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Royal Palm Suite Hotel

Property class: 3.5

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Photo gallery for Royal Palm Suite Hotel

A swimming pool with a blue mosaic tile border and a stone wall in the background. - Royal Palm Suite Hotel (Port of Spain)
A reception area with a wooden reception desk, a TV on a stand, and a staircase in the background. - Royal Palm Suite Hotel (Port of Spain)
A multi-story building with balconies, surrounded by lush tropical vegetation. - Royal Palm Suite Hotel (Port of Spain)
A multi-story building with various shops on the ground floor, including a bakery and a lottery center. - Royal Palm Suite Hotel (Port of Spain)
A man and a woman sitting at a bar with drinks, a bottle of liquor, and a glass carafe. - Royal Palm Suite Hotel (Port of Spain)
A nightclub, a poolside bar, and a terrace are just a few of the amenities provided at Royal Palm Suite Hotel. In-room WiFi (surcharge) is available to all guests, along with a shopping mall on site and 5 coffee shops/cafes.

Reviews

4.2 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 2 Double Beds

A bedroom with two beds, a nightstand, a lamp, and a wardrobe.

Superior Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Suite, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a painting on the wall.

Business Suite, 2 Queen Beds

  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 2 Queen Beds

A bedroom with two beds, a nightstand, a lamp, and a wardrobe.

Executive Suite, 2 Queen Beds

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Basic Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Twin Bed

About the neighborhood

Located in Maraval neighborhood, Royal Palm Suite Hotel is connected to the convention center. The area's natural beauty can be seen at Yerette - Home of the Hummingbird and Queen's Park Savanah, while Queen's Hall and National Museum and Art Gallery are cultural highlights. Traveling with kids? Consider Emperor Valley Zoo, or check out an event or a game at Queen's Park Oval. Visit our Port of Spain travel guide
Map
7 Saddle Road, Maraval, Port of Spain, Trinidad

What's nearby

  • A green field with a mountain range in the background.
    Queen's Park Savanah
    19 min walk - 1.1 miles
  • Shops of Maraval
    2 min walk - 0.1 miles
  • Long Circular Mall
    18 min walk - 1.0 mile
  • Emperor Valley Zoo
    2 min drive - 0.9 miles
  • Queen's Park Oval
    3 min drive - 1.1 miles

Getting around

  • Piarco Intl. Airport (POS)
    38 min drive

Restaurants

  • Adam's Bagels
    4 min walk
  • Starbucks
    15 min walk
  • KFC
    12 min walk
  • Caffé Lado
    12 min walk
  • Royal Castle
    17 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: WiFi (USD 5 per day)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 per person
  • 5 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Nightclub
  • Outdoor pool
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (2,000 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1935
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch TV with satellite channels

Food and drink

  • Kitchenette
  • Limited room service
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12.00 per person
  • Fee for in-room wireless internet: USD 10.00 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 5.00 per day (rates may vary)
  • Airport shuttle fee: USD 50.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number R-827

We should mention

This property does not have elevators

Frequently asked questions

Does Royal Palm Suite Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Royal Palm Suite Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Royal Palm Suite Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Royal Palm Suite Hotel?

Check-out is at noon.

Does Royal Palm Suite Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50.00 per vehicle applies.

Where is Royal Palm Suite Hotel located?

This family-friendly Port of Spain hotel is located in a shopping district, within 1 mi (2 km) of Shops of Maraval, Long Circular Mall, and Ellerslie Plaza. Queen's Park Savanah and Magnificent Seven Houses are also within 1 mi (2 km).

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Reviews

Royal Palm Suite Hotel Reviews

4.2

4.8

Cleanliness

7.0

Location

5.6

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 34 reviews
Rating 8 - Good. 3 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 10 out of 34 reviews
Rating 2 - Terrible. 15 out of 34 reviews

Reviews

Verified review

6/10 Okay

Dinsdale Anthony

Liked: Staff & service
Great for carnival, but it is a bit of a walk from Everything and taxis are hard to get so you should try to get your own taxi driver. But even still is hard to navigate through the roads so your best bet is to walk. I would definitely stay here again, but I would look into closer hotels, but I enjoyed my stay. The staff is very nice.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing love the area would definitely return
Verified review

2/10 Terrible

Jermaine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay one night at this property. This is a 'drive thru' motel at best. I need a full refund.
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Vernon

Liked: Cleanliness, staff & service
Staff
Stayed 6 nights in Feb 2026
Verified review

4/10 Poor

Rudson

Disliked: Cleanliness, amenities, property conditions & facilities
poor
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Evette

Do not stay there! The place is a dump! I would not recommend this place! Ants are in the beds and every where! They did not clean the room at all for my 3 day stay! There were no towels! The staff was very rude and disrespectful! They never cleaned my room nor took out the garbage the whole time I stayed there!
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Robert

