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NH Madrid Atocha

Property class: 3

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Photo gallery for NH Madrid Atocha

A balcony with a table and chairs, potted plants, and a view of the cityscape. - NH Madrid Atocha (Madrid)
A buffet setup with various food items and a TV screen above. - NH Madrid Atocha (Madrid)
A hotel facade with the name "NH ATOCHA" prominently displayed. - NH Madrid Atocha (Madrid)
A hotel sign with the name "nh hotels" and a modern floor lamp. - NH Madrid Atocha (Madrid)
A hotel room with a large bed, a TV mounted on the wall, a small desk with a plant, and a view of the city through large windows. - NH Madrid Atocha (Madrid)
Near El Retiro Park and Puerta del Sol, NH Madrid Atocha provides dry cleaning/laundry services, car rentals on site, and a 24-hour business center. The on-site restaurant offers light fare. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of greenery.

Standard Room

8.4 out of 10
Very good
(42 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

A hotel room with a large bed, a blue armchair, a small table, a TV mounted on the wall, and a window with a view of a clock tower.

Superior Room

9.4 out of 10
Exceptional
(34 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Single Room

A hotel room with a bed, a desk with a chair, a small table with a lamp, and a TV mounted on the wall.

Basic Single Room

8.0 out of 10
Very good
(18 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Located in Jerónimos, a neighborhood in Madrid, NH Madrid Atocha is in a shopping district and near a metro station. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium. Visit our Madrid travel guide
Map
Paseo de la Infanta Isabel 9, Madrid, Madrid, 28014

What's nearby

  • A large, historic building with a dome and a statue on top, surrounded by a paved plaza and a grassy area.
    Atocha Station Memorial
    2 min walk - 0.1 miles
  • A city street with buildings, cars, and a street lamp.
    Paseo del Prado
    3 min walk - 0.2 miles
  • A historic building with a large glass facade and a modern sculpture.
    Museo Nacional Centro de Arte Reina Sofía
    5 min walk - 0.3 miles
  • A park with topiary trees, a paved walkway, and people walking.
    El Retiro Park
    5 min walk - 0.3 miles
  • A grand building with classical architecture, featuring columns, statues, and a flag.
    National Prado Museum
    10 min walk - 0.6 miles

Getting around

  • Madrid Atocha Station
    1 min walk
  • Atocha Renfe Station
    1 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    17 min drive

Restaurants

  • McDonald's
    5 min walk
  • El Brillante
    6 min walk
  • La Pausa
    1 min walk
  • Restaurante La Gloria
    1 min walk
  • Starbucks
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 to 22 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 312 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1947
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 to 22 per person
  • Nearby parking fee: EUR 35 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is NH Madrid Atocha pet-friendly?

Yes, NH Madrid Atocha allows cats and dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

What time is check-in at NH Madrid Atocha?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at NH Madrid Atocha?

Check-out is at noon.

Where is NH Madrid Atocha located?

Located in Jerónimos, this hotel is within a 5-minute walk of Paseo del Prado and El Retiro Park. Gran Via and Puerta del Sol are also within 1 mi (2 km). Atocha Renfe Station and Madrid Atocha Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NH Madrid Atocha Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 499 out of 1001 reviews
Rating 8 - Good. 349 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Great location, easy check-in, staff was so friendly and helpful
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Antoinette

Liked: Cleanliness
Great location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Efrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, nice room.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Thad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train station just across the road. Many restaurants within a block or 2. Excellent location.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Consejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located hotel across the street from the Atocha train station. We had a very quiet room on the 7th floor. Easy to get to major attractions like the Queen Sofia Museum, Retiro Park, etc. I would recommend to anyone traveling from Madrid to other parts of their Spain exploration.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spotless! Very friendly front desk staff offered great dinner suggestions. The hotel is right across the Atocha train station, very convenient for early travel. Breakfast well organized, beautiful presentation with multiple choices. On our last day we left early in the morning and they graciously prepared a “picnic” bag, since we left before breakfast time. We enjoyed our stay!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Katelyn

Liked: Cleanliness, amenities, property conditions & facilities
I booked a single room, it was a little small but fine for a couple nights stay. The proximity to Retiro Park made it a great location for early morning walks. Its also close to the train station for early morning trains and to the Prado
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early check-in was offered which was fantastic. Room was clean, updated, nice extras and bed was comfortable.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Argimiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotels chain

The NH hotels are a great hotels chain, I have stayed is several countries. Breakfasts are very good, located is good areas
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and great location near Atocha station
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Paul

Was very conveniently located, area is so so, hotel is between 2 & 3 stars, staff was great
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location specially if are taking a train to another city, as the atocha station is right there.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Frode

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was right by the metro and the train station. My room was quiet, so the stay was excellent for that matter.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

meng

Liked: Staff & service, property conditions & facilities
It’s very clean and quiet. People are there very friendly. The place is in very convenient location.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

YUKIHIRO

Liked: Cleanliness, staff & service, amenities
The location was super convenient. The facility is old but well-maintained. The staff were friendly and helpful, and the breakfast was really delicious.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to a metro station
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near the city’s main train station, the staff is nice, rooms are clean and the neighborhood very pretty; rooms are a bit small but no different from many other hotels in this price range
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast. Friendly staff. Good location. Rooms are very small, but ok.
Stayed 5 nights in Mar 2024
Verified review

8/10 Good

ANDREINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice and clean place, it is small but it is so able. where it is located is great, near train stations, some popular destinations too. i would come back :)
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Ronald

Liked: Cleanliness, staff & service
The woman who checked me in was superb. After that, I had no connection with staff. Even checkout was handled remotely, so human contact was lost there, too. The room was small but ok. Breakfast was good enough.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is directly across from the main entrance to Atocha station and the express bus to the airport. The surrounding area felt safe even late at night. The hotel was clean and modern. The room was fairly small for the price but this a perfect place if you are arriving late or leaving early.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Lizmary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive. The hotel was close to the Attocha train station. The room was clean.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
We .oved the location
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, polite and very helpful staff, ultra clean and comfortable room. The room was really roomy for an European hotel, and the bathroom was modern and everything worked! It is across the street from the Atocha train station so we easily found it after our ride from Barcelona. Great location, too, since it is very close to the Prado Museum and the large Retiro park.
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an excellent location directly across the street from the major train station and adjacent to the city's metro. It is also a short walk to Madrid's major art museums. The rooms and elevator are a little on the small size, but that is to be expected in the heart of a major European city. The breakfast was fantastic.
Stayed 8 nights in Oct 2024