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Mardiva Otel

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A swimming pool with a starry ceiling, lounge chairs, and a modern architectural design. - Mardiva Otel (Mardin)
A hot tub with wooden flooring and candles. - Mardiva Otel (Mardin)
A room with a glass table, two grey upholstered chairs, a wicker hanging chair, and a window with a view of distant hills. - Mardiva Otel (Mardin)
A hotel lobby with a reception desk, a staircase, and a sign indicating the exit. - Mardiva Otel (Mardin)
A hotel room with a wooden headboard, a bedside table with a lamp, a phone, and a cup. - Mardiva Otel (Mardin)
A free breakfast buffet, 2 coffee shops/cafes, and a garden are just a few of the amenities provided at Mardiva Otel. For some rest and relaxation, visit the sauna or the steam room. In addition to a gym and a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room 1

A hotel room with a wooden headboard, a bedside table with a lamp, a phone, and a cup.

Standard Room 1

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Large Twin Bed

View all photos for Standard Room 3

A hotel room with two beds, a desk, and a wardrobe.

Standard Room 3

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Large Twin Bed

View all photos for Suite

A neatly made bed with white and maroon pillows, a rolled-up magazine, and scattered rose petals.

Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Artuklu, a neighborhood in Mardin, is home to Mardiva Otel. Kirklar Kilisesi and Şahkulubey Mansion are local landmarks, and some of the area's attractions include Mardin Sanat Merkezi and Hammam (Traditional Turkish Bath). Visit our Mardin travel guide
Map
Nur Mah., Vali Ozan Bulvari No:131, Artuklu, Mardin, Mardin, 47060

What's nearby

  • Mardian Mall AVM
    6 min drive - 4.9 miles
  • Mardin Sanat Merkezi
    7 min drive - 3.6 miles
  • Mardin Museum
    8 min drive - 6.7 miles
  • Mardin Castle
    9 min drive - 6.9 miles
  • Kasımiye Medresesi
    9 min drive - 5.8 miles

Getting around

  • Mardin Station
    13 min drive
  • Mardin (MQM)
    23 min drive

Restaurants

  • Arabica
    3 min drive
  • Ali Baba Restaurant
    4 min drive
  • Ose Restaurant
    3 min drive
  • O&A House
    4 min drive
  • Camelya Cafe
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 coffee shops/cafes
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of TRY 80
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Slippers

Entertainment

  • 55-cm LCD TV with cable channels

More

  • Air conditioning
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from September 5 2026 to December 31 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TRY 200.0 per day
Cribs (infant beds) are available for TRY 150.0 per day

Property payment types

  • Visa

Important information

Optional extras

  • Crib (infant bed) fee: TRY 150.0 per day
  • Rollaway bed fee: TRY 200.0 per day
  • Hosted evening meal: TRY 80

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
Property Registration Number 21352

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility

Frequently asked questions

Does Mardiva Otel have a pool?

Yes, this property has an indoor pool.

Is Mardiva Otel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mardiva Otel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mardiva Otel?

Check-out is at noon.

Where is Mardiva Otel located?

Located in Artuklu, this hotel is 3.1 mi (5 km) from Mardin Sanat Merkezi and within 6 mi (10 km) of Mardian Mall AVM and Kirklar Kilisesi. Latifiye Mosque and Mardin Museum are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mardiva Otel Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 114 out of 210 reviews
Rating 8 - Good. 53 out of 210 reviews
Rating 6 - Okay. 14 out of 210 reviews
Rating 4 - Poor. 17 out of 210 reviews
Rating 2 - Terrible. 12 out of 210 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Good price, mediocre service, lame breakfast

The price for the room and the beds were the only good things about our stay. The staff does not speak English at all, not even reception. At the spa the girl there did not understand the words swimming pool or towel, quite bad and impossible to communicate, then afterwards they wanted to charge us for tue swimming cap without telling first about it. The breakfast was Ok, but no coffee at all! Only instant coffee and the coffee machine, Nescafé, which was broken. A real shame since Turkey has very good coffee.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
No english speaking staffs have but very good value for money!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended no complaint.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bra
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Mardiva. The rooms are spacious and beds very comfortable. The staff are very helpful. Buffet Turkish breakfast is included. The indoor sports centre is huge and the heated pool and sauna were spotlessly clean (they have women/men only days). There are minibusses that pass by the hotel every few minutes it seems and a couple go directly to the old city so very convenient even though the hotel is a little out of Mardin city. I would definitely go back and recommend it highly. Great value for the money.
Stayed 2 nights in Oct 2022
Verified review

6/10 Okay

Disliked: Amenities
Fairly basic. No air conditioning. Noisy at night
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
My son chose this hotel because of swimming pool. However, we learned when we arrived at the hotel that days of the week is divided for men and women. That day was women's day and we learned we are not allowed to use the pool that day but next day. We would stay only one night. So, we had to cancel our reservation. The staff at the reception were helpful but it is not nice to mention that swimming days are divided between men and women on their website.
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I needed to check out early, and front desk told me that as long as Expedia makes the change they would too and would also refund me. Then 2 days later, i get an email from Expedia saying that the hotel is not going to refund me. So I just thought that was not ok to lie to me and then go against their word when I left. Another thing is when I arrived my friend was going to help me with my stuff at 9 am and they would not allow him to come up. So he had to wait in the lobby until I was ready to leave the hotel and everytime I entered the hotel the staff wouldn’t even look up off their cell phones to see me walk in. So I don’t understand why they caused us such an inconvenience at check in.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Freundlich
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Temiz oda kahvaltı vardı
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Memnun kaldık. Personel saygılı ve yardimseverdi.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
herşey çok güzeldi, temiz ferah, kahvaltı da güzeldi
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Şehre biraz uzak ama yeni ve temiz bir otel. Kahvaltı çok güzeldi. Genel olarak çok memnun kaldık.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Müşderi anlayışı ve oda bakımları çok iyi sabah kahvaltı baya iyidi ama kapalı havuzu bize denk gelmedi 2 gece kaldık geldiğimiz gün bakımdaydı bir sonra ki gün bayanlarında kullanamadık
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Odalar temiz ve sessizdi bize göre . Spor salonu ve yüzme havuzu deneyimim çok güzeldi. İkisi de iyi ve temizdi
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Çalışanlar güleryüzlü değildi odaların izalasyonu kötüydü
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Temiz ve konforlu. Mardine tekrar gitsem yine tercih ederim
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Her şey harikaydı çok memnun kaldım
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tam fiyat performans oteli bir sonraki gidişimizde yine ilk tercihimiz olacak çok teşekkürler
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otelin konumu temizliği çalışanların ilgisi iyi ve güzel di.odalar ferah kullanışlı.kahvaltı mükemmel derece de güzel di.çok beğendik tekrar gelmek konaklamak isteriz.teşekkürler
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Odalar da söylenmesine rağmen su yoktu mini bar ücertli olmına rağmen boştu bunlar dışında otel çok temiz ve güzel
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Merkeze yakın gayet düzgün bir yer biz çok memnun kaldık
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Otel karşılama ve temizlik elemanlarından sınıfta kalır. Ama yönetim sorunlara ciddi bir şekilde eğilip çözüyor.misafir dostu. Ve en mükemmel özelliği fitnes. Süper makinalar var . Hanımlar la dönüşümlü kullanılan kapalı havuz, hamam ve sauna var. Hepsi çok bakımlı ve temizdi.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Kahvaltı güzel
Stayed 1 night in Apr 2026