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Urban Inn Madrid

1.5 star property
Capsule hotel in Madrid, steps from Gran Via

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A short walk from Gran Via and Royal Palace of Madrid, Urban Inn Madrid provides an art gallery on site, a shopping mall on site, and more. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for CÁPSULA INDIVIDUAL EN HABITACIÓN COMPARTIDA

Hypo-allergenic bedding, down comforters, free WiFi

CÁPSULA INDIVIDUAL EN HABITACIÓN COMPARTIDA

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Hypo-allergenic bedding
Down duvet
Hair dryer
Toaster
Cookware/dishes/utensils
  • 3 sq m
  • Sleeps 1
  • 18 Twin Beds

View all photos for CÁPSULA DOBLE EN HABITACIÓN COMPARTIDA

Hypo-allergenic bedding, down comforters, free WiFi

CÁPSULA DOBLE EN HABITACIÓN COMPARTIDA

7.6 out of 10
Good
(4 reviews)

Highlights

Refrigerator
Hypo-allergenic bedding
Down duvet
Hair dryer
Microwave
Toaster
Cookware/dishes/utensils
  • 3 sq m
  • Sleeps 2
  • 20 Queen Beds

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About the neighborhood

Map
Travesía de las Beatas, 3, Madrid, Madrid, 28015

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.1 miles
  • Gran Via - 2 min walk - 0.1 miles
  • Lope de Vega Theatre - 3 min walk - 0.2 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles
  • Puerta del Sol - 11 min walk - 0.6 miles

Getting around

  • Noviciado Station - 2 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive

Restaurants

  • ‪Aquí Santoña - ‬2 min walk
  • ‪Kinza - ‬2 min walk
  • ‪Tony Roma's - ‬2 min walk
  • ‪VEGA - Alamo - ‬2 min walk
  • ‪Be Banh Mi - Es Vietnam - ‬1 min walk

About this property

Urban Inn Madrid

Capsule hotel near Gran Via
A short walk from Royal Palace of Madrid and Puerta del Sol, Urban Inn Madrid provides an art gallery on site, a shopping mall on site, and more. Stay connected with free in-room WiFi.
Additional perks include:
  • A vending machine, a TV in the lobby, and smoke-free premises
Room features
All 80 rooms have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Shared bathrooms with showers and hair dryers
  • Toasters and cookware/dishes/utensils

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall
  • TV in common areas

Conveniences

  • Lockers
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (43 inches high)

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shared bathroom
  • Shower
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • Cookware, dishware, and utensils
  • Toaster

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:30 PM
Late check-in fee: EUR 15.00 for check-in between midnight and 7:00 AM
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Tuesday to Thursday (7:00 AM – 5:00 AM), Friday to Saturday (7:00 AM – 6:30 AM), and Monday to Monday (7:00 AM – 11:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome

Property payment types

Important information

Optional extras

  • Late check-in fee: EUR 15.00 for check-in between midnight and 7:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children 16 years old and younger are not permitted at this property

Property is also known as

Urban Inn Madrid Madrid
Urban Inn Madrid Capsule hotel
Urban Inn Madrid Capsule hotel Madrid

Frequently asked questions

Is Urban Inn Madrid pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This capsule hotel doesn't offer parking.

What time is check-in at Urban Inn Madrid?

Check-in start time: 3:30 PM; Check-in end time: 11:30 PM. Late check-in is available from midnight– 7:00 AM for a fee of EUR 15.00.

What time is check-out at Urban Inn Madrid?

Check-out is at 11:00 AM.

Where is Urban Inn Madrid located?

Located in Madrid Centro, this capsule hotel is steps from Plaza de España - Princesa and Gran Via. Puerta del Sol and Royal Palace of Madrid are also within 15 minutes. Noviciado Station and Santo Domingo Station are within a 5-minute walk.

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Urban Inn Madrid Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 84 reviews
Rating 8 - Good. 22 out of 84 reviews
Rating 6 - Okay. 9 out of 84 reviews
Rating 4 - Poor. 6 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Aiden James

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 4 nights in Nov 2025

10/10 Excellent

ricardo

Liked: Amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property! Clean and cozy beds with your own privacy and quiet vibe.
Stayed 1 night in Oct 2025

10/10 Excellent

Mendel Von Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best stay I’ve experienced in my entire Spain trip. I felt safe, staffs are all nice and very helpful. You can always see them clean the common areas like kitchen and bathrooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, bean, amazing location
Stayed 1 night in Jun 2025

8/10 Good

Louka

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay ! We had all we needed and we were verry well located.
Stayed 2 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, safe, clean? Friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to many attractions.
Stayed 6 nights in Apr 2025

