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The Exchange Regency Residence Hotel

Property class: 3

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Photo gallery for The Exchange Regency Residence Hotel

A hotel room with two beds, a desk with a lamp, a television, and a green chair. - The Exchange Regency Residence Hotel (Pasig)
Property video
A tall, modern building with multiple floors and balconies. The building has a sign that reads "The Exchange Regency." - The Exchange Regency Residence Hotel (Pasig)
A reception desk at The Exchange Regency hotel with a modern design, a logo on the wall, and a red suitcase in front. - The Exchange Regency Residence Hotel (Pasig)
A swimming pool with lounge chairs and palm trees. - The Exchange Regency Residence Hotel (Pasig)
Located close to SM Megamall, The Exchange Regency Residence Hotel provides a grocery/convenience store, mini golf, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a Thai massage. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premier Twin

A hotel room with two beds, a desk, a chair, and decorative wall art.

Premier Twin

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Premium Queen

A hotel room with a large bed, a desk with a chair, a nightstand with a lamp, and a painting on the wall.

Deluxe Premium Queen

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Premier Queen

A hotel room with a bed, a green chair, a wardrobe, and a desk with a lamp.

Premier Queen

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Premium Twin

A hotel room with two beds, a desk, a television, and a painting on the wall.

Deluxe Premium Twin

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Twin

A hotel room with two beds, a nightstand with a lamp, a wall-mounted air conditioner, and a window with blinds.

Premier Twin

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Classic Twin

A hotel room with two beds, a desk, a television, and a painting on the wall.

Deluxe Classic Twin

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Classic Queen

A hotel room with a green headboard, white bedding, a patterned throw, two bedside lamps, a framed artwork on the wall, and a window on the left.

Deluxe Classic Queen

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Room

A double bed with a green headboard, two bedside tables with lamps, a window with blinds, and a mirror reflecting the room.

Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Premium Twin

A hotel room with two beds, a desk with a lamp, a television, and a chair.

Deluxe Premium Twin

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Ortigas Center, a neighborhood in Pasig, The Exchange Regency Residence Hotel is in a shopping district and near a metro station. SM Megamall and Bonifacio High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rizal Park and Manila Bay. Traveling with kids? Consider BGC Arts Center and Ayala Triangle Gardens. Spend some time exploring the area's activities, including golfing. Visit our Pasig travel guide
Map
Exchange Road Corner Meralco Avenue, Ortigas Center, Pasig, Manila, 1605

What's nearby

  • A cityscape with modern skyscrapers, a mix of commercial and residential buildings, and green spaces.
    SM Megamall
    9 min walk - 0.5 miles
  • Ayala Malls The 30th
    2 min walk - 0.1 miles
  • Estancia at Capitol Commons
    8 min walk - 0.5 miles
  • Robinsons Galleria Mall
    13 min walk - 0.7 miles
  • Shangri-La Mall
    14 min walk - 0.8 miles

Getting around

  • Manila Paco Station
    8 min drive
  • Ortigas Avenue Station
    17 min walk
  • Ninoy Aquino Intl. Airport (MNL)
    39 min drive

Restaurants

  • One Café and Events Place
    2 min walk
  • Mamou 3.0
    4 min walk
  • The Coffee Bean & Tea Leaf
    5 min walk
  • Dell's Foodhall
    3 min walk
  • Starbucks
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: PHP 400 for adults and PHP 250 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cuisine-Chef and Brewer
  • Tullys

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,475 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 40 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 400 for adults and PHP 250 for children
  • Airport shuttle fee: PHP 1500 per vehicle (one way)
  • Rollaway bed fee: PHP 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does The Exchange Regency Residence Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Exchange Regency Residence Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Exchange Regency Residence Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at The Exchange Regency Residence Hotel?

Check-out is at 11:00 AM.

Does The Exchange Regency Residence Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 1500 per vehicle applies.

Where is The Exchange Regency Residence Hotel located?

