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Artuklu Otel

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Property entrance - Artuklu Otel (Mardin)
Property entrance - Artuklu Otel (Mardin)
Room - Artuklu Otel (Mardin)
Breakfast area - Artuklu Otel (Mardin)
Lobby - Artuklu Otel (Mardin)
Consider a stay at Artuklu Otel and take advantage of a free breakfast buffet, a garden, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Room

Standard Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Family Room

Room

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Single Room, 1 Double Bed

Room

Comfort Single Room, 1 Double Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Artuklu, a neighborhood in Mardin, is home to Artuklu Otel. Mardin Sanat Merkezi and Mardin Museum are cultural highlights, and some of the area's landmarks include Kirklar Kilisesi and Şahkulubey Mansion.
Map
Diyarbakir Mardin Yolu, Mardin, Mardin, 47200

What's nearby

  • Mardian Mall AVM
    6 min drive - 4.7 miles
  • Mardin Sanat Merkezi
    6 min drive - 3.4 miles
  • Mardin Museum
    8 min drive - 6.5 miles
  • Mardin Castle
    8 min drive - 6.7 miles
  • Kasımiye Medresesi
    9 min drive - 5.6 miles

Getting around

  • Mardin Station
    13 min drive
  • Mardin (MQM)
    23 min drive

Restaurants

  • Arabica
    3 min drive
  • Ali Baba Restaurant
    4 min drive
  • Ose Restaurant
    3 min drive
  • O&A House
    4 min drive
  • Camelya Cafe
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free uncovered extended parking on site

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: TRY 50 per vehicle (one-way)
  • Laundry fee: TRY 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Is Artuklu Otel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Artuklu Otel?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Artuklu Otel?

Check-out is at noon.

Does Artuklu Otel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 50 per vehicle applies.

Where is Artuklu Otel located?

Located in Artuklu, this hotel is 2.7 mi (4.4 km) from Mardin Sanat Merkezi and within 6 mi (10 km) of Mardian Mall AVM and Kirklar Kilisesi. Latifiye Mosque and Mardin Museum are also within 6 mi (10 km).

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Reviews

Artuklu Otel Reviews

8.6

Excellent

8.8

Cleanliness

7.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 36 out of 64 reviews
Rating 8 - Good. 17 out of 64 reviews
Rating 6 - Okay. 4 out of 64 reviews
Rating 4 - Poor. 3 out of 64 reviews
Rating 2 - Terrible. 4 out of 64 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rezalet

Otelin Hotels.com ile arasındaki anlaşma sorunu yüzünden 2 ayrı oda tutmama rağmen tek odada kalmak zorunda kaldık çünkü rezervasyonumuz olmasına rağmen oda yok dediler. Odalara toplam 450 lira ödemiştim. Çıkarken otel yönetimi bizden 700 lira talep etti. Her şeyi anlayışla karşıladık hiçbir sorun çıkarmadık lakin 700 lira talep etmeleri fırsatçılıktan başka bir şey değil. Pazarlıkla 500 liraya indirdim. 2 ayrı odaya 450 lira ödemişken, otel bizden tek odaya 500 lira almayı kabul etti.
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preisleistungsverhältnis i. O.
Stayed 1 night in May 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal unfreundlich!!! Besitzer eine Katastrophe und gibt keinen Wert seinen Kunden!!!! Wir hatten 4-5 Tage vor der Anreise gebucht gehabt, als wir im Hotel ankamen behauptete erst ein Mitarbeiter das wir nicht gebucht hätten! Als ich Ihm die Buchungsbestätigung gezeigt hatte meinte er das kann nicht sein!! Nach einer ganzen halben Stunde hatte er unsere Buchung gefunden aber das Zimmer wurde bereits einem anderen Kunden gegeben! Wir haben 1 Stunde warten müssen bis die Organisation gepasst hat! Zimmer war eine Katastrophe dreckig verraucht! Nicht frisch bezogene bette! Als ich mich beschwert hatte und nach einer Lösung verlangt hatte meinte der Besitzer ich solle doch das Zimmer verlassen!!! Nachts um 1 mit meiner Mutter und mit meinem Baby!!!! So eine Unverschämtheit habe ich noch nie erlebt!!!!
Stayed 1 night in Mar 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rezalet

Hotel com dan rezervasyon yaptırıp ödeme yapmama rağmen gittiğimde rezervasyon olmadığını söyleyerek 3 bayan Mardin'de ortada kaldık rezalet bir durumdu kesinlikle tavsiye etmiyorum
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel Kalınır

Otelden çok memnun kaldım lakin odamın yanında galiba yakıt istasyonunun pompaları idi birde yan oda nın tuvalet-banyo dan gelen sesler odanın içinde gibi.. rahatsız edici😔
Stayed 2 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel otel

Güzel, temiz, çalışanları ilgili bir otel. Tavsiye ederim.
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memnunuz

