was good. Would stay again.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good service.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Over all it is a pretty good hotel.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfast buffets I've ever had
Stayed 5 nights in Jul 2025