This family-friendly Pasig hotel is located in the business district, within a 15-minute walk of The Podium and SM Megamall. Estancia at Capitol Commons and Robinsons Galleria Mall are also within 15 minutes. Ortigas Avenue Station is 17 minutes by foot and Shaw Boulevard Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Exchange Regency Residence Hotel Reviews

7.0

Good

7.2

Cleanliness

7.6

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 152 out of 787 reviews
Rating 8 - Good. 280 out of 787 reviews
Rating 6 - Okay. 209 out of 787 reviews
Rating 4 - Poor. 86 out of 787 reviews
Rating 2 - Terrible. 60 out of 787 reviews

Reviews

Verified review

10/10 Excellent

MADONNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family staycation, our children enjoyed the play area and the pool for kids and adult. Cheapest decent hotel in the area with better amenities.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and nicest staff.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Great staff very accommodating. Great location!
Stayed 21 nights in Jan 2026
Verified review

8/10 Good

Rommel

Liked: Staff & service
Staff was friendly
Stayed 10 nights in Dec 2025
Verified review

6/10 Okay

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Yes the room was clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
I had 3 beautiful weeks in that time the staff were amazing and Christine went out of her way to help . I highly recommend this Hotel I will be returning.
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

Serafin

Liked: Cleanliness, amenities, property conditions & facilities
Always neat and clean! The staff are excellent. Courteous, helpful and progessional!
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Claudine

Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping maintained the cleanliness of our room. Kept our coffee, tea, and water stacked every time and staff members are polite and helpful.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Froilan

Liked: Cleanliness
Check in went smooth. The front desk staff were very welcoming. Room was average at best. Clean, but some little friends came out crawling from the drainage in the bathroom. The gym is well equipped to get a decent workout. Friendly house keeper.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Serafin

Liked: Cleanliness
I moved from a deluxe twin room to a suite cause some family members visited and stayed with us. All the staff were very personable attending to you and helping us out. From the front desk: Tin, Christine, Cherry, Sarah, Zy, Cedrick, Aaron, housekeeper Eric on the 9th floor they are all outstanding! They greet you every time they see you and always ready to assist you with your needs/concerns. Definitely wouls stay there next time when in the area.
Stayed 3 nights in Jan 2026
Verified review

4/10 Poor

Roderick

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
First of all, let me say that their staff is amaIng. Unfortunately, the accomodation is not so great. The hall had a strong smell, similar to an insecticide and we found cackroaches in our room. This made our stay very uncomfortable.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

dean

Liked: Staff & service
Staff were very helpful. Its a old property though, so there were a lot of small things that needed fixing.
Stayed 7 nights in Nov 2023
Verified review

4/10 Poor

KEIR

Liked: Staff & service, amenities
Disliked: Cleanliness
First off, i wouldnlike to state my review has absolutely nothing to do with the staff as they did their best tobtry and resolve a bad situation. Amenities are good. Staff is great. Elevators are horrible. They can take up to 25 minutes to arrive as there are only 3 elevators for the whole tower and one of them was not servicing the hotel. Lastly, the sheer number of cockroaches is overwhelming. Staff is aware as they state that even though they do regular pest control, they cannot control whst the people in the apartments do. Even though i had my room sprayed twice, the cockroaches persisted. In the bathroom, on the desk, on the nightstands... EVERYWHERE!
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very affordable.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Remy G

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly, clean room, staff are courteous and helpful. Honest housekeeping
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Shan

Liked: Cleanliness, staff & service
Comfort Room was to small
Stayed 1 night in May 2026
Verified review

8/10 Good

Roseman

Liked: Cleanliness, staff & service, property conditions & facilities
thank u
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Lukas Martin

Liked: Staff & service, room comfort
Good price/value: Even though not located in a tipical Hotel area of Manila, the stay was pleasant and the price was fair. The rooms are definitely dated and could also be cleaned slightly better; however, the stay overall was ok.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

alper

Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Serafin

Liked: Cleanliness
Room very clean and bed made up professionally. Sheets smell fresh and tightly stretched (you can flip a coin on it). As far as the staff everyone was courteous, kind, attend to your requests promptly, and always with a smile. That's from the guards, front desk and room attendants. BIG KUDOS to all!❤️
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Anatalie

Liked: Staff & service, property conditions & facilities
Good and affordable
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option around East Ortigas.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Nina Krishna

The hotel has a good location, near malls and restaurants. However, it’s an old hotel and need some remodeling to maintain condition of the rooms and its amenities. Overall, the value for the price is okay
Verified review

10/10 Excellent

Maria Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping staffs are courteous and do a good job maintaining clean room. Receptionists are courteous, friendly and knowledgeable on things when you ask something Security Guards- Helpful, Courteous and Friendly. Hotel is very clean. My negative comments: air conditioning a little noisy; TV minimal tv shows in English; found cockroaches in my room but hotel sent pesticide asap. No face towels and hand towels provided.
Stayed 13 nights in Oct 2025
Verified review

2/10 Terrible

Gerald

Disliked: Cleanliness, amenities, property conditions & facilities
Old and very unkept hotel. Very embarrassing.... Check in at you own risk.
Stayed 3 nights in Sep 2022