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Novotel Madrid Center

4.0 star property
Modern hotel in Madrid's cultural heart offers seasonal pool, garden, and playground for relaxation between city adventures

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Photo gallery for Novotel Madrid Center

A modern bar area with a city view, orange seating, and a bar counter. - Novotel Madrid Center (Madrid)
An outdoor seating area with modern furniture, a bar, and a staircase. - Novotel Madrid Center (Madrid)
A modern hotel room with a large bed, a desk, a chair, a small table, a bookshelf, and a bathroom with a mirror and sink. - Novotel Madrid Center (Madrid)
A poolside area with a person sitting by the pool, a white curtain, and a number '105' on the pool edge. - Novotel Madrid Center (Madrid)
A modern lounge with a cityscape view, seating arrangements, and a bar area. - Novotel Madrid Center (Madrid)
Novotel Madrid Center offers comfort near El Retiro Park and Puerta de Alcalá. Enjoy meals at Eat Bar, a seasonal pool, and a garden. The hotel provides in-room WiFi and multilingual staff for local recommendations.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Hypo-allergenic bedding available, down comforters, minibar

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding available, down comforters, minibar

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(28 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with a bed, desk, chair, TV, and artwork.

Standard Room, 2 Twin Beds

7.8 out of 10
Good
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a small table, and a TV mounted on the wall.

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed, Terrace

A hotel room with a bed, a sofa, a desk with a chair, a television, and a cityscape painting on the wall.

Executive Room, 1 Queen Bed, Terrace

9.6 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a desk with a chair, a television, and a cityscape painting on the wall.

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(63 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Twin Room with Sofa

A hotel room with a bed, a sofa, a desk with a chair, a television, and a cityscape painting on the wall.

Standard Twin Room with Sofa

9.4 out of 10
Exceptional
(24 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with a large bed, a separate bathroom with a mirror and sink, a small desk, and a chair.

Superior Room, 2 Twin Beds

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room with one Queen bed and two child beds

A hotel room with a large bed, a bedside table with a lamp, a small table with a bowl of fruit, and a teddy bear.

Standard Room with one Queen bed and two child beds

9.2 out of 10
Wonderful
(32 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding available, down comforters, minibar

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Salamanca neighborhood, Novotel Madrid Center is connected to a rail/subway station. Notable landmarks in the area include Puerta de Alcalá and Gran Via, and travelers wishing to experience a bit of culture can try National Prado Museum. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience to public transportation: O'Donnell Station is 6 minutes by foot and Goya Station is 9 minutes. Visit our Madrid travel guide
Map
O'donnell 53, Madrid, Madrid, 28009

What's nearby

  • A concert stage with multiple performers and a crowd.
    Movistar Arena
    3 min walk - 0.2 miles
  • A street with historic buildings, a prominent church with a golden dome, and a clear sky.
    Calle de Alcalá
    6 min walk - 0.4 miles
  • A park with topiary trees, a paved walkway, and people walking.
    El Retiro Park
    8 min walk - 0.5 miles
  • The Arc of Triumph in Rome, Italy, with illuminated arches and statues.
    Puerta de Alcalá
    19 min walk - 1.0 mile
  • A statue of a man holding a bird in front of a large, ornate building with arches.
    Plaza de Toros de Las Ventas
    19 min walk - 1.0 mile

Getting around

  • Madrid Recoletos Station
    3 min drive
  • O'Donnell Station
    6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    15 min drive

Restaurants

  • Eat Bar
  • Madariz CafĂ©
    5 min walk
  • Frank And Furt
    6 min walk
  • Bar Los Torreznos
    3 min walk
  • Arquibar Goya
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 27 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (28 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 27 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Novotel Madrid Center have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–8:00 PM.

Is Novotel Madrid Center pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 27 per day.

What time is check-in at Novotel Madrid Center?

Check-in start time: 2 PM; Check-in end time: 2 AM.

What time is check-out at Novotel Madrid Center?

Check-out is at noon.

Where is Novotel Madrid Center located?

Located in Salamanca, this hotel is within a 15-minute walk of Movistar Arena and El Retiro Park. Puerta de Alcalá and National Prado Museum are also within 2 mi (3 km). O'Donnell Station is 6 minutes by foot and Goya Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Madrid Center Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 881 out of 1303 reviews
Rating 8 - Good. 299 out of 1303 reviews
Rating 6 - Okay. 79 out of 1303 reviews
Rating 4 - Poor. 26 out of 1303 reviews
Rating 2 - Terrible. 18 out of 1303 reviews

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location with helpful staff and good breakfast
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Good family rooms Good restaurant and bar
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Good installation Very efficient staff Breakfast and Bar good service Rooms clean
Stayed 1 night in Jun 2026
Verified review

8/10 Good

glynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful hotel has everything you need for a weekend break . Beds comfortable and decent size bathroom . Location ok just a little out of the centre
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff hospitality. Quality food, and clean room.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Rani Krishna Priya Devi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleans facilities, friendly and accommodating staff. Breakfast was highlight- big spread and four types of fresh juices made right in front of you. Highly recommend this place
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, but the staff is awesome everyone make us feel as be at home. Highly recommend.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Wenting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good stay here. The breakfast is very nice with lots of choices
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, two metro lines in short walking distance.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location away from crowds but noisy outside with traffic. Friendly stuff constantly cleaning but was too busy to be able to keep it super keep. Given the amount of people, it was well cleaned overall.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Lian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente hotel, well located, excellent staff, excellent food, very clean. Highly recommended. Will come back soon!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 2 bedroom. The balcony was huge had a nice view. Friendly staff. Comfortable room. Good wifi.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and kind. The room was well maintained.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the city and metro stations! It was
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

roselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Novotel Madrid Centre. The location is very convenient, the room was clean, and the staff were all friendly and helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and surrounding area. Easy to get around to. Great stay.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and it was fine for the time we were there. It would be nice if they had tissues, hair conditioner, and bathroom toiletries as other hotels.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were warm and welcoming. The room was clean. The pool, when it opened, was lovely. The hotel is well located. The bar and restaurant were wonderful. We had breakfast at the hotel ever morning - it was excellent. Highly recommend.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and polite staff, excellent breakfast available. Slightly further out of the city (20 mins walk) but still a very good location.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Jackueline

Liked: Staff & service
Disliked: Amenities
The property needs updating. The hallways look old and are Not welcoming. The pool area was messy and packed. However, Our room was huge, clean and comfortable. The staff were very nice. It’s good for one night.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Wayne Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean. Staff lovely and a good spot for transport links around the city.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the airport. 15 mins walk to El retiro. Nice Reims although sink was kind of clogged or at least water run slowly. Walkable area with a market across and around it. A few places to grab a sandwich or coffee very close. Nice staff.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Cenk Soner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good, safe and quiet neighborhood. Staff is helpful, hotel is very clean and perfect breakfast buffet. Close to metro stations which makes easy to get everywhere needed.
Stayed 4 nights in Mar 2026