Disliked: Staff & service, amenities, property conditions & facilities
decent location to carnival but they did not have functioning internet facilities severely outdated
Stayed 5 nights in Feb 2023
Verified review

8/10 Good

Javon

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay and the bed was very comfortable. But I was very disappointed in the Wi-Fi connection. The Wi-Fi connection didn’t connect in my room. They definitely need to invest in a stronger Wi-Fi connection for the whole hotel property.
Stayed 4 nights in Feb 2023
Verified review

4/10 Poor

Manon

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely expensive for a mediocre service
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Lincoln

Liked: Staff & service
Disliked: Cleanliness, room comfort

Homeless in TnT

This was a last minute booking during Carnival. It worked out but the bathroom needed a deep cleaning. No wifi in the room!!! You need to goto the lobby for a strong signal. If you need wifi PASS on this place. Or work in the lobby.
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need much improvement

1st room,no ac,2nd room bird bath no shower,3rd room fixed shower,rusty toilet bowl,bloody sheets,ripped pillow case,doors dirty,toilet did not flush properly.i give benefits to 2 stars but this was the worst.place has potential, swimming pool bottom dirty and tiles missing. Staff was helpful but not accommodating
Stayed 7 nights in Feb 2025
Verified review

2/10 Terrible

troy

Disliked: Cleanliness, amenities, property conditions & facilities
My recent stay at the Royal Palm Hotel was extremely disappointing, especially considering the price point. The rooms were poorly maintained, visibly run-down, and not properly cleaned. Basic facilities such as the toilets were not functioning reliably, which made the stay uncomfortable from the start. While I must acknowledge that the staff tried their best to assist, the overall condition of the property reflects a lack of proper management and upkeep. As a long-standing Expedia customer, I believe there is also a responsibility on Expedia to ensure that the hotels listed on their platform meet reasonable quality standards. I ended up leaving the hotel two days earlier than planned because the conditions were simply unacceptable. Despite having prepaid through Expedia, I was informed that the booking was non-refundable, forcing me to incur additional costs to secure alternative accommodation. I would strongly encourage Expedia to review this property and implement stronger customer protections so travelers are not placed in similar situations. Based on this experience, I cannot recommend this hotel.
Stayed 4 nights in Feb 2026
Verified review

4/10 Poor

Nicholas

Disliked: Cleanliness, amenities, property conditions & facilities
The property is not well maintained at all. There was no trash can in our room, so we had to save trash in a plastic bag we had. We told this to the person at the front desk, who had no response. The rooms were not well cleaned, and everything is old and pretty beat-up. We were lucky to find a place for Carnival, but it was way too expensive for what was provided and not a nice place to stay.
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

sonia

Disliked: Cleanliness, amenities, property conditions & facilities
This was for a 2 night stay for Carnival 2026, so maybe the hotel is better at other times. Maybe there's been a downturn in visitor numbers which affects income, I don't know. What I do know is that, as it currently stands, I wouldn't encourage anyone to stay there unless there is no alternative. This is real shame, as the location is a good one. Not too far from downtown PoS and a variety of shops within walking distance, especially food. The lobby is 4 easy chairs and a TV high on the wall. That's it. My room, although a good size, was in desperate need of refurbishment and looked like it hadn't been touched in decades. The light switches were a concern, especially the one for the bathroom. The room looked dirty and there was a leak from the bathroom sink. There was an old top sheet on the bed, which matched the curtains. Patched and old. Weak WiFi in the lobby only. For a room that had been 'refreshed' just before I arrived, diabolical is the only word I can use. Of the staff I had interactions with, I want to praise Giselle and her colleague who covered the night shift. They went above and beyond for me. I really hope the owners can turn this site around, but for now, as at 18/2/26, avoid.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

ELIZABETH

Disliked: Amenities, property conditions & facilities
Property in adequate nothing like the advertisement said outdated shower didn’t work had no utensils were missing comp. There was no ironing board no kettle to boil water. We had one rusted spoon 2 cups two plates and a rusted knife bedding as in the comforter was not washed prior to us arriving it smelled old stinky not impressed with the price I paid and I booked it at least nine months in advance and the room still wasn’t ready for occupancy.
Stayed 8 nights in Feb 2025
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A resort of last resort

The only positive about the room was the AC. The only positive about the hotel was the niceness of the Manager and front desk staff. The hotel is very run down; old tv with 3 channels; bad shower drainage; old and holed stained towels; very poor WiFi; no restaurant and nowhere close for breakfast; no coffee machine; no ironing board; no safe; old bedding; no hairdryer; no toiletries except soap; dodgy door lock no secondary door chain to the outside although there is a security guard. It's a very basic Hotel that jacked up their room rate to over $300 for carnival. It's not worth more than $50 per night. Not going back ever.
Verified review

