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Santuit Inn

Property class: 2.5

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Room - Santuit Inn (Mashpee)
Beach - Santuit Inn (Mashpee)
Exterior - Santuit Inn (Mashpee)
Room - Santuit Inn (Mashpee)
Exterior - Santuit Inn (Mashpee)
Santuit Inn provides a library and more. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

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Room options

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Showing 3 of 3 rooms

View all photos for Deluxe Room, 2 Double Beds

Room

Deluxe Room, 2 Double Beds

  • Garden view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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Room

Deluxe Room, 1 Queen Bed

  • Garden view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Cottage, 2 Bedrooms

Room

Deluxe Cottage, 2 Bedrooms

  • Garden view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

About the neighborhood

Mashpee is home to Santuit Inn. The area's natural beauty can be seen at Cape Cod Beaches and Hyannis Harbor. Cotuit Center for the Arts and Mashpee River Reservation are also worth visiting. Visit our Mashpee travel guide
View more Motels in Mashpee
Map
6 Falmouth Road ( Route 28 ), Mashpee, MA, 02649

What's nearby

  • A plate of food with meat and greens on a table.
    Mashpee Commons
    4 min drive - 2.3 miles
  • A harbor with multiple fishing boats docked, including one named "SILVERFOX".
    Hyannis Harbor
    22 min drive - 11.7 miles
  • Cahoon Museum of American Art
    8 min walk - 0.5 miles
  • Cotuit Center for the Arts
    19 min walk - 1.1 miles
  • Santuit Pond
    4 min drive - 2.4 miles

Getting around

  • Hyannis Transportation Center
    25 min drive
  • Hyannis, MA (HYA-Barnstable Municipal)
    24 min drive

Restaurants

  • Dunkin'
    4 min drive
  • Dunkin'
    4 min drive
  • Polar Cave Ice Cream Parlour
    2 min walk
  • Cape Cod Coffee
    4 min drive
  • Cape Cod Coffee
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Library

Family friendly

  • In-room crib

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 7:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012701720
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property does not have elevators

Frequently asked questions

Is Santuit Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Santuit Inn?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Santuit Inn?

Check-out is at 11 AM.

Where is Santuit Inn located?

Situated in Mashpee, this motel is 0.9 mi (1.4 km) from Cotuit Center for the Arts and within 3 mi (5 km) of Mashpee River Reservation and Ropes Beach. Lowell Holly and Mashpee Wampanoag Indian Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Santuit Inn Reviews

7.4

Good

8.2

Cleanliness

8.4

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 31 out of 110 reviews
Rating 8 - Good. 40 out of 110 reviews
Rating 6 - Okay. 23 out of 110 reviews
Rating 4 - Poor. 6 out of 110 reviews
Rating 2 - Terrible. 10 out of 110 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
They cancelled my reservation for no good reason.
Stayed 2 nights in Jun 2022
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No ice or coffee on premises! Had to request a refrigerator and microwave. Television in our room didn't work.
Stayed 6 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for an event we went to in Mashpee.
Stayed 3 nights in Sep 2021
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Not what i expected. The property is outdated. The bed was hard and spiders hanging from the curtains.
Stayed 1 night in Sep 2021
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Do not recommend

Booked a night here for a business trip. Front desk called me, prior to arriving at 7pm, to let me know my room would be left unlocked with the key inside as they were leaving for the night. Arrived, entered room, and found the chain lock unattached from the door frame. Called the number on the office door and was met with extremely poor customer service. I ultimately chose to not stay and was not refunded by the property.
Chain lock unattached from door frame
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was conveniently located to shopping, beaches, etc. Laura was super accommodating and I’ll certainly recommend this place. I had the best night sleep even thought it was located on Rt. 28 but it was set back from the road. The landscaping was over the top and you’d expect to see these plantings at the Chatham Bars Inn. Kudos to your gardener/landscaper.
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The employees were extremely friendly and helpful. The property is old. We thought it was quaint but not in the least fancy.
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and cozy. I liked that parking was right outside my door . It also was quiet and, as a woman travelling on my own , I felt very safe. The Inn was well situated for me. I will book, again, in the future.
Stayed 6 nights in Jul 2021
Verified review

6/10 Okay

Disliked: Staff & service
Our rooms were basic, clean, and comfortable. No frills; water bottles in room, iron with small board, shower mounted soap,shampoo and conditioner. Sturdy paper cups, liquid hand soap. Good cable television,connection delays for internet because a new system had been installed just the day before. In room coffee would be appreciated..
Stayed 2 nights in Jul 2021
Verified review

6/10 Okay

Disliked: Amenities
Property is a bit dated.
Stayed 2 nights in Jul 2021
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Great location but not up to par.

