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Fairouz Otel

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Photo gallery for Fairouz Otel

A bedroom with a stone ceiling, a bed with a blue headboard, a nightstand, a desk with a plant, and a small Christmas tree. - Fairouz Otel (Mardin)
A buffet table with various dishes and utensils. - Fairouz Otel (Mardin)
A stone building with arched windows and a balcony. - Fairouz Otel (Mardin)
An outdoor dining area with stone walls and arched windows, featuring tables and chairs. - Fairouz Otel (Mardin)
A stone-walled room with a reception desk, a chandelier, and a digital display board. - Fairouz Otel (Mardin)
Consider a stay at Fairouz Otel and take advantage of a free breakfast buffet, a free grocery shopping service, and a terrace. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a garden and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Room service

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Exclusive Double or Twin Room, 1 King Bed, Balcony, City View

A bedroom with a stone wall, a bed with a blue headboard, a wooden chair, and a view through an open door.

Exclusive Double or Twin Room, 1 King Bed, Balcony, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 1 Double Bed, Patio, Garden View

A bedroom with a stone ceiling, a bed with green and white bedding, a chandelier, and a red chair.

Classic Room, 1 Double Bed, Patio, Garden View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Room, Bathtub, Courtyard View

A room with a stone wall, a bed with a canopy, a wooden chair, and a small Christmas tree.

Deluxe Room, Bathtub, Courtyard View

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds, Jetted Tub, City View

A room with four beds, a desk, and a chair.

Family Room, Multiple Beds, Jetted Tub, City View

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free wired internet

View all photos for Comfort Room, Multiple Beds, Courtyard View

A bedroom with a stone ceiling, a bed with a wooden headboard, a red chair, and a mirror on the wall.

Comfort Room, Multiple Beds, Courtyard View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

View all photos for Design Room, 1 Double Bed

A bedroom with a stone wall, a wooden door, a bed with a blue bedspread, a nightstand, and a radiator.

Design Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Luxury Room, 1 King Bed, Sauna

A bathroom vanity with a gold faucet, a decorative bowl sink, and various personal care products including soap and cotton buds.

Luxury Room, 1 King Bed, Sauna

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free wired internet

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free wired internet

DOUBLE STANDARD

  • Sleeps 4
  • Free wired internet

About the neighborhood

Located in Artuklu, a neighborhood in Mardin, Fairouz Otel is in a shopping district. Sabanci City Museum and Mardin Museum are cultural highlights, and some of the area's landmarks include Kirklar Kilisesi and Kasımiye Medresesi. Hammam (Traditional Turkish Bath) and Mardin Sanat Merkezi are also worth visiting. Visit our Mardin travel guide
Map
Gül Mah. 272 Ali Gedik Sok No. 18, Artuklu, Mardin, Mardin, 47100

What's nearby

  • Sakıp Sabancı Mardin City Museum
    3 min walk - 0.2 miles
  • Sabanci City Museum
    3 min walk - 0.2 miles
  • Zinciriye Medresesi
    10 min walk - 0.5 miles
  • Great Mosque of Mardin
    11 min walk - 0.6 miles
  • Mardin Castle
    11 min walk - 0.6 miles

Getting around

  • Mardin Station
    21 min drive
  • Mardin (MQM)
    36 min drive

Restaurants

  • Gazi Konağı Butik Otel
    5 min walk
  • Besim Usta Kebap Salonu
    18 min walk
  • Filinta Cafe
    19 min walk
  • Merlin Konağı
    3 min walk
  • Karin Kebap&pizza
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • Couples/private dining

Things to do

  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • Built in 1300
  • Communal living room
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - January 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Freezer
  • Griddle
  • Ice maker
  • Meal delivery service
  • Microwave
  • Mixer
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Check-out

Check-out before 12:30 PM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2021-47-0028

We should mention

This property does not have elevators

Frequently asked questions

Is Fairouz Otel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Fairouz Otel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Fairouz Otel?