Otel guzel bir gece kaldık. Memnun kaldık. Tavsiye ederim.
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

huzurlu otel

Ailemle konakladım ve çok memnun kaldık. Personel güleryüzlü ve yardimseverdi. temizlik ve kahvaltı son derece iyiydi. tekrardan konaklarım.. eski kent merkezine yaklaşık 7 km idi.arabayla seyahat edenler icin bu bir avantajdir.çünkü eski kent merkezi sıkışık,bol trafikli ve tek yöndür…
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kesinlikle süper bir otel. Konforu çok iyi. Konum olarak da merkeze yakın ve ulaşım kolay.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kısa süreli konaklamalar için ideal. Eski Mardin’i gezmek için oraya yakın yerlerin otopark sorunu olduğu için hem şehir dışında hem de temiz bir yer olduğu için tercih edilebilir. Tek eksik odalarda mini bar olabilirdi o da kısa süreli konaklamalar için acil ihtiyaç değil. Otelin altı aynı zamanda petrol olduğu için market hizmeti de faydalı
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel yeni ve tertemiz, sessiz, resepsiyondaki personel çok yardım sever, fiyat performans açısından mükemmeldi.
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

İyi konum, Temiz, Sessiz.

Her şey için teşekkürler
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiyat performans oteli

Genel olarak iyi bir otel. Kahvaltıda erken uyanırsanız sıcaklar var. Temizlik iyi. Odada mini bar yok.
Stayed 2 nights in Feb 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yeni, temiz bir otel. Aracı olanlar için iyi.

Odalar gayet temizdi. Resepsiyon personeli güleryüzlü ve yardımcıydı. Sadece kahvaltıda sıcaklar erken bitiyor. Aslında 11'e kadar kahvaltı açık. Sıcakları tükendikçe az az getirmeleri daha iyi olur.
Stayed 2 nights in Oct 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not recommended

The good thing is man at reception really cooperative, rooms clean and good space Bad things, first was so far away from cuty center, power goes off every while, NO WATER WHEN WE WOKE UP, we couldn't even wash our faces at morning, it was terrible Breakfast disappointing, so poor, no options just eggs and cheese, although in Hotels.com it said open buffet, the other bad thing is elevator got stuck so we had to take the stairs with our luggages.
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Bilgilendirme ve karşılama "0"

Yanlış bilgilendirme ve İlgisiz karlılama hizmet koca bir "0"
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel şehir merkezine uzak olmasına rağmen çevre otellerden daha uygun ve çalışanlar ilgi ve alakası maksimum seviyede. Otelin dışı dizi yanıltmasın odalar çok güzel dizayn edilmiş.
Stayed 1 night in Aug 2020
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Tesis konum bilgisine Keşke tesisin benzin istasyonunun içinde olduğunu belirtse.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

İçi mükemmel.

Mükemmel bir otel içi tertemiz kahvaltısı süper,çalışanlar efendi mi efendi saygılı uygun lükse yakın bir otel odası.şehirden uzak aracı olmayanlar bence düşünsün taksi vs pahalıya gelir otel bir petrolün üzerine kurulmuş 3 kattan oluşan bir otel Galibinize gitmesin biz artvinden eşimle özel aracımızla gittik diğer mardindeki süslü otellerin pis olduğu yorumları ve bu otelin temiz olduğu yorumuyla bile bile gittik ve memnun kaldık bu fiyata bedava....
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nezih bir otel

Nezih bir otel, tek sorun odalar arasındaki izolasyon çok kötü.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GÜZEL BİR HOSTEL

ODA ÇOK TEMİZDİ. PERSONEL İLGİLİ VE GÜLERYÜZLÜYDÜ. MUTFAK VE KAHVALTI BEKLENTİNİZİ KARŞILAMAYABİLİR. BİR DE ASANSÖRÜNDEN GICIRTILAR GELİYORDU.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gayet temiz ve konforlu

mükemmeldi
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Artuklu Otel

Artuklu Otel, Otel ihtiyacınızı Mardin'de tüm gerekleriyle giderebilecek, çalışanları sıcak ve anlayışlı olan, Mardin gezimizi keyiflendiren gerçekten orta duruma sahip ve Mardin'i gezmeye gitmek isteyen insanlar için ideal bir otel. Çalışanları yöre insanı gibi sıcak ve anlayışlılar. Konum merkeze otobüsle 10 dakika civarında, oteli dışarıdan görünce "bu ne!" diyebilirsiniz. Fakat amacınız X otelinde kaldım demek değilse, uygun bir bütçeyle kaliteli bir hizmet görmek istiyorsanız bu oteli tercih edin. Pişman olmayacaksınız.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok memnun kaldık

Çok memnun kaldık. Çok ilgililer. Çok temiz, yeni bir otel. Sadece şehrin girişinde, merkezden biraz uzakta yer alıyor. Kahvaltısı da çok başarılı. Teşekkürler
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Asansör bozukken kullanılmasın

Asansör ile 1. Kata çıkmak istediğimizde asansör aniden 0 ile 1. Kat arasında bir yerde durdu bu bizi çok korkuttu ilgililere söylememize rağmen bir girişimde bulunulmadı
Stayed 1 night in Oct 2019