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Alex Hotel & Spa

Property class: 3

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Photo gallery for Alex Hotel & Spa

A modern indoor space with a glass ceiling, a central seating area, and various plants. - Alex Hotel & Spa (Marseille)
Property video
A hotel room with a large bed, a balcony with chairs, and a view of a cityscape. - Alex Hotel & Spa (Marseille)
A spa area with a pool, seating, and decorative walls. - Alex Hotel & Spa (Marseille)
A modern hotel lobby with a reception desk, seating area, and patterned floor. - Alex Hotel & Spa (Marseille)
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Alex Hotel & Spa. Treat yourself to a massage at the onsite spa. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Club Room

A modern hotel room with a wooden accent wall, a bed with white linens, a desk with a chair, and a mounted TV.

Club Room

8.4 out of 10
Very good
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

A hotel room with a bed, bedside table, chair, TV, and a poster on the wall.

Deluxe Room

9.2 out of 10
Wonderful
(29 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, and a window.

Junior Suite

9.0 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Suite

A modern hotel room with a sofa, a bed, a desk with chairs, a TV, and a partition with vertical slats.

Superior Suite

10.0 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Signature Suite

A balcony with a table and chairs, a view of the cityscape, and a sunset.

Signature Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Belsunce, a neighborhood in Marseille, Alex Hotel & Spa is near a metro station. Grand Port Maritime de Marseille and Marseille Provence Cruise Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Calanques National Park and Cassis Beach. Looking to enjoy an event or a game while in town? See what's happening at Velodrome Stadium or Le Dôme. Visit our Marseille travel guide
Map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001

What's nearby

  • A bakery with a checkered floor and a chandelier.
    La Canebiere
    5 min walk - 0.3 miles
  • Memorial De La Marseillaise
    5 min walk - 0.3 miles
  • University of Aix-Marseille I
    6 min walk - 0.4 miles
  • Cours Julien
    9 min walk - 0.5 miles
  • Le Panier
    11 min walk - 0.6 miles

Getting around

  • St. Charles Station
    1 min walk
  • Marseille Saint Charles Station
    3 min walk
  • Marseille - Provence Airport (MRS)
    30 min drive

Restaurants

  • EXKi
    3 min walk
  • L'Ecomotive
    1 min walk
  • Sur le Pouce
    4 min walk
  • Brasserie le Grand Escalier
    1 min walk
  • Saveurs Du Dong
    3 min walk

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Alex Hotel & Spa pet-friendly?

Yes, Alex Hotel & Spa allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Alex Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Alex Hotel & Spa?

Check-out is at noon.

Where is Alex Hotel & Spa located?

Located in Belsunce, this spa hotel is within a 10-minute walk of La Canebiere, University of Aix-Marseille I, and Memorial De La Marseillaise. Centre Bourse and Jardin des Vestiges are also within 15 minutes. St. Charles Station is only a 2-minute walk and Noailles Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Alex Hotel & Spa Reviews

9.0

Wonderful

9.4

Cleanliness

7.4

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 504 out of 839 reviews
Rating 8 - Good. 242 out of 839 reviews
Rating 6 - Okay. 61 out of 839 reviews
Rating 4 - Poor. 12 out of 839 reviews
Rating 2 - Terrible. 20 out of 839 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lovely bathroom and shower. Staff was extremely nice and helpful.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room, jelpful staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel to stay at!!! The staff were so lovely and the beds and room were very comfortable.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
A well located modern hotel with clean rooms.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff Central location to the main railway station Clean Good continental breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to train station but try and get a room not facing the train station due to noise. Wc was seprate to the shower which is a minor niggle. 15 mins walk to old port and lots of shops nearby. Lots of mainly Arab food places open late and very early and dead cheap on the door step. Feels relatively safe despite the riots dying down. Mareilles is not dangerous like the media states. Metro station faces the hotel. Pool use costs extra and I was not aware of this, need to pay 30 euro for a reservation slot. Airport shuttle starts at 3.30 am each day (?) but was cancelled on my arrival due to strikes but no issues on way back at 4am. 15 euro single ticket to airport.
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and clean. Nice staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly unforgettable experience in a breathtaking setting! We were absolutely charmed by both the venue and the exceptional service. Every detail has been thoughtfully designed and beautifully presented. We highly recommend this place to anyone looking for a memorable experience!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was brief but the staff and accommodations were fantastic. I arrived after 1 am and they were there to help and ensure the check-in was easy. Would highly recommend this hotel!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa, breakfast, and spacious room with strong shower. Didn’t like the people hanging around out front.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location across the street from Gare St Charles though difficult to find on arrival from train station. Walking distance to Vieux Oort, good restaurants, cafes, marseille sights.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great room, great staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Right across the street from the train station. Very clean, very friendly staff and excellent breakfast. I wouldn’t hesitate to stay here again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel well situated for train station in Marseille. Rooms are quite small but comfortable and the hotel has good facilities eg lounge and spa. Staff are incredibly efficient and friendly. My friend left a pair of trousers in the room when we departed after first night but when we returned several days later staff had retrieved them and they were waiting for her.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to the station. My room was clean and comfortable with a view to the station. I liked that they provided water in the room. Staff were helpful and courteous. The only negative thing I can think about is that they did not offer the 25% off for the spa that Orbitz gave me as a perk.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and bright. Large bathroom with separate toilet closet. Room safe. Free bottled water, coff and tea. Nice guest lounge with a pool table. Breakfast is also offered. They have a spa and a gym. Across the start from the train station 40 minutes from the airport.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel to stay

nice hotel, comfort room and have the equipment and amenity we need, convenient location, will stay again.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Convenient hotel with great proximity to the train station. Room was clean and comfortable
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean room and bathroom , towels changed every day. Very friendly helpful staff on reception
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet hotel

Very helpful staff with good restaurant suggestions.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect proximity to the train station and all the sites
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel, great sleep. Location is perfect.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Central location Very pleasant staff.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
From the outside you don’t know what to expect. When you pass the door, you find this little gem, great hospitality, nice clean rooms. Good breakfast. Across the St Charles tube station. Perfect for transport.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Location is good
Stayed 1 night in May 2025