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Veracruz Boutique Puerta del Sol

Property class: 2

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Photo gallery for Veracruz Boutique Puerta del Sol

A bedroom with a tufted headboard, a bed with white and purple bedding, a purple throw blanket, a white chair, and a balcony with a view. - Veracruz Boutique Puerta del Sol (Madrid)
A reception area with a wooden floor, white walls, and a reception desk. There are potted plants and a ceiling light fixture. - Veracruz Boutique Puerta del Sol (Madrid)
A narrow street with buildings on either side, a prominent church tower, outdoor seating with umbrellas, and a few people walking. - Veracruz Boutique Puerta del Sol (Madrid)
A staircase with ornate black balusters and a white ceiling with a geometric pattern. - Veracruz Boutique Puerta del Sol (Madrid)
A loft-style room with a high ceiling, exposed wooden beams, a white sofa set, two small wooden tables, and a ceiling fan. - Veracruz Boutique Puerta del Sol (Madrid)
A short walk from Puerta del Sol and Gran Via, Veracruz Boutique Puerta del Sol has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

A bed with white sheets, a stack of books, and two pillows, one yellow and one white.

Single Room

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

A hotel room with a bed, a desk, a chair, and a balcony with a view.

Double or Twin Room

8.8 out of 10
Excellent
(31 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

A hotel room with two beds, a large mirror, a TV, and a desk with a chair.

Superior Double Room

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment

A compact kitchen with white cabinets, a washing machine, and a ceiling fan.

Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Economy Double Room

A hotel room with a bed, bedside table, chair, and a mirror.

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Veracruz Boutique Puerta del Sol is near a metro station. Plaza de Cibeles and Royal Palace of Madrid are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle Victoria, 1, Madrid, Madrid, 28012

What's nearby

  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    2 min walk - 0.1 miles
  • A grand building with a black and gold dome, ornate sculptures, and a sign reading "METROPOLIS".
    Preciados Street
    2 min walk - 0.1 miles
  • A statue of a man and a child in a courtyard with buildings in the background.
    Plaza de Santa Ana
    2 min walk - 0.1 miles
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    5 min walk - 0.3 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    6 min walk - 0.4 miles

Getting around

  • Sol Station
    2 min walk
  • Madrid Recoletos Station
    17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    27 min drive

Restaurants

  • Museo del Jamón
    1 min walk
  • La Casa del Abuelo
    1 min walk
  • La Birra Bar
    1 min walk
  • La Fontana de Oro
    1 min walk
  • VIPS
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 8 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • Built in 1860
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom

Entertainment

  • 22-inch TV

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 8 for children
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Veracruz Boutique Puerta del Sol pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Veracruz Boutique Puerta del Sol doesn't offer parking.

What time is check-in at Veracruz Boutique Puerta del Sol?

Check-in start time: 2 PM; Check-in end time: 11 PM. Early check-in is available for a fee of EUR 15 (subject to availability). After-hours check-in is not available.

What time is check-out at Veracruz Boutique Puerta del Sol?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Veracruz Boutique Puerta del Sol located?

Located in Madrid Centro, this hostal is steps from Calle de Alcalá and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Sol Station and Sevilla Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Veracruz Boutique Puerta del Sol Reviews

8.4

Very Good

9.0

Cleanliness

9.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 288 out of 624 reviews
Rating 8 - Good. 215 out of 624 reviews
Rating 6 - Okay. 76 out of 624 reviews
Rating 4 - Poor. 29 out of 624 reviews
Rating 2 - Terrible. 16 out of 624 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hostal was clean and air conditioned. The location was great and the staff were kind and helpful.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best greeting from the staff at my arrival
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean and easy to approach the staff, everyone is very helpful, and it’s in the heart of Madrid, Easy access for everything
Stayed 9 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the very warm welcome to the lovely clean room and excellent location, everything about this property is to be recommended. We visit Madrid every year and would happily return to Hostal Veracruz 😊
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space in the attic. Clean room
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very nice and clean. Location is very near to the restaurants, plaza and other major attractions. I will definitely recommend this place.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property location. Very clean room and common areas. Excellent customer service. Good value!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best places that i've stayed in madrid. Super clean, and with air conditioning really loved staying here. Super central to all the places that one would need to see and travel when they're in madrid. So definitely central clean bathrooms. The best thing is that they offer cleaning the room every day. And they also brought free set of towels when we asked super appreciative.
Stayed 6 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in great location within walking distance of many of the areas of interest. Staff was responsive and helpful. The room by USA standards was extremely small but probably normal for Europe. Also the Hostal is located in a pedestrian zone, so if you take a taxi to the Hostal they will only get within 75 meters of the Hostal entrance. I would recommend the Property just be aware of some of the issues.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location very good
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but cozy room, as expected for a boutique hotel. Super central location, a bit noisy in the weekend (people party late in Madrid). The room is nicely refurbished.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes great location
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed a lovely private room in this hostel with a floor to ceiling window / small balcony overlooking the street and stylish decor. The shower was also nice and the bed was very comfortable. The front desk staff weren't the friendliest but were helpful when I needed to put food in the fridge, microwave something or store my suitcase, and one of them found me an adapter for my phone charger as well. The location is excellent, just one block from Sol and the Metro station there and walkable to some of the landmarks in Madrid. I definitely recommend this hostel as a reasonably priced place to stay in the center of it all!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and multiple dining options.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great room and lovely hosts!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Excellent location, right in the centre. Nice Clean room. Not the biggest but we were always out so didn’t Matter
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great location, very nice view from the balcony. We had a great experience staying here.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and cozy rooms. Perfect location to walk anywhere; only time we had to take a bus was to go to the Santiago Bernabéu stadium.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly check-in, clean room, no issues or concerns, lots of restaurants nearby, right in the centre of Madrid walkable to the palace.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An affordable little gem in the city

Lovely little boutique hotel, great value, amazing location and very helpful staff.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excellent area and very clean Thank you
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this location, everything was clean and the receptionists were friendly!!
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness
The location was good.
Stayed 4 nights in Jun 2024