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CoolRooms Palacio de Atocha

4.0 star property
Victorian hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

CoolRooms Palacio de Atocha, in the heart of Madrid, offers a stylish urban retreat. Guests unwind at the poolside bar, explore the garden, and use free WiFi. Attentive staff enhance the experience at this conveniently located hotel, blending comfort and accessibility.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, memory foam beds, minibar

Premium Double Room

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down comforters, memory foam beds, minibar

Junior Suite

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Memory foam bed
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Double Room

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms | Premium bedding, down comforters, memory foam beds, minibar

Superior Suite, 2 Bedrooms, 2 Bathrooms

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite

Suite | Premium bedding, down comforters, memory foam beds, minibar

Suite

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Memory foam bed
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, down comforters, memory foam beds, minibar

Signature Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Calle de Atocha 34, Madrid, Madrid, 28012

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.1 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Prado Museum - 9 min walk - 0.5 miles
  • Gran Via - 10 min walk - 0.5 miles

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Casa Alberto - ‬3 min walk
  • ‪Acid Bakehouse - ‬3 min walk
  • ‪Sky Bar - ‬1 min walk
  • ‪Brunchit - Las Letras - ‬2 min walk
  • ‪Castizo de Plaza del Ángel - ‬2 min walk

About this property

CoolRooms Palacio de Atocha

Upscale hotel near Puerta del Sol
A short walk from Plaza Mayor and Gran Via, CoolRooms Palacio de Atocha provides an airport shuttle, a poolside bar, and a terrace. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), meeting rooms, and a front-desk safe
  • An elevator, ATM/banking services, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and walkable location
Room features
All guestrooms at CoolRooms Palacio de Atocha include comforts such as premium bedding and pillow menus, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (EUR 32 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self parking fee: EUR 32 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

Frequently asked questions

Does CoolRooms Palacio de Atocha have a pool?

Yes, this property has an outdoor pool.

Is CoolRooms Palacio de Atocha pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 32 per day.

What time is check-in at CoolRooms Palacio de Atocha?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at CoolRooms Palacio de Atocha?

Check-out is at noon.

Does CoolRooms Palacio de Atocha provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 145 per vehicle applies.

Where is CoolRooms Palacio de Atocha located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Plaza de Santa Ana, Puerta del Sol, and Plaza Mayor. Gran Via and Museo Nacional Centro de Arte Reina Sofía are also within 15 minutes. Anton Martin Station is only a 2-minute walk and Tirso de Molina Station is 6 minutes.

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CoolRooms Palacio de Atocha Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 836 out of 920 reviews
Rating 8 - Good. 69 out of 920 reviews
Rating 6 - Okay. 6 out of 920 reviews
Rating 4 - Poor. 4 out of 920 reviews
Rating 2 - Terrible. 5 out of 920 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cornelis

Liked: Cleanliness, amenities, property conditions & facilities
Room was large and beautiful! Service was fabulous and location was very central. Loved our stay
Stayed 5 nights in Nov 2025

10/10 Excellent

Toni

Liked: Cleanliness, amenities, property conditions & facilities
This is the best hotel I've ever stayed in! I absolutely had the very best experience and cannot recommend it highly enough.
Stayed 2 nights in Nov 2025

10/10 Excellent

janet

Liked: Cleanliness, staff & service
Wonderful in every way!
Stayed 3 nights in Nov 2025

10/10 Excellent

Ofer

Liked: Cleanliness
A great stay! We got a beautiful suite, everything spotless clean and top notch A huge beautiful bathroom, great amenities Thank you guys
Stayed 2 nights in Sep 2025

10/10 Excellent

Hormazd

Liked: Cleanliness, amenities, property conditions & facilities
The most spectacular Suite, in an excellent location with the attention to detail kind of service. Cannot recommend this hotel enough.
Stayed 8 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
suite was big and vey well laid out with all that we needed
Stayed 3 nights in Oct 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 3 nights in Nov 2025

10/10 Excellent

Eti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with a very large room, unbelievably comfortable bed and large/double shower bathroom. Staff was friendly and helpful and the room cleaned twice a day (spotless). Would definitely stay here again the next time we are in Madrid
Stayed 5 nights in Aug 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional.
Stayed 1 night in Oct 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible boutique style hotel. Staff was accommodating, friendly, genuine and so very helpful. Would give it 10 stars if we could! Location was fantastic, walkable to all the major sites of Madrid.
Stayed 1 night in Sep 2025

10/10 Excellent

Guanghong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with large room and huge bath room. Super comfortable bed.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was above and beyond. We only stayed 2 nights but wish we could have have stayed longer. I would highly recommend this hotel. The rooms were beautiful. Very clean the showers were great and the beds were comfortable. Breakfast was also outstanding.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The property absolutely beautiful. The staff was amazing, location was perfect and they did amazing job converting the property to a hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Great service
Stayed 1 night in Jul 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A firm favourite when staying in Madrid. Great room size and decor. Great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotell, high standard, great people and service, and also very nice with a relaxed pool. Love the bed and the bathroom. Top class!
Stayed 3 nights in Jul 2025

10/10 Excellent

Natalie

This hotel really is amazing, thoughtful touches and a kind staff. The whole space is beautiful.
Stayed 1 night in Jul 2025

10/10 Excellent

Amirdara

Liked: Cleanliness, amenities
Beautiful property in a central, but not overly busy, location. Staff were all great and very attentive, and the rooms are lovely. Highly recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what an amazing hotel staff were excellent
Stayed 3 nights in May 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was brilliant beautifully presented and we very much enjoyed how close it was of the amenities and landmarks
Stayed 2 nights in May 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel staff is great could improve the bar service
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Cool hotel with big rooms and great staff. Highly recommend
Stayed 3 nights in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff was so nice
Stayed 2 nights in Apr 2025
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