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Hotel Boutique Pachamama

Property class: 3

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Photo gallery for Hotel Boutique Pachamama

A covered outdoor seating area with white plastic chairs and a table, overlooking a beach with palm trees and the ocean. - Hotel Boutique Pachamama (Mahahual)
A view from a window with wicker baskets hanging, a potted plant, and a glimpse of greenery outside. - Hotel Boutique Pachamama (Mahahual)
Exterior - Hotel Boutique Pachamama (Mahahual)
Room - Hotel Boutique Pachamama (Mahahual)
A cozy living area with a wooden coffee table, a sofa with striped cushions, and various potted plants. - Hotel Boutique Pachamama (Mahahual)
Close to Mahahual Beach, Hotel Boutique Pachamama provides amenities like a library. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, Ground Floor Terrace

A hotel room with a large bed, a ceiling fan, an air conditioning unit, and decorative macram�é wall hangings.

Deluxe Double Room, Ground Floor Terrace

  • Garden view
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe double room, with terrace, first floor

Room

Deluxe double room, with terrace, first floor

10.0 out of 10
Exceptional
(1 review)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive triple room, with terrace, first floor

A hotel room with two beds, a desk, a television, and a wardrobe.

Executive triple room, with terrace, first floor

  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive triple room, with second floor balcony

A hotel room with two beds, a ceiling fan, an air conditioning unit, a small table, and a view of the outdoors through a sliding glass door.

Executive triple room, with second floor balcony

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior double room, with second floor terrace

A wooden deck with a table and chair, surrounded by potted plants and a view of palm trees and a thatched-roof building.

Superior double room, with second floor terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Mahahual, Hotel Boutique Pachamama is in the city center and near the beach. Costa Maya Port and Maya Water Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mahahual Beach and Maya Chan Beach. Looking to get your feet wet? Snorkeling and fishing adventures can be found near the property. Visit our Mahahual travel guide
Map
Calle Huachinango s/n, Mahahual, QROO, 77940

What's nearby

  • A beach with clear turquoise water, palm trees, and a cruise ship in the distance.
    Mahahual Beach
    1 min walk - 0.1 miles
  • A coastal area with a lighthouse, beach, clear turquoise waters, and a bridge.
    Mahahual Lighthouse
    18 min walk - 1.0 mile
  • Dolphin Discovery
    5 min drive - 2.0 miles
  • Maya Water Park
    6 min drive - 2.2 miles
  • Maya Chan Beach
    14 min drive - 4.6 miles

Restaurants

  • The Krazy Lobster
    4 min walk
  • Nohoch Kay
    4 min walk
  • Yaya Beach Club
    1 min walk
  • Malecon 21
    5 min walk
  • Ibiza Sunset
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 3 floors
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Individually furnished
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Boutique Pachamama pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Boutique Pachamama?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Boutique Pachamama?

Check-out is at noon.

Where is Hotel Boutique Pachamama located?

Located in the heart of Mahahual, this hotel is within a 15-minute walk of Mahahual Beach and Mahahual Lighthouse. Costa Maya Port and Maya Water Park are also within 3 mi (5 km).

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Reviews

Hotel Boutique Pachamama Reviews

8.2

Very Good

8.6

Cleanliness

9.0

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 65 out of 170 reviews
Rating 8 - Good. 65 out of 170 reviews
Rating 6 - Okay. 27 out of 170 reviews
Rating 4 - Poor. 10 out of 170 reviews
Rating 2 - Terrible. 3 out of 170 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most comfortable bed and pillows!! Very clean and staff are very friendly and accommodating. Location is perfect.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Small, lovely, quaint hotel. Perfectly located 30 ft. away from the beach. Princesa, our hostess, was the best.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
A kind of magic come true. The service/staff/owner make you feel as if you are at your own home. Simply great, I would highly recommend it. Truly loving place ❤️👏👏
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was nice. You could hear the ocean at night when the bars were closed. Spacious balcony.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, good location, a little outdated, but it was fine for 1 night at MAHAHUAL, owner was very helpful and gave us good tips.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was ok. Almost seaview. The roofgarden is sunny.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff and guests, basically no one was using masks in the common areas. COVID-19 isn’t gone yet! My family and I were the the only one’s using masks at all time.
Stayed 4 nights in Apr 2021
Verified review

6/10 Okay

Disliked: Staff & service
No tuvimos una buena experuencia, hace falta alguna cobija o frasada extra.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Un lindo hotel solo a pasos de la playa de restaurantes . Su estructura es muy bonita decoración encantadora . Muy tranquilo también y tiene una bella vista en la terraza .
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención e instalaciones comodas
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, cómoda , limpia.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son pequeñas pero cuentan con lo necesario, ropa de cama limpia y de buena calidad, aire acondicionado, tv con Roku, wifi, baño limpio.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness
Servicio regular. No hay shampoo ni agua de cortesia por ejemplo. El aire acondicionado está limitado, no se puede bajar a menos de 24...
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención en la recepción, el cuarto cómodo
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me aloje 3 noches en el Pachamama y me ha encantado!! Cogi una habitación con terraza que esta muy comoda, espaciosa y limpia. El hotel esta muy centrico, cerca de todos los sitios de buceo, restaurantes y playa. La dueña Micky y su gatita Pacha hacen que te sientas como en casa y se preocupa por tu comodidad. Tienen un servicio de masaje con Mickael que tambien recomiendo mucho. En general me parece un hotel muy lindo, perfecto para pasar un par de noches bellisimas en Mahaual.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy limpio, cómodo y bien ubicado

Hotel muy lindo y cerca de todo, la habitación muy limpia y cómoda, la atención de lo mejor, volvería sin dudarlo
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Fueron unos días muy agradables, todo muy limpio y la atención al llegar muy buena, las habitaciones muy limpias, lleve 2 mascotas, ellos se Super divirtieron y lo pasaron de lo más cómodo
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes kleines Hotel mit zentraler Lage.
Stayed 2 nights in Nov 2021
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

Building site

A building site at the entrance whilst we were there. After a long journey from the UK was looking for a rest in a good surrounding. From early morning until after dark the building noise was incredible with only a sorry from the owner! The owner was good in allowing us to change our stay dates
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Disliked: Room comfort
En cuanto a costo beneficio el hotel es bueno. La segunda noche el clima dejó de enfriar, se me hizo normal pero esta bien ubicado y por lo que cuesta lo considero bien. Las sábanas estaban sucias.
Stayed 2 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
UN LUGAR MUY AGRADABLE Y LO QUE ME GUSTO FUE EL TRATO DE LA PERSONA QUE ME RECIBIO, SU AMABILIDAD Y DISPOSICIÓN, EL HOTEL ESTA MUY LIMPIO Y CUENTA CON LAS MEDIDAS SANITARIAS, ADEMAS ME SENTÍ SEGURA
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very welcoming

Felt very welcoming. Typical Italian warmth. I do recommend it.
Stayed 2 nights in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mágico lugar !

Excelente lugar y hotel
Stayed 2 nights in Feb 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

uen lugar

Fue una buena estancia, en un principio no funcionaba el aire acondicionado del cuarto pero nos cambiaron sin ningún problema a otra habitación
Stayed 3 nights in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente

Todo excelente, muy bien ubicado
Stayed 1 night in Aug 2020