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Hotel Regina

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Luxury
4.0 star property
9.8

Exceptional

Elegance in Madrid's vibrant heart

Spectacularly situated in Madrid's vibrant shopping district, this beautifully designed hotel offers modern, comfortable rooms with spacious bathrooms. Start your day with a hearty breakfast buffet and stay active in the well-equipped gym.

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Double Room (Interior)

Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Superior Double Room (Interior)

9.4 out of 10
Exceptional
(67 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Junior Suite (Interior)

Junior Suite (Interior) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Junior Suite (Interior)

10.0 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite (Alcalá)

Junior Suite (Alcalá) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Junior Suite (Alcalá)

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

View all photos for Deluxe Room (Alcalá)

Deluxe Room (Alcalá) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Deluxe Room (Alcalá)

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, Terrace

Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Penthouse, Terrace

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Penthouse, Hot Tub (Terrace)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Heating
Connecting rooms available
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Luxury Penthouse, Hot Tub (Terrace)

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Heating
Connecting rooms available
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Aduana)

Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Double Room (Aduana)

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room (Aduana)

Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Superior Double Room (Aduana)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Suite Exterior (Aduana)

Suite Exterior (Aduana) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Suite Exterior (Aduana)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Sofa Beds

View all photos for Single Room (Interior)

Single Room (Interior) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Single Room (Interior)

9.4 out of 10
Exceptional
(69 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room (Interior)

Standard Double Room (Interior) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Standard Double Room (Interior)

9.8 out of 10
Exceptional
(121 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

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About the neighborhood

Map
Alcala 19, Madrid, Madrid, 28014

What's nearby

  • Calle de Alcalá - 1 min walk - 0.0 miles
  • Gran Via - 2 min walk - 0.1 miles
  • Puerta del Sol - 3 min walk - 0.2 miles
  • Prado Museum - 10 min walk - 0.6 miles
  • Plaza Mayor - 11 min walk - 0.6 miles

Getting around

  • Sevilla Station - 1 min walk
  • Madrid Recoletos Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Dani - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Castizo Canalejas - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Hontanares - ‬1 min walk

About this property

Hotel Regina

Upscale hotel remodeled in 2020 and located near Gran Via
Located close to Puerta del Sol and Plaza de Cibeles, Hotel Regina provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. The on-site Mediterranean cuisine restaurant, Caramba, offers breakfast, lunch, and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • A porter/bellhop, tour/ticket assistance, and a front-desk safe
  • Smoke-free premises, a reception hall, and a banquet hall
  • Guest reviews say great things about the breakfast, overall value, and central location
Room features
All 175 rooms include comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra amenities include:
  • Baby baths and art supplies
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Designer toiletries, bidets, and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Things to do

  • 24-hour gym
  • Hot tub

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (33 inch wide door)
  • Grab bar in shower
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Low-height counter and sink (29 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Renovated entire property - January 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Frequently asked questions

Is Hotel Regina pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Regina?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Regina?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Regina provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is Hotel Regina located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Gran Via and Puerta del Sol. Plaza de Cibeles and Plaza Mayor are also within 10 minutes. Sevilla Station is only a 2-minute walk and Sol Station is 5 minutes.

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Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1931 out of 2220 reviews
Rating 8 - Good. 215 out of 2220 reviews
Rating 6 - Okay. 42 out of 2220 reviews
Rating 4 - Poor. 15 out of 2220 reviews
Rating 2 - Terrible. 17 out of 2220 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Great location
Stayed 4 nights in Nov 2025

10/10 Excellent

Wael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent very good service special the breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Haejin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service throughout my stay was excellent, and I felt very comfortable. The location was ideal for visiting all the main sightseeing spots and landmarks.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast, great location
Stayed 1 night in Sep 2025

10/10 Excellent

Violeta

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel and staff. A must stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean rooms, great staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tatum

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and great location!
Stayed 1 night in Oct 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff, perfect location
Stayed 2 nights in Oct 2025

10/10 Excellent

Nadia L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel in a great location with excellent service and staff
Stayed 7 nights in Oct 2025

10/10 Excellent

Cherry Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food great … Stafff amazing…
Stayed 3 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay at this hotel. I would come back when I visit Madrid next time.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and modern rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

KATIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room , excellent service and breakfast
Stayed 7 nights in Sep 2025

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Great location and great staff. Will stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a central location.
Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Was simply superbe
Stayed 1 night in Nov 2025

8/10 Good

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very accommodating and friendly. Only issue was their wifi was very spotty, if not unavailable at times. Otherwise, a fine stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, professional staff; comfy bed; great water pressure in shower; breakfast buffet was great — lots of options and very fresh
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, high end hotel with nice amenities and great staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Cam-Tu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, safe area, excellent service. Nice restaurant next to it
Stayed 2 nights in Oct 2025

8/10 Good

Angelo

Liked: Cleanliness, staff & service
hotel close to city attractions and restaurants
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staying
Stayed 4 nights in Sep 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely rooms, outstanding breakfast, adorable rooftop for getting a bit of relaxation before next tour of city.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Well located
Stayed 1 night in Oct 2025
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