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Hotel Zenit Conde de Orgaz

Property class: 4

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Photo gallery for Hotel Zenit Conde de Orgaz

A modern dining area with wicker chairs, a central table with a large vase, and hanging pendant lights. - Hotel Zenit Conde de Orgaz (Madrid)
A modern reception area with a bench, chairs, a reception desk, and a large screen. - Hotel Zenit Conde de Orgaz (Madrid)
A modern lobby with a reception desk, seating area, and a large vase with a plant. - Hotel Zenit Conde de Orgaz (Madrid)
A modern living room with a grey sofa, yellow chairs, a dining table, and large windows with sheer curtains. - Hotel Zenit Conde de Orgaz (Madrid)
A hotel room with two beds, a nightstand, a lamp, and a purple chair. - Hotel Zenit Conde de Orgaz (Madrid)
Located close to Arturo Soria Plaza Shopping Center and Palacio de Hielo, Hotel Zenit Conde de Orgaz provides dry cleaning/laundry services, car rentals on site, and a bar. The on-site international cuisine restaurant, Nadir, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Triple Room

A hotel room with two beds, a desk, and a chair.

Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room Single Use

A neatly made bed with white linens in a hotel room.

Double Room Single Use

9.6 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a desk, a chair, and a lamp.

Standard Double or Twin Room

9.2 out of 10
Wonderful
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Located in Hortaleza, a neighborhood in Madrid, Hotel Zenit Conde de Orgaz is near the airport and near a metro station. Travelers who have shopping on the agenda can visit Arturo Soria Plaza Shopping Center and Palacio de Hielo, while those looking for another kind of activity may want to check out Olivar de la Hinojosa Golf Club. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Real Madrid City. Visit our Madrid travel guide
Map
Calle del Moscatelar, 24, Madrid, Madrid, 28043

What's nearby

  • Arturo Soria Plaza Shopping Center
    11 min walk - 0.6 miles
  • Museo Africano Mundo Negro
    13 min walk - 0.7 miles
  • Palacio de Hielo
    14 min walk - 0.8 miles
  • Los Cubos Building
    2 min drive - 1.2 miles
  • Juan Pablo II
    4 min drive - 1.8 miles

Getting around

  • Esperanza Station
    5 min walk
  • Nuevos Ministerios Station
    7 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    18 min drive

Restaurants

  • Cafetería Churrería Llorsan
    10 min walk
  • Rodilla
    11 min walk
  • Kichi
    7 min walk
  • The Knife
    13 min walk
  • Beytna Restaurante
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 17 per day)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nadir

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • 4 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 37.0 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Covered self parking fee: EUR 17 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 37.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel Zenit Conde de Orgaz pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 17 per day. Limited spots are available.

What time is check-in at Hotel Zenit Conde de Orgaz?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hotel Zenit Conde de Orgaz?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Zenit Conde de Orgaz located?

Located in Hortaleza, this hotel is within a 15-minute walk of Palacio de Hielo and Arturo Soria Plaza Shopping Center. Olivar de la Hinojosa Golf Club is 2.3 mi (3.6 km) away. Esperanza Station is only a 5-minute walk and Arturo Soria Station is 10 minutes.

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Reviews

Hotel Zenit Conde de Orgaz Reviews

8.6

Excellent

9.0

Cleanliness

7.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 181 out of 426 reviews
Rating 8 - Good. 181 out of 426 reviews
Rating 6 - Okay. 43 out of 426 reviews
Rating 4 - Poor. 14 out of 426 reviews
Rating 2 - Terrible. 7 out of 426 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Welcoming staff. Generous restaurant. Lovely view from the 5th floor.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and good location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with very nice staff
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The hotel was very clean, the area seemed safe, and was a short taxi ride to the airport
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, clean and friendly staff. The rooms have a decent size and amenities. The breakfast is decent for the money. Close to the airport but not close to the city. I’d definitely go again to this hotel.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room was very clean and the area seemed safe.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms and safe and quiet neighborhood
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very good hotel little bit far from the main Madrid downtown and other attractions. Breakfast and other amenities in hotel are excellent. Staff is friendly too.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The hotel and attached restaurant were very nice. Walkable distance to the metro so easy to get around. Unfortunately, the walls were thin and we were able to hear our neighbor’s every move.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite its somewhat Spartan blocky exterior this is a friendly, comfortable, well appointed hotel in a leafy residential area just outside the busy city centre and close to a small mall with plenty of shops and restaurants.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop only, but we have stayed here before and will return. Very recommendable hotel
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel in a nice, walkable neighborhood within minutes from subway station that takes you to the historic center and Prado within 15 min. We have used this hotel twice already and plan to come back when visiting Madrid.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive and friendly staff
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

Staff were very pleasant and helpful. The restaurant had very good service and excellent food choices. We enjoyed our stay very much. I especially liked the outdoor dining and seating.
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Ok for a night
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 3 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Customer service ever!

Worse Customer Service Ever!!! I prechecked at 10am, checked in at 2pm left my bags and went to meetings I had. I can back exhausted at 10pm and realized the room was next to the elevator and the noise was extremely loud! It sounded like construction work was being done in my room! I am not exaggerating! When we called down to the front desk we were told hotel was sold out. Their comments to us in a nutshell for complaining was: why didn't you say anything when you checked in. How are we supposed to know how sensitive your ears are. I already apologized. Wait a few hours it will die down ! Icing on the cake was she. The manager called at 11:30pm to say that we were welcome Ed to pack our belongings and leave and they would not charge use!!! Then I got a note from corporate saying the room was one of their best rooms and they truly didn't understand my complaint. I don't understand how customer service doesn't exist in this hotel. They would not acknowledge that my complaint was valid but annoyed as to why I was complaining. Beware of rooms ending in 01!
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gente muy amable y todo bien como siempre
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones correctas. Bien comunicado. Bien para un finde semana en Madrid. Lo peor fue los ruidos de los clientes por la mañana al salir de las habitaciones
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me gustó ubicación tranquila limpio y desayuno excelente
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mis compañeros mas económico y desayuno incluido. Yo mas caro y sin desayuno
Stayed 2 nights in Jun 2026