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Tokachi Nauman Onsen Hotel

3.0 star property
Family-friendly hotel with a sauna and spa services

Choose dates to view prices

Photo gallery for Tokachi Nauman Onsen Hotel

Spa
Property grounds
Spa
Interior entrance
Property amenity
Tokachi Nauman Onsen Hotel welcomes families with an indoor mineral hot spring and on-site shopping. Enjoy friendly competition at the mini golf course, rejuvenate in the sauna, or watch kids explore the playground. Free in-room WiFi keeps everyone connected throughout their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Japanese-style Room, Non Smoking (for 4 Adults)

In-room safe, desk, free WiFi, bed sheets

Japanese-style Room, Non Smoking (for 4 Adults)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 6
  • 4 Twin Futons

View all photos for Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Japanese Western Style Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Separate bathtub and shower
Private bathroom
Bidet
  • Sleeps 10
  • 2 Twin Beds and 4 Twin Futons

View all photos for Twin Room with Extra Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Twin Room with Extra Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Electric kettle
  • Sleeps 5
  • 2 Twin Beds

View all photos for Luxury Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Luxury Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 2 Large Twin Beds

Luxury Room Barrier Free

  • Sleeps 2

Western Room

  • Sleeps 3

View all photos for Executive Twin Room, Non Smoking

Executive Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Executive Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Electric kettle
  • 27 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Electric kettle
Daily housekeeping
  • 27 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • Sleeps 3

Japanese Room

  • Sleeps 5

Twin Room With Extra Bed

  • Sleeps 3

View all photos for Japanese Western Style Room

In-room safe, desk, free WiFi, bed sheets

Japanese Western Style Room

  • Sleeps 6

About the neighborhood

Makubetsu is home to Tokachi Nauman Onsen Hotel. Donguri Park and Fukushinosato Onsen are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sumomo no Sato and Lake Yudonuma. Traveling with kids? Consider Naumann Elephant Museum and Forest of Rokka.
Visit our Makubetsu travel guideOpens in a new window
Map
384-1 Churuishiroganemachi, Makubetsu, Hokkaido, 089-1701

What's nearby

  • Naumann Elephant Museum - 2 min walk - 0.1 miles
  • Nakasatsunai Art Village - 17 min drive - 13.9 miles
  • Forest of Rokka - 20 min drive - 17.6 miles
  • Tokachi Hills - 38 min drive - 33.8 miles
  • Tokachigawa Onsen - 49 min drive - 40.5 miles

Getting around

  • Tokachi - Obihiro Airport (OBO) - 27 min drive

Restaurants

  • ‪バー イコール - ‬7 min drive
  • ‪そば乃 兎月 - ‬7 min drive
  • ‪焼肉だいじゅ園 本店 - ‬7 min drive
  • ‪味の龍月 - ‬7 min drive
  • ‪たんぽぽ - ‬7 min drive

About this property

Tokachi Nauman Onsen Hotel

Family-friendly hotel
Consider a stay at Tokachi Nauman Onsen Hotel and take advantage of an indoor mineral hot spring (onsen), shopping on site, and mini golf. For some rest and relaxation, visit the sauna. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and hot springs on site
  • A vending machine, a banquet hall, and luggage storage
Room features
All guestrooms at Tokachi Nauman Onsen Hotel have comforts such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • Hot springs
  • Karaoke
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Tokachi Nauman Onsen HOTEL arco Makubetsu
Tokachi Nauman Onsen arco Makubetsu
Tokachi Nauman Onsen arco
Tokachi Nauman Onsen
Tokachi Nauman Onsen HOTEL arco
Tokachi Nauman Onsen HOTEL Hotel
Tokachi Nauman Onsen HOTEL Makubetsu
Tokachi Nauman Onsen HOTEL Hotel Makubetsu

Frequently asked questions

Is Tokachi Nauman Onsen Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Tokachi Nauman Onsen Hotel?

Self parking is free at this property.

