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Riad Elisa

5.0 star property
Luxury riad with a full-service spa connected to a shopping center in Marrakech

Choose dates to view prices

Riad Elisa, in Marrakech's heart, offers a peaceful retreat with an indoor pool and garden. Enjoy local flavors at the on-site restaurant and relax with spa massages and facials. Free WiFi, daily manager's receptions, and warm assistance from multilingual staff are available.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | View from room

Standard Double Room, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, premium bedding, in-room safe, desk

Luxury Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Ksour Rue Sidi Lyamani nº 21, Marrakech, 40000

What's nearby

  • Dar el Bacha Palace - 1 min walk - 0.1 miles
  • Souk of the Medina - 5 min walk - 0.3 miles
  • Jemaa el-Fnaa - 5 min walk - 0.3 miles
  • Le Jardin Secret - 5 min walk - 0.3 miles
  • Koutoubia Mosque - 7 min walk - 0.4 miles

Getting around

  • Marrakech Central Station - 8 min drive
  • Menara Airport (RAK) - 14 min drive

Restaurants

  • ‪Argana - ‬7 min walk
  • ‪Safran By Koya - ‬4 min walk
  • ‪Kabana - ‬4 min walk
  • ‪L'adresse - ‬5 min walk
  • ‪Bab Ftouh - ‬7 min walk

About this property

Riad Elisa

Luxury riad near Jemaa el-Fnaa
Koutoubia Mosque is located near Riad Elisa, which provides a free daily manager's reception, a terrace, and a coffee shop/cafe. Indulge in a body scrub, a body wrap, and a body treatment at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this riad include:
  • An indoor pool
  • Continental breakfast (surcharge), express check-in, and luggage storage
  • Concierge services, coffee/tea in the lobby, and a 24-hour front desk
  • Massage treatment rooms, barbecue grills, and a porter/bellhop
Room features
All guestrooms at Riad Elisa boast comforts such as premium bedding and air conditioning, in addition to perks like separate sitting areas and bathrobes.
Extra amenities include:
  • Heating and ceiling fans
  • Bathrooms with bidets and free toiletries
  • 26-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

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Jardins de Lina & Léa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 100
  • A tax is imposed by the city: EUR 4.17 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 18 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Riad Elisa Marrakech
Elisa Marrakech
Riad Elisa Riad
Riad Elisa Marrakech
Riad Elisa Riad Marrakech

Frequently asked questions

Does Riad Elisa have a pool?

Yes, this property has an indoor pool.

Is Riad Elisa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Riad Elisa?

Check-in begins at 2 PM.

What time is check-out at Riad Elisa?

Check-out is at noon.

Where is Riad Elisa located?

Located in Medina, this luxury riad is within a 10-minute walk of Dar el Bacha Palace, Jemaa el-Fnaa, and Koutoubia Mosque. Majorelle Garden is 1.5 mi (2.4 km) away.

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Reviews

Riad Elisa Reviews

8.2

Very Good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

9.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 58 out of 120 reviews
Rating 8 - Good. 32 out of 120 reviews
Rating 6 - Okay. 14 out of 120 reviews
Rating 4 - Poor. 6 out of 120 reviews
Rating 2 - Terrible. 10 out of 120 reviews

Reviews

8/10 Good

ISAAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personnel très compétent et très accueillant.
Stayed 7 nights in Aug 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad magnifique à la décoration subtile, idéalement situé dans la médina. Les suites juniors sont spacieuses et agréables, le Spa étant tout simplement splendide avec des soins au top. La restauration n'est pas en reste avec un petit déjeuner copieux et des plats délicieux. Enfin le personnel est d'une gentillesse et serviabilité parfaites. Merci pour ce magnifique séjour en famille !
Stayed 4 nights in Apr 2022

10/10 Excellent

mujahid

Liked: Cleanliness, staff & service, property conditions & facilities
What a nice hotel love the area the hotel spa was amazing to
Stayed 3 nights in Mar 2022

2/10 Terrible

Anon, Boston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to check in, the hotel was closed without prior notice.
Stayed 3 nights in Mar 2020

8/10 Good

Mrs Mary swift

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is just perfect! The riad is stunning and the staff are totally amazing! The rooftop is a must visit as it’s beautiful. A perfect riad and location for a Marrakesh trip
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property 2 months ahead of time. The day of my arrival they cancelled on me and said they did not have room for my reservation
Stayed 10 nights in Dec 2019

4/10 Poor

Lina

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Für diesen Preis ist dieser Riad nicht empfehlenswert. Wir hatten als erstes ein Zimmer es hat nach Kanalisation gerochen, wir konnten anschliessend das Zimmer wechseln. Zudem hatten wir 1 Tag lang kein Wasser und 2 Tage kein W-LAN. Die Austattung vom Riad sieht schön aus jedoch ist es in jedem Zimmer sehr kalt. P
Stayed 7 nights in Dec 2019