Check-out is at 12:30 PM.

Where is Fairouz Otel located?

Located in Artuklu, this hotel is steps from Sabanci City Museum, Hatuniye, and Melik Mahmut Mosque. Sakıp Sabancı Mardin City Museum and Hammam (Traditional Turkish Bath) are also within 10 minutes.

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Reviews

Fairouz Otel Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 50 out of 76 reviews
Rating 8 - Good. 16 out of 76 reviews
Rating 6 - Okay. 3 out of 76 reviews
Rating 4 - Poor. 2 out of 76 reviews
Rating 2 - Terrible. 5 out of 76 reviews

Reviews

Verified review

10/10 Excellent

Azhin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kindness Above All

From the moment we arrived, we were met with a warmth that felt genuine - not just professional courtesy, but true hospitality. The staff didn’t just serve, they cared, anticipated, and made us feel not just welcomed, but truly seen.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Sasha

Liked: Cleanliness, staff & service

Great location - Lots of Stairs

Great location; walking distance to the museum and many shops and restaurants. We parked as close as GPS suggested, called the hotel, and staff arrived quickly to help with luggage and guide us to the hotel. Unfortunately, the only available room didn't have a window! Not mentioned when booking. Also, tiny entrance; my 6 ft. 3 husband had to crouch down to get into the room. The location is on the side of the hill below the castle. Very picturesque but lots of stairs everywhere.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Michael

Lovely room and view, staff could not have been any friendlier. Driving a car there is almost impossible, GPS navigation takes you everywhere but the hotel. There is no parking, despite what description says. It’s free-for-all parking nearby (if one can find a spot after fighting crowded streets and traffic). Then one has to carry suitcases/belongings up stairs and through alleys to get to the hotel. Our room was very nice, but the internet/wifi did not work. Staff delivered fresh fruit plate as an apology—it was delicious, but was 11PM. Breakfast buffet was sumptuous and delicious. Old Mardin is all within walking distance and spectacular. Front desk gave us great dining and sightseeing recommendations.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow ! Beautiful boutique hotel in wonderful Mardin
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel down an alley at the end of the main street of the old town. Like most of the houses in Mardin the hotel is on multiple different levels, so lots of steps! We had a very pleasant stay and particularly enjoyed the terrace.
Stayed 4 nights in Jun 2024
Verified review

4/10 Poor

Mehmet

Disliked: Staff & service, property conditions & facilities, room comfort
We didn't like the breakfast. Fried vegetables.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Vasilina

Liked: Cleanliness, staff & service, amenities
I was in love with a view from teras Stuff was very pleasant and helpful Very nice breakfast Just my room was without window and it was pretty dark inside but it wasn’t a big deal for a few nights
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

MEHMET

Liked: Cleanliness, property conditions & facilities, room comfort
.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort

At the edge of town, for those able to walk a lot.

I like the room I had. However, I did not know that the hotel is at the end of the village and there is a walk between the road to the hotel. A long traffic jam in the morning. If you like a quiet place to stay and do not mind walking, it is a fine hotel. A nice view from the terraces, but a lot of stairs to navigate. An adequate service.
Stayed 1 night in Nov 2021
Verified review

2/10 Terrible

Carlos

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the bathroom was terrible, you would get in through the shower, the shower had a hose, that got the bathroom all wet, and has a sewer smell. very overpriced
Verified review

8/10 Good

Levent

Liked: Cleanliness, staff & service, property conditions & facilities
Köpeğimiz ile birlikte konskladık, kahvaltı çok iyi idi, personel çok yardımseverdi
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Dogan omer

Disliked: Cleanliness, staff & service, amenities
yatak rahatsız ediciydi banyo tuvalet aynalar çok alcaktı. yeteri kadar özenli ve temiz gelmedi. fiyat performans olarak çok pahalı. kahvaltı yeri çok kötü ve bir çok kişi yarım bırakıp kahvaltıyı gitmişti. lezzet yok . arabayı park ettikten sonra da 5 dk yürüme mesafesi vardı çamurlu merdivenlerde .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Özge