2/10 Terrible

MUKHSIN

Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness is the biggest issue here. Towels are stained, floor is dusty, bedlinen stained, etc. condition of all appliances are old and unhygienic, eg timescale stains in kettle and iron. It appears that the management do not care about the condition and cleanliness of anything. Will not recommend to anyone.
Stayed 8 nights in Feb 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
THE TOILET LEAKED THE WHOLE 5 DAYS, NEVER REPAIRED! TOWELS WERE BLEACHED-OUT WITH NO FACE-CLOTHS, ONLY BIG & SMALL TOWELS. THE WINDOWS COULD NOT FULLY CLOSE SO BUGS STAYED IN THE BATHROOM WHEN THE LIGHTS CAME ON. ONE NIGHT THE POWER WENT OUT 4X'S, THE LAST TIME BEING THE LONGEST-ABOUT 30MIN. THERE WAS NO STORMS. THE WEATHER WAS 75 DEGREES AT NIGHT. THERE WAS NO MICROWAVE ON THE PROPERTY TO WARM FOOD. IT WAS A HOTEL-NIGHTMARE
Verified review

2/10 Terrible

Jean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Severely Outdated, Not Safe, Not Clean,No Internet

Overall - 1/10 Bad. Paid $4k for 2 Rooms during Carnival. The good: close to food and the staff is friendly, that's it. The Bad: check-in process was efficient but not the greatest. I liked how they treated me like I was a member of their family - I felt welcomed and safe. At the room, entry door handle is shabby and anyone can access any room with a credit card -- huge red flag. Security is downstairs but he's not always there. They did their best to clean, but that was not enough. Spider cobwebs on the lamps, corners, and inside simple-to-reach places like the draws. Lots of draws and closet space but you can't use them because the wood is dilapidated. Phones and the internet in the rooms do not work. Sheets seemed new, but the comforters had rust stains. Bathroom is a nightmare. The shower curtain rings were super-super rusty, along with the water handles. The shower's hot water would turn cold mid-shower, and the water would not drain. Imagine trying to get clean after Jouvert and waiting for ankle-high water to drain so you can clean your feet. The toilet would not flush, so I had to be creative after each #2 -- flush a total of 3+ times until it all disappeared. Overall the hotel is in a state of disrepair or ruin as a result of age or neglect. I learned they've been closed down for a while but reopened about 9 months before Carnival to prepare for the crowd. This is not a hotel; it's more of a salvaged, outdated rental.
Stayed 7 nights in Feb 2023
Verified review

2/10 Terrible

Rash

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were not clean, basic facilities like toiletries were not readily available. It was pretty bad.
Stayed 5 nights in Feb 2020
Verified review

4/10 Poor

Linda

Disliked: Amenities, property conditions & facilities
i liked that it as close to the main locations and hated everything else.
Stayed 7 nights in Feb 2020
Verified review

2/10 Terrible

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please don't do this to your customers.

I never complain about any of your hotels, but this was the worse really the worse experience I have ever had with Expedia. I paid $1,240.24 in advance. I did not sleep there one night. It was so terrible. You can check with the hotel and they will confirm you that I didn't sleep there. They probably sold the room again to someone else. I would put pressure on them to pay this back. Again. I'm not a complainer, but if you pay the amount $ 310.06 a night then you expect internet. NO. I had to pay $ 10,00 per day extra for the internet.
Stayed 6 nights in Feb 2018
Verified review

4/10 Poor

Nicole

Disliked: Property conditions & facilities

The only saving grace is the location.

Let's start with the ??? U.S./day/person internet charge for spotty internet. ??? TT deposit for a TV remote for a 19 inch, bad reception, 8 channel TV. The towels are old, discolored, and repaired with patches from older towels. No wash cloths (no I'm sorry, housekeeping did give me a cut up piece of towel to use as a wash cloth. Soap the size of a chocolate mint that the classy hotels put on your pillow. Pillows have old foam broken up inside for cushion. No microwave or fridge. Front desk staff will not let you use their microwave. No local phone service from the room. You can't even call the police or an ambulance. But they will let you use the desk phone in the lobby at ??? U.S./minute (quote when I called from my room), nope now it's ??? (50% more) U.S. per minute once I got to the desk. Everything is old and rusted. Sliding the chair on the floor in the room leaves rust stains on the floor. Good luck if your shower knobs work without sticking. Tub so old it can't get clean. Cloth shower curtains hold stains from the past guests. If you know what I paid per night, you would know it's price gouging at it's best (Expedia won't let me put the prices so I put question marks).
Stayed 8 nights in Feb 2018
Verified review

2/10 Terrible

expedia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in bad condition.
Stayed 5 nights in Feb 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not nice place

We stayed here because it was carnival and there was no other options. It is extremely overpriced for what it was. Basic does not cover it. its run down and unpleasant. You have been warned.
Stayed 7 nights in Feb 2018