10/10 Excellent

Alissa

Liked: Cleanliness, amenities, property conditions & facilities
They were cleaning everyday, it was clean every morning and evening and also smelled nice. Staff was very friendly and even gave us recommendation for breakfast :)
Stayed 3 nights in May 2025

10/10 Excellent

Yoeuth

Liked: Staff & service
The hostel is close to shopping and Royal Palace. It is a great place to stay for the price if you are only staying in Madrid.
Stayed 2 nights in Mar 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!
Stayed 2 nights in Apr 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only comment is that wifi was slow at times. Otherwise excellent location. Great value.
Stayed 2 nights in May 2025

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Great facilites, new infrastructure, great service
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for meeting my special needs. Great location. Lots of Chinese restaurants nearby! Close to so many great areas! Staff was friendly and exceptional! Kudos to you all!
Stayed 1 night in Jan 2025

10/10 Excellent

Min Kyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main selling point of this hostel is the location. I cannot stress how ideal it is. Everything is near from urban amenities to tourism spot. You literally can explore the whole city in a few hours just because how close it it. I will stress though, there are 80 capsules and a lot of people living in a small amount of space. At some point, things can get really busy and even smelly/dirty. The staff puts a lot of effort in cleaning but realistically they can't do it 24/7. This is a hostel after all. You are saving in price over convenience and for that I have to give 5 stars. To staff: the biggest source of improvement is ventilation. Having that installed would greatly help. Or have people only wear slippers in the sleeping area. Moving the shoe rack outside would greatly improve the smell that an air freshener can't fix.
Stayed 2 nights in Sep 2025

8/10 Good

Angie

Liked: Amenities
We stayed at the Urban Inn hotel in Madrid and were pleasantly surprised by how new, clean, and modern everything felt. The sleeping pods were fairly comfortable, and while we were on a bottom bunk, we could hear movement from the capsule above—which might be worth considering if you’re a light sleeper. It was a bit warm inside the capsule, but cracking the door helped. There’s a fan inside, which is loud but personally comforting if you’re used to white noise. It did help with airflow. Bathrooms were located one floor down from the sleeping area. They were sleek and modern, though I wished I had brought more modest sleepwear since the sleeping quarters aren’t gender-separated. The showers had excellent rain-style heads and perfect water temperature, though changing was tricky with only one bench for six stalls. The location is fantastic—just a short walk to major tourist spots and several metro stations. Staff were friendly and helpful throughout our stay. Storage was minimal but functional: one drawer under the capsule fit two carry-on bags. Note that towels and padlocks come with an extra charge. Overall, this hotel offered great value for the price. Despite a few quirks, I’d definitely consider staying here again.
Stayed 2 nights in Sep 2025

4/10 Poor

Natalia

Disliked: Cleanliness, property conditions & facilities
Was nuclear to me It was not a hotel but pther type of accomodation
Stayed 2 nights in Jan 2025

6/10 Okay

Erin

Liked: Staff & service, amenities
I wish they would have enforced the quiet times. I understand the majority of hostel travelers are young but having signs everywhere stating the quite zones then doing nothing about the noise at 1 and 2am is a bit frustrating
Stayed 3 nights in Mar 2025

8/10 Good

Maria Ines

Liked: Cleanliness, staff & service
I liked a couple of receptionists, but the general manager when he was at reception he was a nasty person with everyone, visitor and sataff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Martina

Liked: Cleanliness
I like it, but I would change that in the common areas, you need to be quiet and can't talk. It was a little bothersome.
Stayed 2 nights in Mar 2025

6/10 Okay

Alan

Los baños no estaban en las mejores condiciones, regularmente siempre los encontré sucios. Salí a desayunar el día de mi salida y me demoré 15 minutos en llegar por mis cosas, al momento de recogerlas me percaté que mi cubículo estaba totalmente abierto y con algunas pertenencias adentro, lo cual genera una gran desconfianza del personal ya que no te dan la privacidad, y sobre todo por esa demora que tuve me cobraron 20€.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful, check in is strict 4pm. Basic, affordable lodging near the heart of old town Madrid.
Stayed 1 night in Oct 2025

6/10 Okay

Juliana Nataly

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Muy limpias las instalaciones. El área para dormir, demasiado incómoda, es primera vez que experimento hospedarme el hotel cápsula, y es demasiado incómodo, más si te toca dormir arriba. El personal , algo déspota, les falta ser más empáticos y serviciales, la calidad de servicio de los latinos, es míl veces mejor..
Stayed 2 nights in Oct 2025

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service
Personal amable. Instalaciones generales buenas. Lugares para dormir y guardar tus cosas, regular.
Stayed 5 nights in Oct 2025
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