Liked: Cleanliness, staff & service, amenities
Oda temizliği, çalışanların ilgisi, imkan ve özellik .. düşündüm de hepsi çok iyiydi ☺️
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

ipek

Liked: Cleanliness, staff & service, property conditions & facilities
genel olarak temiz otel,medya iletişimleri çok iyi.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Esra

Liked: Staff & service, property conditions & facilities, room comfort
kahvaltı tazeydi ancak alan olarak çok basık havasız bir yerdi. odada çarşaflarımız kirliydi ancak hemen değiştirdiler. çalışanlar çok yardımsever ve güleryüzlü. ulaşım açısından biraz sıkıntılı araçtan indikten sonra belirli bir mesafe yürümek gerekiyor ancak otel çalışanları bavullar için yardımcı oluyorlar. genel olarak mardin ambiyansını yansıtan bir otel. tamamen beklentiyle doğru orantılı. eğer mardini yaşamak mağara konseptinde konaklamak istiyorsanız çok memnun kalırsınız ama bina konsepti seviyorsanız size göre değil. Tekrar gidip konaklayabilirim. otel çalışanlarına teşekkür ederim
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Tugrul

Liked: Cleanliness, staff & service, room comfort
Evet tazeydi. Kedimizi de götürdük bir sorun çıkmadı.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Gulsah

Liked: Cleanliness, staff & service, amenities
Odalar tertemiz, kahvalti cok guzel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Sedat

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal war sehr nett hat uns auch ein Taxi organisiert zum Flughafen zum guten Preis.sehr hilfsbereit alle. Aussicht war sehr gut.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

MINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宿泊はとても良かったです。駐車場からホテルまでがちょっと遠いので、ち
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Mustafa Serhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mardin Seyehatimizi Guzellestiren Deneyim

Calisanlarinin son derece saygili ve terbiyeli olduklari soz edilmesi gereken en onemli arti puanlariydi. Sadece ust katlardaki odalar ile alt katlardaki odalarin klima sistemleri bir kez daha gozden gecirilmeli. Biz memnun kaldik ve tavsiye ediyoruz,
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

ömür Ekrem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harika bir deneyim

Otele varır varmaz sıcak bir karşılama ve yardımseverlikle karşılaştık. Oda çok güzel ve temizdi. Çalışanlar çok içten ve yardımseverdi. Kahvaltı çok güzeldi. Konaklamamız süresince tek bir pürüzle bile karşılaşmadık. Rahatlıkla tavsiye ederim.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

DERYA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vasat bir konaklamaydı. Yerin dibinde daracık bir oda verilmişti. Ölmeden mezara girmiş gibi hissettim basık ve küçücük odada. Aracınızı otoparkları olmadığı için sokağa park ediyorsunuz fakat araç park yeri ile otel arası yol yorucu çünkü merdiven ve taşlık engebeli yokuşlardan geçmek zorundasınız. Biz baya zorlandık valizlerimizi taşırken. Ayrıca daha merkezi ve otoparkı olan otel fiyatlarına göre gecelik ücretleri de çok daha yüksek kaldı. Çok daha iyi bir otelde daha az yorularak ve daha az ödeyerek kalabilirdik maalesef.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Nurdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keyifli

Arabayı yakın bir bölgeye park esnasında yardımcı oldular, odanın ambiyansı hoştu, temizdi, kahvaltısı açık büfeydi ve lezzetliydi. Gezilecek yerleri, yöresel lezzet önerilerini içeren listelerin whatsapp'tan iletilmesi incelikli bir paylaşımdı.
oda
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Mert

Liked: Cleanliness, property conditions & facilities, room comfort
Aile için bire bir tek adres
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

hüseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çalışanlar çok yardımsever ve ilgiliydi. Her konuda yardımcı çalışıyorlar. İlgilerine teşekkür ederim.
Stayed 2 nights in Oct 2024