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Hostal New go Inn

Property class: 2.5

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Photo gallery for Hostal New go Inn

A hotel room with a bed, pillows, and a towel arrangement in the shape of swans. - Hostal New go Inn (Madrid)
A row of yellow buildings with balconies, a wooden door, and a sign that reads "Hostal". - Hostal New go Inn (Madrid)
A reception desk with a wooden surface, a telephone, and a computer monitor. - Hostal New go Inn (Madrid)
A yellow building with a wooden door and metal railings on the balconies. - Hostal New go Inn (Madrid)
A marble-floored hallway with a wooden handrail and a staircase leading to an upper level. - Hostal New go Inn (Madrid)
Close to Gran Via and Puerta del Sol, Hostal New go Inn has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Housekeeping

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

A neatly made bed with a patterned bedspread, a wooden chair, a radiator, and a window with a view of the outside.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Two single beds with wooden headboards, a small wooden nightstand with a remote control, and a white wall with a light switch.

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room

A bedroom with a bed, a nightstand, a window, and a wall switch.

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

A neatly made bed with a patterned bedspread, pillows, and a folded towel on a wooden bed frame in a hotel room.

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (matrimonial con cama supletoria)

A hotel room with two beds, each with a patterned bedspread and a rolled towel on the bed.

Double Room (matrimonial con cama supletoria)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room (pequeña)

A bedroom with a bed, a wooden desk, and a window.

Double Room (pequeña)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Economy Single Room, Shared Bathroom

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Double Room (Exterior)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Hostal New go Inn is in a shopping district. Plaza de Cibeles and Puerta de Alcalá are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle Libertad 4, Madrid, madrid, 28004

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    2 min walk - 0.1 miles
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    6 min walk - 0.4 miles
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    8 min walk - 0.5 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    13 min walk - 0.7 miles
  • Casino Gran Via
    3 min walk - 0.2 miles

Getting around

  • Chueca Station
    4 min walk
  • Madrid Recoletos Station
    10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    17 min drive

Restaurants

  • Pink's
    1 min walk
  • Casto
    1 min walk
  • Bucólico Café
    2 min walk
  • Lilo
  • La Paella de Reina
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hostal New go Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hostal New go Inn?

Check-in start time: 2 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hostal New go Inn?

Check-out is at 11:00 AM.

Where is Hostal New go Inn located?

Located in Madrid Centro, this hostal is steps from Calle de Alcalá and Gran Via. Puerta del Sol and Plaza de Cibeles are also within 10 minutes. Chueca Station is only a 4-minute walk and Banco de Espana Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hostal New go Inn Reviews

8.4

Very Good

9.0

Cleanliness

9.2

Location

9.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 123 out of 266 reviews
Rating 8 - Good. 101 out of 266 reviews
Rating 6 - Okay. 21 out of 266 reviews
Rating 4 - Poor. 11 out of 266 reviews
Rating 2 - Terrible. 10 out of 266 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a first-time visitor to Madrid, all I was looking for was a room with a bed in a convenient location, and HNGI certainly provided that: great location just off Gran Via close to the B
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic, tiny room. Helpful staff. Great location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carolina at the front desk is such a sweet beautiful woman very kind very clean and an amazing location close to the bus stop to the airport I will definitely book again on my next stay !
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff was very nice and friendly, the place is really well located, building is old but you’ll have what you need for a fair piece.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean property, welcoming staff
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very simple, travel hostel but clean safe. lots of restaurant options nearby.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good staff and availability. Rooms are code to one another so every door slam and conversation and water running is audible.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Great location. Easy walk to Chueca or Gran Via. Small but clean room. Nice shower. Hot water.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Very central. Very good the prize in consideration. I missed aircondition though.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff, available 24 hours. Clean. But tiny room, shared bath good enough only for an overnight.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price offered, perfectly acceptable standard of accomodation. Bed was comfortable, had no issues with the ‘shared’ bathroom. Very worthwhile experience!
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hostel same as hotel in condition

Super clean! Central location! Cross the hostel is a super nice organic Restaurnat with good meals and amazing waiter. Easy to take bus directly to airport,
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I accidentally lost something and was very worried, but the staff were incredibly kind and helpful. They made calls to different places for me and also comforted me when I was upset. I’m really grateful for their support — thank you so much!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay

Perfect place to stay near puerto del sol by walking 5 min. It was also very clean. The staff was very kind and helpful. You can leave your luggage after check out. Unfortunately the walls were thin so you can hear all the noise of the others. But you can use earplugs.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hostel for affordable rates

My room was without the windows but I knew it before booked it. Super good service, very clean and super good price.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is smack right in the centre of everything - subway, bus stops, restaurants, shopping, tourist areas, entertainment district, Parque El Retiro, the Prado museum, etc.all within walking distance. Taxis can be flagged a few steps away from your room. Even Puerta de Atocha is closeby. The room is clean and I have a bonus of an en suite bathroom all to myself. Muy perfecto!
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

One night sleeping place.

The reception very friendly and helping a lot. The room requires a total refurbishment. The bed clean, but the matress completely broken.
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

Do not recommend

I would not recommend anyone to book the single room. There was no window (which was not advertised) so there was no natural light at all. However, it did have a large hole in the wall, looking out onto the internal staircase. There was a metal grill over the hole, so it was secure, but it was completely open to all the noise of people coming and going at all times of the day and night, the banging of the front door, people going up and down the stairs, right outside the room. Also, during the night, every time someone used the light for the stairs, it lit up the bedroom, because all that covered the hole was a piece of paper. So if the noise doesn't wake you, the lighting up of your room will. Also there was no soundproofing at all, so everything could be heard inside the hotel too, including everyone's conversations, people in the bathroom, everything. It was impossible to sleep and the room was actually depressing.The staff were nice and the location is good, but no way does that make up for the very negative things about this stay. I recommend to avoid.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic rooms, but always clean and comfortable, in a great location.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a cozy little hotel, simple, affordable, at a very convenient location. Extremely helpful staff - I used their recommendations what to see around; very nice, too - they upgraded my room for free. If you are traveling on a budget - this is your place. I’m looking forward to book it next time I’m in Madrid
Stayed 3 nights in Jul 2025
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not up to standard for a hotel at that price and rating. You could hear everything, people leaving, talking, doors slamming and so on. Don’t book if you wanna be able to sleep.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay i had

God service.tidy all through Friendly staffs. Always ready to render help,when needed
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cheap, but very good!
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Great customer service

Really friendly reception, and the 2nd day offered me a bigger better room after the other person checked out. Great location & great experience. Only downside was noise from the street and with no air conditioning it was really hot in the summer.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Go Inn was located in a very friendly neighborhood and made it easily accessible to the Gran Via and all of the main tourist sites. I must also commend the workers and the comfortability of the place as well as the welcoming environment toward lgbtq people. Definitely recommend this hostal for all travelers to Madrid.
Stayed 1 night in Aug 2022