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The Charter House

Property class: 3.5

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Photo gallery for The Charter House

A rooftop bar with a modern design, featuring a black pergola, a bar counter, and several seating areas. - The Charter House (Makati)
A rooftop terrace with potted plants, outdoor seating, and a view of tall buildings. - The Charter House (Makati)
A spacious lobby with a reception desk, a grey sofa, and a balcony with decorative railings. - The Charter House (Makati)
A hotel room with two beds, a large mirror, a wardrobe, a bedside table, a wall-mounted TV, and a window with curtains. - The Charter House (Makati)
A waiter holding a tray with a glass and a bottle, standing at a table with a cup and salt shakers. - The Charter House (Makati)
Located close to Greenbelt Shopping Mall and Ayala Museum, The Charter House provides a grocery/convenience store, a rooftop terrace, and laundry facilities. Treat yourself to a massage or other spa services. The on-site local and international cuisine coffee shop, The Capiz Coffee Shop, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi and a business center are available to all guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

A hotel room with two beds, a large mirror, a wardrobe, a bedside table, a wall-mounted TV, and a window with curtains.

Superior Room

8.6 out of 10
Excellent
(42 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Room (Greenbelt Mall View)

A modern hotel room with a large bed, bedside tables, a desk, and a window with curtains.

Premier Room (Greenbelt Mall View)

7.6 out of 10
Good
(29 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

A modern hotel room with a large bed, a desk, and a television.

Family Room (Greenbelt Mall View)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for VIP Room

A modern hotel room with a dining area, a sofa, a bed, and a TV.

VIP Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

In the entertainment district, The Charter House is in Makati Central Business District, a neighborhood in Makati with good shopping. Travelers eager for a bit of culture can stop by Ayala Museum, while those who have shopping on the agenda may want to visit Greenbelt Shopping Mall and Ayala Center. Asian Institute of Management and Makati Stock Exchange are two other places to visit that come recommended. Visit our Makati travel guide
Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229

What's nearby

  • A city skyline at night with illuminated buildings and a green rooftop garden.
    Greenbelt Shopping Mall
    1 min walk - 0.1 miles
  • A modern urban plaza with a stage, seating, and a large white canopy structure.
    Ayala Center
    1 min walk - 0.1 miles
  • A modern building with large glass windows and a pathway made of stones leading to the entrance.
    Ayala Museum
    3 min walk - 0.2 miles
  • A bowl of ramen with noodles, tofu, and green onions on a woven placemat.
    Glorietta Mall
    5 min walk - 0.3 miles
  • Asian Institute of Management
    3 min walk - 0.2 miles

Getting around

  • Ayala Station
    17 min walk
  • Manila Pasay Road Station
    18 min walk
  • Ninoy Aquino Intl. Airport (MNL)
    23 min drive

Restaurants

  • Honolulu Cafe
    2 min walk
  • Tsujiri
    1 min walk
  • Nanyang
    2 min walk
  • Mom & Tina's Bakery Cafe
    3 min walk
  • Italianni's
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10:00 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1250 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does The Charter House have a pool?

Yes, this property has an outdoor pool.

Is The Charter House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

The Charter House doesn't offer parking.

What time is check-in at The Charter House?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at The Charter House?

Check-out is at noon.

Does The Charter House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1250 per vehicle applies.

Where is The Charter House located?

Located in Makati Central Business District, this hotel is steps from Greenbelt Shopping Mall and Ayala Center. Ayala Museum and Asian Institute of Management are also within 5 minutes. Ayala Station is 17 minutes by foot and Magallanes Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Charter House Reviews

8.4

Very Good

8.2

Cleanliness

9.4

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 374 out of 898 reviews
Rating 8 - Good. 327 out of 898 reviews
Rating 6 - Okay. 135 out of 898 reviews
Rating 4 - Poor. 44 out of 898 reviews
Rating 2 - Terrible. 18 out of 898 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.clean room,rooms restocked daily,staff friendly and good breakfast.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was professional and very friendly. Clean and the restaurant had delicious food and the staff was very friendly and prompt. I’ll book there again in the future.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness
Could use a microwave in the room. Would have liked a gym. Ice machine. Security and front desk staff were pleasant. Friendly dining staff.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Staff was kind, Breakfast was okay and I am a fussy eater. Shops were fairly close.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location, friendly staff
Stayed 15 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location--shops, restaurants are just there.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Courteous and friendly staff, clean rooms, satisfying breakfast
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff, convenient location.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, room is clean, great location. We love staying at this hotel
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
staff persons are good
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convinient and short walk to shopping malls. Clean and friendly staffs.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The property is old but clean. And it’s close to the mall. The staff are very friendly and helpful.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, nice customer service, polite, helpful always with a smile
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best breakfasts we have had during our vacation. Would probably stay there again.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just fine. The breakfast was pretty good. The location is still the best selling point.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Accessible to all amenities i.e restaurant,transportation and malls. Good rate c/w all day breakfast. In house restaurant is within the budget reach.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean desk staff were courteous and helful. Good breakfast and fast friendly service.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, Clean Room. Next to Shopping Mall.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great service
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Room is clean! Staff are very friendly!
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Location is great!
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Like the location and very nice staff
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location. Clean room and efficient staff.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kindly staff and good location.
Stayed 4 nights in Oct 2024