Very easy early check in! The 2 bedroom cottage is a good size place with full kitchen, great parking, convenient location,and shampoo/conditioner dispenser. AC unit is in the living room window and works great for that room. Yet it does not sufficiently cool the other 2 bedrooms. Even with the fans going it's uncomfortably hot on a summer day. The wifi is horrible. You wont even use it. A TV in the rooms would be great. With those improvements I would give it a high rating but without it, you wont be happy paying a high price like I did in high-demand season.
Stayed 5 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We arrive and the landscaping and outside appearance are excellent. A gentleman checked us in who was very nice and helpful. Our room was just cleaned and it was immaculate. The property is old, but charming. It is quiet. The beds were comfortable. The bathroom is very small but water pressure was on point. Our fridge was broken and that was unfortunate as we needed one but it could have just happened. Its in a good location and while it is not fancy by any means it is a safe and clean place to stay while visiting the area.
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean. Affordable and a great location. Staff was very accommodating.
Stayed 2 nights in Jun 2021
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My room was nice for the price and location was perfect. I had a problem getting hot water in the shower. I talked to the owner about it and he said i have to let it run in the morning because the pipes are under the building. I let it run about 15 minutes and was only able to get it just short of hot. Also didnt realize that most of the guests are workers who come in from off cape area to work on the cape and had a problem with my male "neighbor" who invited a couple of "ladies" over and they were very loud and walls are thin. Around 11:30 I had to go outside and ask them to keep it down or move the party to another room. The noise went on ALL night. I finally fell asleep around 3am. Wont be staying there again.
Stayed 4 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inn was located on quiet main road, close proximity and easy access to all that’s offered in the area.
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean. Beds and bedding were very comfortable. Heater kept room cozy and warm. Iron and board d where just what I needed.
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice that we got a last minute Reservation.The rooms were nice.Worth the Price. The one thing i didn't care for was Constantly walking into the legs of the Beds.(They hurt) lol.
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
Our room was ok but could be cleaner.
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Santuit Inn was the best hotel I’ve stayed in on the Upper Cape. The staff was friendly and helpful, the room was super clean and tastefully decorated. We really appreciated the comfortable bed and how new all the furniture was. Definitely will return to stay here again!
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Room comfort

Excellent Location

Santuit Inn works well for us because it is very close to our friends' home. So...location is excellent, beds are okay, amenities okay, maid service okay. Service at reception great! Had a minor issue with toilet and it was repaired very quickly. Condition of room okay with a couple of areas that need some attention. Will we stay here again? Likely!
Stayed 5 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
relaxed, clean, comfortable and accessible. Friendly staff, who respected privacy but were available if. Needed/requested
Stayed 2 nights in Oct 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a motel in very poor shape. Needs major renovation
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The Santuit Inn is a perfectly pleasant place. Check in and out were efficient and staff were warm and friendly. The room itself was clean and tidy, with a few repairs which were needed (patches in the wall, cracks in the tile) which did not impact our stay at all. The location was convenient, parking was simple, and we were pleased with our stay.
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Disliked: Cleanliness
I was not impressed with the property. We were placed on a room with carpet an awful musty smell. The bathroom was dirty. I asked to get a new room and the receptionist was quickly to accommodate our request. The room does not have a microwave nor a mini refrigerator. They charge extra for it. I have stayed a better places on the Cape, and would not return to this one.
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman who checked us in also appeared to be cleaning rooms. She was very accommodating when we showed up 2 hours before check in time. The one thing we found odd is we had to ask for all the amenities individually: coffee maker, ice bucket and ice, etc. We had no access to more ice; we had to go to the office to ask for more.
Stayed 2 nights in Aug 2019