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Santo Mauro, a Luxury Collection Hotel, Madrid

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Photo gallery for Santo Mauro, a Luxury Collection Hotel, Madrid

An outdoor café with checkered flooring, outdoor seating, and tables. - Santo Mauro, a Luxury Collection Hotel, Madrid (Madrid)
A luxurious hotel lobby with ornate decor, a grand chandelier, and a view to the outside. - Santo Mauro, a Luxury Collection Hotel, Madrid (Madrid)
A grand building with a fountain, surrounded by well-manicured gardens and palm trees. - Santo Mauro, a Luxury Collection Hotel, Madrid (Madrid)
A checkered outdoor patio with seating, a bar area, and a staircase leading to an upper level. - Santo Mauro, a Luxury Collection Hotel, Madrid (Madrid)
A grand hallway with ornate columns, a central decorative fountain, and a staircase leading to an upper level. - Santo Mauro, a Luxury Collection Hotel, Madrid (Madrid)
Luxury
5.0 star property
9.6

Exceptional

Historic palace in quiet Madrid

Stately grandeur permeates this historic palace hotel in one of Madrid's most elegant neighborhoods. The lobby opens to a surprising garden retreat. Attentive staff provide spectacular service, making special occasions truly memorable on the restaurant's terrace.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

A hotel room with a large bed, two armchairs, a small table, and two bedside lamps.

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A room with a concrete wall, a round table, two armchairs, a sofa, and a floor lamp.

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

A large bed with a tufted headboard, two bedside lamps, a chair, and a framed picture on the wall.

Premium Room

10.0 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A room with a striped armchair, a tufted sofa, a marble coffee table with a book and flowers, a framed horse painting, and a door with geometric patterns.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Chamberí, a neighborhood in Madrid, Santo Mauro, a Luxury Collection Hotel, Madrid is in a shopping district and near a metro station. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Paseo de la Castellana and Gran Via. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Madrid travel guide
Map
Calle de Zurbano, 36, Madrid, Madrid, 28010

What's nearby

  • A modern plaza with a central monument, surrounded by contemporary buildings with glass facades.
    Paseo de la Castellana
    2 min walk - 0.1 miles
  • A large statue in a plaza with a fountain, surrounded by buildings.
    Plaza de Colon
    10 min walk - 0.6 miles
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    18 min walk - 1.0 mile
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    19 min walk - 1.0 mile
  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    4 min drive - 1.4 miles

Getting around

  • Alonso Martinez Station
    6 min walk
  • Madrid Recoletos Station
    14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    20 min drive

Restaurants

  • Coque
    4 min walk
  • Mercato Ballaró
    4 min walk
  • Maison Matcha
    3 min walk
  • La Pilla
    4 min walk
  • Makkila Almagro
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 60.50 per day)
  • Valet parking on site (EUR 32.67 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: EUR 60 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Biblioteca Restaurante
  • Santo Mauro Gardens
  • The Gyn Bar

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Dining table
  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,077 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 110 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for EUR 93.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 60 per person
  • Self parking fee: EUR 60.50 per day
  • Valet parking fee: EUR 32.67 per day
  • Pet fee: EUR 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 93.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Santo Mauro, a Luxury Collection Hotel, Madrid pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 110 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 60.50 per day. Valet parking is available for EUR 32.67 per day.

What time is check-in at Santo Mauro, a Luxury Collection Hotel, Madrid?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Santo Mauro, a Luxury Collection Hotel, Madrid?

Check-out is at noon.

Where is Santo Mauro, a Luxury Collection Hotel, Madrid located?

Located in Chamberí, this luxury hotel is within 1 mi (2 km) of Paseo de la Castellana, Gran Via, and El Retiro Park. Puerta del Sol and Plaza de Cibeles are also within 1 mi (2 km). Alonso Martinez Station is 6 minutes by foot and Ruben Dario Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Santo Mauro, a Luxury Collection Hotel, Madrid Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 151 out of 179 reviews
Rating 8 - Good. 21 out of 179 reviews
Rating 6 - Okay. 5 out of 179 reviews
Rating 4 - Poor. 2 out of 179 reviews
Rating 2 - Terrible. 0 out of 179 reviews

Reviews

Verified review

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay , amazing staff , amazing amenities in the room! Would definitely come back !
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast!!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Syed Fazal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional staff, comfortable and clean rooms, great breakfast and burger
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

donaldo

Liked: Cleanliness, staff & service, amenities
A beautifully decorated room, impeccably clean, with excellent amenities throughout
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

edmund

Liked: Cleanliness, property conditions & facilities
Clean room … good service. Friendly staff
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Medical December getaway

Spectacular. Might be one of the best hotel experiences we’ve ever had. Looking forward to come back during the spring to enjoy the garden area!
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Georgeus palace, with beautiful decoration in the nicest Madrid¨s neigborhood. Lobby, restaurantes, bars, and so, look wonderfull and luxury. Bedroom large & confortable. I needs some technological update.
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Verified traveler

Liked: Amenities, property conditions & facilities
The location is excellent. The overall property is lovely although a bit tired. The rooms were in need of an update and were slightly dirty. The restaurant was pretty, condescending wait staff and mediocre food for the cost. The outside area is lovely and unusual for the city location.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very hard to condense in a few word our stay in Santo Mauro. EVERYTHING, ABSOLUTELY EVERYTHING has been perfect. We stayed in this hotel as we wanted to treat ourselves for a few days before and after our wedding... well, the team went above and beyond to make our stay perfect and memorable. Everyone was really helpful and willing to make our stay special, and they definitely succeeded. The rooms are from out of this world, the beds are second to none, the service is superb, and the details and attentions the staff had with us will never be forgotten... and I could go on and on and on. Thank you so much to the whole team for making an already special day even better, we will definitely come back for our wedding anniversary!
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Vijaya Mohan R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in the middle of Madrid. On par with some of the best hotels I have ever stayed
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Madrid, not maybe, definitely. Forget the other names you’re thinking, this one is better. Prettier. More private. Best service. Worth it completely.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Madrid
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Natalia

Liked: Staff & service, property conditions & facilities
Beautiful, historic property in fully remodeled condition. Great, quiet location. The service and attention were impeccable and made our Madrid stay very special.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

FRAYSIS

Liked: Cleanliness, staff & service, property conditions & facilities
Peacefull
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

alexandros

Liked: Cleanliness, staff & service, property conditions & facilities
Great open air are
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Narine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury!
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

maria

Disliked: Property conditions & facilities
OUTDATED AWFUL ROOM SERVICE
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Esteban

amazing!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso lugar, con maravillosa atención y maravillosa ubicación. Además me dieron un upgrade que yo no pedí. 10 puntos con mención honorífica.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, property conditions & facilities
A equipe de funcionários é excelente!!! O café da manhã delicioso!!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Álvaro

Liked: Cleanliness, amenities, property conditions & facilities
Nos ha encantado el hotel, repetiremos seguro, el personal se ha portado genial con nosotros.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Los baños son muy chicos.
Stayed 3 nights in Nov 2025