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Hotel Regina

Property class: 4

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Photo gallery for Hotel Regina

A modern living room with a sofa, a coffee table, and a bookshelf. - Hotel Regina (Madrid)
Property video
A gym with weightlifting equipment, a motivational sign, and a wooden wall. - Hotel Regina (Madrid)
A modern hotel room with a sofa, a bed, a coffee table, and a framed artwork on the wall. - Hotel Regina (Madrid)
A modern bathroom with a large mirror, a robe hanging on a rack, and a towel shelf. - Hotel Regina (Madrid)
Located close to Gran Via and Puerta del Sol, Hotel Regina provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. The on-site Mediterranean cuisine restaurant, Caramba, offers breakfast, lunch, and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Double Room (Interior)

A hotel room with a large bed, a desk with a chair, a TV, and a bathroom visible through an open door.

Superior Double Room (Interior)

9.4 out of 10
Exceptional
(78 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite (Interior)

A modern hotel room with a sofa, a bed, a round coffee table, and a large mirror.

Junior Suite (Interior)

10.0 out of 10
Exceptional
(22 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite (Alcalá)

A modern hotel room with a bed, a sofa, a small table, and a mirror.

Junior Suite (Alcalá)

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds
  • Free WiFi

View all photos for Deluxe Room (Alcalá)

A modern hotel room with a large bed, bedside table, and a view of the city through large windows.

Deluxe Room (Alcalá)

9.6 out of 10
Exceptional
(28 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Penthouse, Terrace

A modern bedroom with a large bed, a desk, and a view of the outdoors.

Penthouse, Terrace

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Penthouse, Hot Tub (Terrace)

A modern hotel room with a large bed, bedside tables, a desk, and a view of the city.

Penthouse, Hot Tub (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Penthouse, Hot Tub (Terrace)

A modern bedroom with a wooden ceiling, a bed with white linens, a bedside table with a vase of flowers, and a small stool.

Luxury Penthouse, Hot Tub (Terrace)

8.0 out of 10
Very good
(1 review)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room (Aduana)

A neatly made bed with a variety of pillows, a bedside table with a vase of flowers, and a nightstand with a small plant.

Double Room (Aduana)

9.4 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room (Aduana)

A neatly made bed with a variety of pillows, a bedside table with a vase of flowers, and a nightstand with a small plant.

Superior Double Room (Aduana)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

A modern hotel room with a large bed, a bedside table with a vase of flowers, and a view of the hallway.

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

9.8 out of 10
Exceptional
(11 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Suite Exterior (Aduana)

A hotel room with a large bed, a headboard, bedside lamps, and a bedside table with a phone and a vase of flowers.

Suite Exterior (Aduana)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Sofa Beds
  • Free WiFi

Family Suite (Alcalá)

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Large Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

Deluxe Room (Aduana)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Suite (Interior)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Single Room (Interior)

Single Room (Interior) | Hypo-allergenic bedding available, down comforters, Select Comfort beds

Single Room (Interior)

9.4 out of 10
Exceptional
(78 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room (Interior)

A modern hotel room with a large bed, a bedside table with a lamp, and a view of the city through the window.

Standard Double Room (Interior)

9.8 out of 10
Exceptional
(146 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Madrid Centro neighborhood, Hotel Regina is connected to a shopping center. Gran Via and Puerta del Sol are notable landmarks, and travelers looking to shop may want to visit San Miguel Market and Golden Mile. National Prado Museum and Plaza de Cibeles are two other places to visit that come recommended. Guests love the hotel's central location for the sightseeing. It's also convenient to public transportation: Sevilla Station is just steps away and Sol Station is 5 minutes by foot. Visit our Madrid travel guide
Map
Alcala 19, Madrid, Madrid, 28014

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    2 min walk - 0.1 miles
  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    3 min walk - 0.2 miles
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    8 min walk - 0.5 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    10 min walk - 0.5 miles
  • A grand palace with a symmetrical garden and a central fountain.
    Royal Palace of Madrid
    14 min walk - 0.8 miles

