From 29 April 2025 until the end of the Hajj season, accommodations in Makkah will only accept travelers with a valid Hajj permit or an official Makkah entry permit issued to residents.
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Mercure Makkah Aziziah

Property class: 1

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Photo gallery for Mercure Makkah Aziziah

A modern, curved building with a glass facade, surrounded by other high-rise buildings. - Mercure Makkah Aziziah (Makkah)
A room with large windows, a patterned carpet, and wooden paneling. - Mercure Makkah Aziziah (Makkah)
A hotel room with two beds, a desk with a flat-screen TV, a chair, and a nightstand with a lamp. - Mercure Makkah Aziziah (Makkah)
Fitness facility - Mercure Makkah Aziziah (Makkah)
A reception area with wooden paneling, a reception desk, and two pendant lights. - Mercure Makkah Aziziah (Makkah)
Located close to Al-Rajhi Mosque and Makkah Mall, Mercure Makkah Aziziah provides a coffee shop/cafe, a bar, and a 24-hour gym. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, 2 Twin Beds

A hotel room with a bed, a TV, a desk, and a window with curtains.

Classic Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through large windows.

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, Multiple Beds

A hotel room with a large bed, two bedside tables, a desk with a chair, a TV, and a patterned wall.

Classic Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds

View all photos for Classic Triple Room, Multiple Beds

A hotel room with two beds, a desk, a chair, and a TV.

Classic Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in Al Jamiah neighborhood, Mercure Makkah Aziziah is connected to the convention center. Safa and Marwah and Kaaba are notable landmarks, and travelers looking to shop may want to visit Makkah Mall and Souk Al-Khalil. Al-Rajhi Mosque and Great Mosque of Makkah are two other places to visit that come recommended. Visit our Makkah travel guide
Map
6541 Kulliyyat Al Banat Al Jamiah Mecca, a 24243 Makkah Al Taif Road, Makkah, Makkah, 24243

What's nearby

  • A large mosque with two tall minarets and a spacious courtyard.
    Great Mosque of Makkah
    6 min drive - 3.8 miles
  • A large crowd surrounding the Kaaba in a historic courtyard with modern buildings in the background.
    Kaaba
    6 min drive - 4.0 miles
  • A cityscape at dusk with illuminated skyscrapers and a prominent tower with a spire.
    The Clock Towers
    6 min drive - 4.3 miles
  • Faqih Mosque
    3 min drive - 1.2 miles
  • Makkah Mall
    3 min drive - 1.8 miles

Getting around

  • Makkah Station
    19 min drive
  • King Abdulaziz Intl. Airport (JED)
    75 min drive

Restaurants

  • Awan Coffee أوان القهوة
    12 min walk
  • Starbucks
    4 min drive
  • ADAM CAFE | آدم
    10 min walk
  • بيتي بيتك
    7 min walk
  • مطبخ و مطعم حضر موت
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: SAR 30 for adults and SAR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 11 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 100
  • Renovated entire property - January 2024
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Food and drink

  • Electric kettle
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately SAR 30 for adults and SAR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007296

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Mercure Makkah Aziziah pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Makkah Aziziah?

Check-in start time: 4:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Mercure Makkah Aziziah?

Check-out is at noon.

Where is Mercure Makkah Aziziah located?

Located in Al Jamiah, this hotel is 1.5 mi (2.5 km) from Makkah Mall and within 6 mi (10 km) of Al-Rajhi Mosque and Safa and Marwah. Kaaba and Great Mosque of Makkah are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Makkah Aziziah Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 92 out of 161 reviews
Rating 8 - Good. 42 out of 161 reviews
Rating 6 - Okay. 12 out of 161 reviews
Rating 4 - Poor. 6 out of 161 reviews
Rating 2 - Terrible. 9 out of 161 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I had a very pleasant stay at this property. The room was clean, comfortable, The staff were friendly, helpful, and professional throughout my stay. I also really appreciated the breakfast service, which had a good variety of options and was well organized. The overall atmosphere was comfortable and relaxing. The location was also convenient for my trip. Overall, it was a great experience and I would happily stay here again. Highly recommended! ⭐⭐⭐⭐
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
having a pool will be a great addition to the property
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and hotel was clean.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. To make the guest experience even better, management may wish to consider allowing breakfast to be replaced with another day if a guest is unable to attend on the scheduled paid day. Overall, the hotel is excellent. The breakfast was outstanding, and I especially loved the mushroom soup. Thank you to all members of the hotel team for their hospitality and excellent service.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A good comforting place
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and spacious room, and convenient location.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a convenient location, and the rooms are spacious.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Mercure is a very decent hotel. The rooms are clean and have everything you need. Beds are comfy and you can enjoy the quietness and the block out curtains. Food is not the best, but if you download hunger station app, you can enjoy delivery from most restaurants in Makkah. I would definitely recommend to friends and family.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is affordable and the rooms are spacious.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotell, all things new, comfort, big rom.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and really helpful staff.
Stayed 10 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Super breakfast
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and rooms were specious. The best hotel I have stayed at in Medinah and I have stayed in 5 star hotels. Jazkom Allahu Khiran for making my family's stay a memorable one!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good and clean also the staff was helpful. Thanks
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to masjid harm. Good food friendly staff.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff A , professional, polite, nice. Hotel clean, they have everything you need to be comfortable. I will 100 recommend this hotel.
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities
I requested for early check in but they didn’t facilitate. Overall it’s a good hotel. Shuttle almost every hour which drops near ajiad tunnel which is 5 mins walk from haram. Driver at night is very rude, he would be late sometime and would check hotel card again and again which is irritating
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised to find that my room was spacious and very comfortable, and the price was very reasonable.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very nice, along with it's staff and service. The room has a mini fridge, really cold AC and a shuttle bus which took you back and forth from the Haram. The time is spaced out so if you want to come back at your own time then you would have to use a taxi (Uber). All in all, very nice and worth every penny.
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, with a huge mosque nearby which is very convenient. Staff are not great in communication. Overall a pleasant stay. Glad I was given an early check in.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Alhumduliallah every thing very nice Staff very co coopérative Thank my brother
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Overall my stay was nice. The room was clean and the staff were friendly. The only issue was the shower design. Water spills out easily because one side is open and the curtain is too short, so the whole floor gets wet. There’s also no handheld shower, which made simple things like washing our feet difficult. We ended up using water bottles. I hope they improve this, because everything else was good.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities
Not clean enough around the hotel
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service was the best specially Nada
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for all the Mercure's staff, it was a pleasur to stay here more than one month and half. I really recommand the hotel, you will not be deceved. Thank you
Stayed 28 nights in Apr 2024