What time is check-in at Tokachi Nauman Onsen Hotel?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Tokachi Nauman Onsen Hotel?

Check-out is at 10 AM.

Where is Tokachi Nauman Onsen Hotel located?

Located in Makubetsu, this family-friendly hotel is steps from Naumann Elephant Museum, and within 9 mi (15 km) of Sumomo no Sato and Donguri Park. Road Station Sarabetsu and Fukushinosato Onsen are also within 12 mi (20 km).

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Reviews

Tokachi Nauman Onsen Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Location

8.8

Staff & service

7.6

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 14 out of 34 reviews
Rating 8 - Good. 14 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

Reviews

8/10 Good

Kazuo

Liked: Cleanliness, staff & service, property conditions & facilities
清潔感がある
Stayed 1 night in Sep 2025

8/10 Good

ようこ

Liked: Cleanliness, staff & service, property conditions & facilities
良かったです
Stayed 1 night in Sep 2025

8/10 Good

カズヒロ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
温泉ですが、キャンプ等の日帰り客も受け入れているためか消毒性の強い泉質の温泉のような気がします。
Stayed 1 night in Aug 2025

10/10 Excellent

YOHEI

Liked: Cleanliness, amenities, property conditions & facilities
大変良かったです。
Stayed 1 night in Jun 2025

2/10 Terrible

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
温泉の泉質がとても良かったです。 お部屋もとても広くて清潔的でした。 無料で借りれる人生ゲーム楽しかったです。
Stayed 1 night in Apr 2025

10/10 Excellent

Midori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Hiroko

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

MIHO

Liked: Property conditions & facilities
温泉の泉質が非常によかった。
Stayed 1 night in Jul 2024

8/10 Good

Hiroshi

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Midori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉の泉質がとても良かったです。 フロントの方が子どもたちにも優しく親切でした。 今回時間がなく借りませんでしたが、滞在中に部屋で使えるボードゲームや、公園で使えるボールなどの貸し出しがありました。 清潔感のある部屋で快適に過ごせました。
Stayed 1 night in May 2024

6/10 Okay

????

Stayed 1 night in Jan 2024

8/10 Good

Keiichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が日帰り温泉になってたので、結構混んでた。 朝食はとても美味しかったです。
Stayed 1 night in Oct 2023

6/10 Okay

Oda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
客室も温泉も良かったのですが、レストランのオペレーションが悪かった。 ①品切れが多い ②呼び出しボタンを押しても時間がかかる ③ホールスタッフが未修練な感じ 実際のところは知りませんが、全体的に以前の3セクっぽい素人感…
Stayed 1 night in Jul 2023

6/10 Okay

TAKAHIRO

Stayed 1 night in Jul 2023

6/10 Okay

しお

Liked: Cleanliness, staff & service
温泉も施設も清潔でよかった！
Stayed 1 night in Sep 2022

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方がとても親切で助かりました。
Stayed 1 night in Sep 2022

6/10 Okay

hidehiro

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした。

満室でしたが、快適に過ごせました。 お風呂も落ち着いて入ることができました。 また、ゆっくり行きたいと思います。
Stayed 1 night in Sep 2021

10/10 Excellent

yuko

Stayed 1 night in Jul 2021

8/10 Good

りょう

Stayed 1 night in Dec 2020

8/10 Good

NOBORU

Liked: Cleanliness

温泉最高！

温泉のお湯が凄く良かった！ 肌がツルツルになります(^^)
Stayed 3 nights in Jul 2020

10/10 Excellent

KAZUYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2020

8/10 Good

Shigeru

Liked: Cleanliness, staff & service

フロント、お風呂、レストラン等のサービスは快適で気持ちよくすごせました。

夕方はお風呂が少し混みあってました。 夜は空いています。 隣の部屋の目覚ましが朝の五時から３０分ごとにしばらく鳴り続けてました。
Stayed 1 night in Oct 2019

10/10 Excellent

MASASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

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