Getting around

  • Sevilla Station
    1 min walk
  • Madrid Recoletos Station
    14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    24 min drive

Restaurants

  • Dani
    1 min walk
  • Starbucks
    1 min walk
  • La Rollerie
    3 min walk
  • McDonald's
    1 min walk
  • Sala De Despiece 2
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Things to do

  • 24-hour gym
  • Hot tub

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (33 inch wide door)
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Low-height counter and sink (29 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 39 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Regina pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Regina?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Regina?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Regina provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is Hotel Regina located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Gran Via and Puerta del Sol. Plaza Mayor and Plaza de Cibeles are also within 10 minutes. Sevilla Station is only a 2-minute walk and Sol Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Regina Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 2088 out of 2380 reviews
Rating 8 - Good. 218 out of 2380 reviews
Rating 6 - Okay. 40 out of 2380 reviews
Rating 4 - Poor. 17 out of 2380 reviews
Rating 2 - Terrible. 17 out of 2380 reviews

Reviews

Verified review

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent everything.great location good breakfast
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Anel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Sophana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near all tourist attractions and metro. Breakfast was excellent. Room was very clean with comfortable beds.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The breakfast they provide with your stay is amazing. Perfect place to STAY TO SEE Madrid
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff that were very helpful . Right in front of the Hermes and designer stores , great location , amazing breakfast .
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Navit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at Regina. Beautiful hotel at the heart of the city with an amazing staff. Really enjoyed the breakfast.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. It was right in the middle of town but quiet also, across the street from 4 seasons
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Fannor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so helpful and nice every time we needed help
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The location was great, the rooms were beautiful with great views, and the breakfast was amazing. The staff went over and above to make our stay memorable. I highly recommend the hotel and would definitely stay there when I return to Madrid.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regina hotel is very clean, staff is kind and courteous. Location is very convenient, and close to so many attractions. Breakfast has variety and food is delicious. Restaurants for lunch and dinner are close and great. Staff is very polite and helpful.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The professional staff goes above and beyond to ensure every guest feels genuinely welcomed and cared for.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff. Great welcoming and breakfast. Would stay again. Thank you.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Revecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Super clean, modern rooms, well located and super nice staff! As well, this is the first hotel I stay in where the blowdryer is a Dyson. Nice touch!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a perfect part of town. Incredibly clean with the most incredible fragrance throughout the hotel. Chose this hotel because of its very high review count and was not disappointed! You can’t miss with this hotel!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Hajime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location: the hotel is in the middle of every attractions, restaurants and shopping Safe area especially at night time The hotel itself is modern, nice size and quiet room The breakfast is delicious with many choices. We like the responsive staff services and above all is the quiet and efficient air conditioning .
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Rabia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Regina is centrally located, modern hotel where we stayed for four nights towards the end of our time in Madrid. The rooms are beautiful and the breakfast spread is not to be missed. We enjoyed the roof top terrace to relax in the evenings after a long day of walking around. Highly recommend this hotel. As a family of four we had internal connecting room with ample space and two bathrooms!
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Malaurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This could easily be given 5 stars but we found the room quite noisy. Other than that, the breakfast was very nice, the staff was super attentive, the rooms are beautiful and everything is clean.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast, kind staffs and location of the hotel can not be better.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jasmin Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Rooms were updated and very nice
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great location, staff are great, very clean, a lot of amenities … and good price !
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed at the Hotel Regina when visiting Madrid and it’s even better than I remembered it to be. The rooms are clean and even has a Dyson hair dryer. The room feels luxurious for the price and the breakfast buffet is always so delicious!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The staff are very friendly and helpful. Room is very clean and quiet. Bonus: great breakfast!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk workers were most helpful with everything.They purchased train tickets for the first leg of my journey as well as how to buy them at the station. I had forgot an item and got it back on my way out of Madrid. Good system. The location was convenient, museums were walkable or a short cab ride. Its also close to major plazas(Sol, Mayor) Very good breakfast. Honey hive!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most wonderful hotel from the interior design throughout to the excellent service, cleanliness, breakfast and location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing and the staff lovely
Stayed 4 nights in Apr 2026