From 29 April 2025 until the end of the Hajj season, accommodations in Makkah will only accept travelers with a valid Hajj permit or an official Makkah entry permit issued to residents.
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Rotana Jabal Omar

Property class: 5 and above

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Photo gallery for Rotana Jabal Omar

A modern hotel room with a sectional sofa, a dining area, a view of the city, and a patterned rug. - Rotana Jabal Omar (Makkah)
A modern hotel lobby with a central seating area, multiple tables, and a patterned carpet. - Rotana Jabal Omar (Makkah)
Room - Rotana Jabal Omar (Makkah)
A hotel room with two beds, a TV, a desk with a mirror, and a large window with a city view. - Rotana Jabal Omar (Makkah)
A modern hotel lobby with a central reception desk, multiple seating areas, and a decorative staircase. - Rotana Jabal Omar (Makkah)
A short walk from The Clock Towers and Kaaba, Rotana Jabal Omar provides 2 coffee shops/cafes, dry cleaning/laundry services, and a 24-hour gym. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a 24-hour business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed (Guest Room)

Room

Room, 1 King Bed (Guest Room)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Guest Room)

A hotel room with two beds, a TV, a desk with a mirror, and a large window with a city view.

Room, 2 Twin Beds (Guest Room)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, City View

A hotel room with a bed, a bedside table with a lamp, a window with curtains, and a decorative wall piece.

Executive Suite, City View

  • 78 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (Partial Haram View )

A modern hotel room with a minimalist design, featuring a coffee station with a coffee machine, cups, and a tray, and a large mirror reflecting the room's interior.

Executive Suite (Partial Haram View )

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Haram View )

A modern hotel room with a minimalist design, featuring a coffee station with a coffee machine, cups, and a tray, and a large mirror reflecting the room's interior.

Room, 1 King Bed (Partial Haram View )

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (with Club Lounge Access)

A hotel room with a large bed, a sofa, a desk, and a TV.

Executive Room, 1 King Bed (with Club Lounge Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

A hotel room with a large bed, a television, a desk with a lamp, a chair, and a view of the city.

Presidential Suite

  • Sleeps 6
  • 2 King Beds

View all photos for Royal Suite

A modern bathroom with a large mirror, two sinks, a shower area, and decorative wall patterns.

Royal Suite

  • Sleeps 8
  • 3 King Beds

View all photos for Room, 2 Twin Beds (Partial Haram View )

A hotel room with two beds, a TV, a lamp, a view of a mosque, and a decorative wall piece.

Room, 2 Twin Beds (Partial Haram View )

  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

A hotel room with two beds, a TV, a desk with a mirror, and a large window with a city view.

Family Room

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room King Bed with Club Lounge

A modern bathroom with a shower, vanity, and a large mirror.

Executive Room King Bed with Club Lounge

  • Sleeps 2
  • 1 King Bed

View all photos for Guest Room King Bed

A modern bathroom with a shower, vanity, and a large mirror.

Guest Room King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Partial Haram View King Bed

A modern bathroom with a shower, vanity, and a large mirror.

Partial Haram View King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Makkah City Center, a neighborhood in Makkah, Rotana Jabal Omar is near a train station. Notable landmarks in the area include Great Mosque of Makkah and Kaaba. Al-Hukair Time and Woosh Entertainment Center Mecca are also worth visiting. Visit our Makkah travel guide
Map
Jarham Northern 119, Jarham District, PO Box Number.24231, Makkah

What's nearby

  • A large mosque with two tall minarets and a spacious courtyard.
    Great Mosque of Makkah
    9 min walk - 0.5 miles
  • A cityscape at dusk with illuminated skyscrapers and a prominent tower with a spire.
    The Clock Towers
    11 min walk - 0.6 miles
  • A large crowd surrounding the Kaaba in a historic courtyard with modern buildings in the background.
    Kaaba
    13 min walk - 0.6 miles
  • Souk Al-Khalil
    1 min walk - 0.0 miles
  • King Fahad Gate
    9 min walk - 0.5 miles

Getting around

  • Makkah Station
    14 min drive
  • King Abdulaziz Intl. Airport (JED)
    74 min drive

Restaurants

  • Zamzam Cafe | زمزم كافيه
    14 min walk
  • RATIO Speciality Coffee
    14 min walk
  • SALT
    15 min walk
  • AlTayebat restaurant interContinental | مطعم الطيبات انتركونتيننتال
    13 min walk
  • Mado
    14 min walk

Similar properties

A spacious lobby with a central staircase, multiple seating areas, and decorative plants.
Jumeirah Jabal Omar Makkah
Makkah City Center
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
9.4 out of 10, Exceptional, 744 reviews
Jumeirah Jabal Omar Makkah
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (SAR 175 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: SAR 110 for adults and SAR 55 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 on-site accessible parking spaces
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator (45 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Elliptical machine
  • Free weights
  • Iron/ironing board
  • Phone
  • Safe
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for SAR 150 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately SAR 110 for adults and SAR 55 for children
  • Valet parking fee: SAR 175 per day (in/out privileges)
  • Rollaway bed fee: SAR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number 10011279

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Rotana Jabal Omar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for SAR 175 per day.

What time is check-in at Rotana Jabal Omar?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Rotana Jabal Omar?

Check-out is at noon.

Where is Rotana Jabal Omar located?

Located in Makkah City Center, this luxury hotel is within a 15-minute walk of As-Haabee Exhibition and Great Mosque of Makkah. Kaaba and The Clock Towers are also within 1 mi (2 km).

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Reviews

Rotana Jabal Omar Reviews

9.2

Wonderful

9.6

Cleanliness

10

Amenities

9.0

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 18 out of 23 reviews
Rating 8 - Good. 3 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel and room however slight issue was the smell coming from the drain in rhe bathroom. Otherwise excellent including breakfast and free shuttle to haramain train station.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. At a walking distance from the haram. I booked dinner too - the variety of food is huge and quality of food is great. Staff at the hotel is friendly and respectful. They even upgraded our room when came to know that it was our first ever visit to Saudi Arabia and the first ever Umrah.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were supportive and happy to help The rooms were spacious and clean The reception staff are outstanding
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Had a great experience with the hotel staff and specially the front desk manager “Omar” was exceptionally delightful along with the other staff. I would definitely come back here again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Had a wonderful experience here. We had a slightly delayed check in but were met at reception by a lovely lady who offered us special coffee and dates while we waited. The issue was that they couldnt find our booking on hotels.com To make up for the delay they allowed us late check out on the day we left. Our room was clean and spacious. King size bedroom. The bathroom was clean. The toilet area was separate to the shower area. Only downside was that there wasnt much lighting in the toilet area. The breakfast was lovely with lots of variety. We really enjoyed the breakfast. All the staff members we met were polite and courteous and always offered a warm welcome with a smile. Reception seating area was huge. Location was very good. Only drawback was that we had to cross the road and walk over to a lift to go down to the ground floor to enter thr haram area. The lift tended to be quite busy. Apart from that the haram area led us straight to gate 79. So it was a good location once u got used to the route. I have so far stayed at The Hilton, the Marriott, Violet, swissotel and now Rotana. Before i would have said that the Marriott was the best one but the route to the haram from there when on foot was a bit challenging in th heat. For now i would say its swissotel primarily for its location and Rotana is the best so far for the customer service. I hope these guys keep it up though.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel I will definitely go back
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Haram, you just need cross the street, use a lift to C1 floor, cross another street and you already in Haram gate 79
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and attentive staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It’s New hotel and very nice room the staff was amazing and very friendly and helpful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Exllent
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here that’s for sure!
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Stayed 1 night in Feb 2026