10/10 Excellent

frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe Riad au cœur de la médina

Très beau Riad avec de belle chambre et un SPA magnifique. Le Riad est proche de tous se qu’il y a à visiter.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unwelcoming to guest also be careful of the staff trying to pocket your cash instead of using the credit card machine when paying for breakfast Sketchy employees!!!!!! Extremely limited staff available. Spa is okay but massage therapist were probably trained in the Amazon jungle I could massage myself better
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente disponibilité du personnel. Je n'ai pas aimé la mauvaise communication entre le riad et expedia. La première nuit n'était pas confirmée par le riad alors qu'elle l'était par Expedia, conclusion : pas de chambre disponible !
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Zen Riad

Riad Elisa was our favorite in Marrakech! It’s very clean and has a more modern / zen vibe and look. The rooftop terrace was beautiful for drinks at sunset. The staff were all very nice and helpful and the location was ideal. Easy to find right on the edge of the Medina and near a part of the souk that was easier to navigate. We did not do breakfast there as it was overpriced when most places include it and there airport pickup is overpriced too. But those are the only downfalls. Everything else was awesome and would definitely stay there again.
Stayed 3 nights in Oct 2019

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très beau Riad confort avec un magnifique Spa

Riad très facile d'accès - très beau bien maintenu le Spa est réellement magnifique Très bon accueil mais service manquant de présence
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and couldn’t help us enough.
Stayed 5 nights in Sep 2019

10/10 Excellent

Federico, Roma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulito, fresco in una zona comodissima! Personale impeccabile!
Stayed 4 nights in Sep 2019

10/10 Excellent

Quentin, Nice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loubna est une personne géniale, qui permet une intégration parfaite et sait résoudre tous les problèmes encore un rien de temps. Sa bonne humeur et ses conseils ont contribué à notre voyage qui s’est déroulé à la perfection ! Merci aussi aux équipes de nettoyage et au gardien de nuit pour leurs rapidité et leur efficacité ! Je conseille les yeux fermés !
Stayed 5 nights in Aug 2019

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip this place

Not good bad staff, bad attitude, dirty rooms!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

I went with my friend and the stay was amazing. The place is super clean. The dinner was nice. I would just suggest a change in breakfast cause it was the same everyday. Other than that i had an amazing time at Riad Elisa
Stayed 4 nights in Aug 2019

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing road. Staff makes you feel like family.

It was amazing. Beautiful quaint stay. Right in middle of Luxor District of old marrakech. Great experience rather than a resort hotel.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location in a very good place. Good services and people.
Stayed 6 nights in Dec 2018

8/10 Good

Alys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location! Warm Service and Very Clean!

Choose the Deluxe rooms the Duplex are small and on the lower floor, and ask for a room away from the main door if you don't want to be woken in the night from other guest coming back. Overall perfect location and relax Riad for your visit to Marrakech. Good food with a relaxed Spa! all you need. Enjoy!
Stayed 6 nights in Jun 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Booked a suite duplex with downstairs patio. Was “upgraded” to a room with no patio and was unable to get our original room because they had given it away to someone else. Bathroom door handle was broken off on the inside, so you had to leave it open or have someone let you out when you were finished.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Building is impressive and has been nicely restored, but remains a work in process. - Air conditioning cut out during 2 of the nights at the Riad and room was sweltering without it - No keys are provided to Riad entrance door, which is locked overnight and attended by a night manager - we were woken up by repeated loud knocking in the early hours of one morning - Rooftop is still closed and apparently under renovation for another 3 months; had this been clearer at the time of booking, would likely have selected a different place to stay
Stayed 5 nights in May 2019

4/10 Poor

Verified traveler

Disliked: Amenities
The reception room and courtyard were beautiful, however, I am quite disappointed in the rooms. There was a huge issue with the plumbing in both of the rooms I booked. I would find leaks/puddles of water outside of the bathroom in the morning, and there was also a pungent odor upon entering the room itself throughout the entire duration of our stay. It is important to note that the front desk/concierge closes at night so if you would like to contact someone regarding such issues, you must do so during the day.
Stayed 3 nights in May 2019

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Property

What an amazing property! First, the location, just inside the old city walls & a short walk from the main square, was on point!! The staff was welcoming & helpful, rooms super clean & comfortable. Don’t miss the traditional Haman offered by their spa. The spa was a lovely setting to relax after the chaos of the old city streets. Definitely plan to stay again, hopefully soon.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Ha soddisfatto le nostre aspettative. Posizione strategica, a due passi dalla piazza centrale, personale disponibile e cortese, colazione abbondante e di qualità. Ci ritorneremo sicuramente!
Stayed 2 nights in May 2019

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